Changing email address

[+M 5]

Not sure what I'm doing wrong. I tried to add an email address (I've done it before), but I keep getting an error that the email address is already in use. It is the same before the @, but @windstream.net instead of @cox.net. Not sure if the same beginning is somehow throwing it off or what. It only lists the cox.net in my profile page, when I added an email in the past when I was travelling, it showed both email addresses with a primary account. This time it is only showing the one.

 

Thanks for any help

M 5

[+Don_J]

Not sure what I'm doing wrong. I tried to add an email address (I've done it before), but I keep getting an error that the email address is already in use. It is the same before the @, but @windstream.net instead of @cox.net. Not sure if the same beginning is somehow throwing it off or what. It only lists the cox.net in my profile page, when I added an email in the past when I was travelling, it showed both email addresses with a primary account. This time it is only showing the one.

 

Thanks for any help

M 5

 

You may want to ask a moderator to move this to the bug reporting forum so a Lackey will see it. Ether that or write to contact@Groundspeak.com. I just made up a an address using the same name from my primary email address and a different domain and it went through. I was then able to delete it, so it seems that this may be specific to your account. Have you entered that same address before and then deleted it? It shouldn't matter as I just created and deleted it again without issue. Maybe something is messed up with your account. Also, make sure that you are not running any scripts that may be modifying the page, (greasmonkey, etc)

[+M 5]

Not using scripts.

Could a moderator please move this to the bug forum. Wasn't sure it was a bug, but now I'm thinking it is.

 

Thank you,

M 5

[+M 5]

Go ahead and delete this thread, I will start a new one myself in the bug section.