+WestSideDaddy Posted May 31, 2012 Share Posted May 31, 2012 (edited) I can consistently reproduce this issue with the following steps. 1. Start Chrome 2. Using my bookmark, go to http://www.geocaching.com/my (I am logged in fine) 3. Close chrome 4. Start Chrome 5. Using my bookmark, go to http://www.geocaching.com/my (I am logged in fine) 6. Close chrome 7. Start Chrome 8. Using my bookmark, go to http://www.geocaching.com/my (I am logged out) Also at the point on #8 I have been redirected to the following URL https://www.geocaching.com/login/default.aspx?RESETCOMPLETE=Y&redir=http%3a%2f%2fwww.geocaching.com/my/ I have tested it in both Chrome (19.0.1084.52 m), IE (9.0.8112) and FireFox (11) EDIT: Missed the post from the Lakey. Sorry to beat the dead horse Edited May 31, 2012 by WestSideDaddy Quote Link to comment
+CarlottaP Posted May 31, 2012 Share Posted May 31, 2012 Same problem as reported by others. I have to login in every time I access Geocaching.com. Quote Link to comment
+cheech gang Posted May 31, 2012 Share Posted May 31, 2012 Same problem as reported by others. I have to login in every time I access Geocaching.com. See post #39 in this thread. Quote Link to comment
+Oliver-HB Posted May 31, 2012 Share Posted May 31, 2012 Having the same problem... Using Firefox 12.0 and log-in is not remembered. Deleting cookies and browser history didn't help. And it really s...s to log in every time (!!!) I open my browser. Quote Link to comment
Mr Grinch Posted May 31, 2012 Share Posted May 31, 2012 (edited) Nate posted about this in post 39. We made a change to cookies in the latest release that is misbehaving. We will have the issue fixed in next Tuesday's release. Thank you!!! It has been a pain in the *ss for the past several days. I'm betting it has someting (everything???) to do with the Facebook login stuff. Just throw it away! Facebook is a big pain too... Edited May 31, 2012 by Mr Grinch Quote Link to comment
+Ike 13 Posted June 1, 2012 Share Posted June 1, 2012 I finally decided to see if anyone else was having this problem. Glad I'm not alone. I've never heard of misbehaving cookies, are they tasty? Quote Link to comment
+DonB Posted June 2, 2012 Share Posted June 2, 2012 same problem here. Since the last update +1, just happened to me again this morning. Quote Link to comment
+===sgb Posted June 2, 2012 Share Posted June 2, 2012 "Me too", I'll wait till Tuesday evening to moan some more. ===sgb Quote Link to comment
+afwingman Posted June 3, 2012 Share Posted June 3, 2012 Thank you for the update. Tuesday it is. Quote Link to comment
AZcachemeister Posted June 3, 2012 Share Posted June 3, 2012 Hi all, thanks for the reports. It looks like a change to cookies made in the last release is misbehaving. We've identified the issue and will have a fix out next Tuesday. Thanks for your patience in the meantime! I'll gladly pay you $30 today, for a valid log-in on Tuesday. Why should we have to wait 'till Tuesday for you to fix something you messed up? Yeah, it's just a game, but people are paying you money to have this site working properly. Quote Link to comment
+The A-Team Posted June 4, 2012 Share Posted June 4, 2012 Hi all, thanks for the reports. It looks like a change to cookies made in the last release is misbehaving. We've identified the issue and will have a fix out next Tuesday. Thanks for your patience in the meantime! I'll gladly pay you $30 today, for a valid log-in on Tuesday. Why should we have to wait 'till Tuesday for you to fix something you messed up? Yeah, it's just a game, but people are paying you money to have this site working properly. That's basically what I asked back in post #41. For a widespread and extremely annoying bug like this, wouldn't a brief downtime be preferable to a week+ of complaining and unhappy customers? Not very professional in my eyes. They've hotfixed other bugs in the past, why not this one? Quote Link to comment
+hydnsek Posted June 4, 2012 Share Posted June 4, 2012 (edited) Hi all, thanks for the reports. It looks like a change to cookies made in the last release is misbehaving. We've identified the issue and will have a fix out next Tuesday. Thanks for your patience in the meantime! Yay! This is driving me bonkers. Every single time I close the browser window (not quit the program), I have to log in again - multiple times a day - and "Keep me signed in" doesn't work. (Safari on a Mac here.) Finally came looking to see if it was a known issue. Glad to hear it will be fixed this week. Tuesday can't come soon enough. Edited June 4, 2012 by hydnsek Quote Link to comment
Whombolino Posted June 4, 2012 Share Posted June 4, 2012 I could not sign in if i do i will be directly loged out Quote Link to comment
Moun10Bike Posted June 4, 2012 Share Posted June 4, 2012 That's basically what I asked back in post #41. For a widespread and extremely annoying bug like this, wouldn't a brief downtime be preferable to a week+ of complaining and unhappy customers? Not very professional in my eyes. They've hotfixed other bugs in the past, why not this one? The issue is not hotfixable. It involves changes to the binaries, which means the entire site would have to be taken down to roll out the fix. Given that the code is forked at each release and the code changes would have to merged into the main branch to make an intermediate release, it is far less risky to wait two weeks for the next site release to make a change like this one (which while annoying does not prevent use of the site). Quote Link to comment
+The A-Team Posted June 4, 2012 Share Posted June 4, 2012 That's basically what I asked back in post #41. For a widespread and extremely annoying bug like this, wouldn't a brief downtime be preferable to a week+ of complaining and unhappy customers? Not very professional in my eyes. They've hotfixed other bugs in the past, why not this one? The issue is not hotfixable. It involves changes to the binaries, which means the entire site would have to be taken down to roll out the fix. Given that the code is forked at each release and the code changes would have to merged into the main branch to make an intermediate release, it is far less risky to wait two weeks for the next site release to make a change like this one (which while annoying does not prevent use of the site). OK, thanks for clarifying. Quote Link to comment
+Lil Devil Posted June 4, 2012 Share Posted June 4, 2012 We've identified the issue and will have a fix out next Tuesday. Interesting that it is now "next Monday" and there is no banner to warn us the site is going down tomorrow. I wonder if the fix has been delayed Quote Link to comment
+Applefish Posted June 5, 2012 Share Posted June 5, 2012 That's basically what I asked back in post #41. For a widespread and extremely annoying bug like this, wouldn't a brief downtime be preferable to a week+ of complaining and unhappy customers? Not very professional in my eyes. They've hotfixed other bugs in the past, why not this one? The issue is not hotfixable. It involves changes to the binaries, which means the entire site would have to be taken down to roll out the fix. Given that the code is forked at each release and the code changes would have to merged into the main branch to make an intermediate release, it is far less risky to wait two weeks for the next site release to make a change like this one (which while annoying does not prevent use of the site). I'll be honest with you, I'm really glad that you keep us up to date with the issue. I don't have any problem waiting for a fix if I am told that one is coming. I really appreciate the reply! In the meanwhile, I just created a temporary icon on my bookmark bar in Firefox. I just click on it, and a login page with my info comes up. Just have to press "login". Thanks again! Quote Link to comment
+The A-Team Posted June 5, 2012 Share Posted June 5, 2012 We've identified the issue and will have a fix out next Tuesday. Interesting that it is now "next Monday" and there is no banner to warn us the site is going down tomorrow. I wonder if the fix has been delayed I never saw a banner for the last update, and I'm 100% positive I didn't dismiss it. Some did, though. Maybe there's now a bug in the downtime-banner code? Quote Link to comment
+Isebar Posted June 5, 2012 Share Posted June 5, 2012 (edited) Today IS Tuesday .... still no banner indicating a site down for an update As Her Majesty the Queen would put it: I am not amused! Isebar Edited June 5, 2012 by Isebar Quote Link to comment
Moun10Bike Posted June 5, 2012 Share Posted June 5, 2012 Today's release has been postponed until tomorrow or Thursday. I'm waiting for official word. We want to have more time for testing the changes involved. Quote Link to comment
+Lil Devil Posted June 5, 2012 Share Posted June 5, 2012 Today's release has been postponed until tomorrow or Thursday. I'm waiting for official word. We want to have more time for testing the changes involved. Thanks for the update. Testing is good. Quote Link to comment
+Danbike_Lizbike Posted June 5, 2012 Share Posted June 5, 2012 Well still not retaining log in. Today's release has been postponed until tomorrow or Thursday. I'm waiting for official word. We want to have more time for testing the changes involved. Thanks for the update. Testing is good. Quote Link to comment
+The A-Team Posted June 5, 2012 Share Posted June 5, 2012 Well still not retaining log in. Today's release has been postponed until tomorrow or Thursday. I'm waiting for official word. We want to have more time for testing the changes involved. Thanks for the update. Testing is good. Yes, as per the post you quoted, today's update hasn't happened and therefore the fix hasn't been applied yet. Quote Link to comment
+DukeOfURL01 Posted June 5, 2012 Share Posted June 5, 2012 I hate to come in, in the middle of a thread like this. But I came to the forums today with the specific intention of raising the issue of how I've been able to stay logged into the website for long terms, for years now, thought just recently, I've had to re-log in about every other day or so, and it's annoying, I wonder how I can fix it, I want the problem to just go away. Quote Link to comment
+The A-Team Posted June 5, 2012 Share Posted June 5, 2012 I hate to come in, in the middle of a thread like this. But I came to the forums today with the specific intention of raising the issue of how I've been able to stay logged into the website for long terms, for years now, thought just recently, I've had to re-log in about every other day or so, and it's annoying, I wonder how I can fix it, I want the problem to just go away. Read the few posts above yours. A fix is coming, likely in the next day or two. Quote Link to comment
+ATXTracker Posted June 6, 2012 Share Posted June 6, 2012 Great that this will be fixed soon. I echo that testing is good. Please test and release when the fix is ready! Quote Link to comment
+lodgebarn Posted June 6, 2012 Share Posted June 6, 2012 (edited) Please let us know when, no announcment usualy means unforseen issues. I will be pleasantly surprised if it is soon, this is so tedious............... Edited June 6, 2012 by lodgebarn Quote Link to comment
+The A-Team Posted June 6, 2012 Share Posted June 6, 2012 Please let us know when, no announcment usualy means unforseen issues. I will be pleasantly surprised if it is soon, this is so tedious............... Ahhh, there we go! A banner just showed up for me: Geocaching.com will be going offline temporarily for a site update on Wednesday, June 6, 2012 at approximately 2pm PST (convert to your local time here). Yay! Quote Link to comment
+alistairgd Posted June 6, 2012 Share Posted June 6, 2012 I'm assumming that rather than just fix the cookie log in bug, they are introducing a cookie opt-in to comply with last months regulations. Quote Link to comment
+The A-Team Posted June 6, 2012 Share Posted June 6, 2012 I'm assumming that rather than just fix the cookie log in bug, they are introducing a cookie opt-in to comply with last months regulations. I had never heard of this before, so I just did some Googling. As far as I can tell, it only applies to the EU. This is a US site, so it doesn't apply. Anyway, you're opting in by ticking the "Keep me signed in" box. Quote Link to comment
+msrubble Posted June 6, 2012 Share Posted June 6, 2012 A fix is coming, likely in the next day or two. ...but at the expense of some unrelated function that (so far) has been working fine for years. I'm guessing it will be notifications. Anyone else? No, it will be login. Go to http://www.geocaching.com/my/. Log in. 404 error. Click on Hello, username. 404. At least in Seamonkey (latest) on Windows 7. Quote Link to comment
+The A-Team Posted June 6, 2012 Share Posted June 6, 2012 A fix is coming, likely in the next day or two. ...but at the expense of some unrelated function that (so far) has been working fine for years. I'm guessing it will be notifications. Anyone else? Nope, those are already broken. See my bug report here. Removal of the old submission form? Nope, I was wrong. It turned out to be the "Map this location" link on cache lists. Quote Link to comment
kablooey Posted June 7, 2012 Share Posted June 7, 2012 Okay, I'm being forced to login again, even though it looks like an update occurred... Quote Link to comment
Moun10Bike Posted June 7, 2012 Share Posted June 7, 2012 Okay, I'm being forced to login again, even though it looks like an update occurred... Can your provide more info/repro steps? We believe we have corrected the cookies issue now and I am unable to reproduce the problem any longer. Quote Link to comment
+H2"O" Posted June 7, 2012 Share Posted June 7, 2012 Now, I can only log in to the forums. When I go to the site and try to log in, I get the "web page can not be found" page. That's just in the last half hour or so. Before that, it was the sign in every time. Quote Link to comment
+H2"O" Posted June 7, 2012 Share Posted June 7, 2012 I just signed on using IE and it worked fine. I closed that and went to the site through AOL and that worked too...hopefully, all is good now! Quote Link to comment
+Zop Posted June 7, 2012 Share Posted June 7, 2012 Hi all, thanks for the reports. It looks like a change to cookies made in the last release is misbehaving. We've identified the issue and will have a fix out next Tuesday. Thanks for your patience in the meantime! Is this ever going to get fixed? I'm at the point where I want to punch my computer!!!!! Quote Link to comment
+The A-Team Posted June 7, 2012 Share Posted June 7, 2012 Hi all, thanks for the reports. It looks like a change to cookies made in the last release is misbehaving. We've identified the issue and will have a fix out next Tuesday. Thanks for your patience in the meantime! Is this ever going to get fixed? I'm at the point where I want to punch my computer!!!!! It was fixed this afternoon. Is it still not working for you? Quote Link to comment
+Hinni&Simo Posted June 7, 2012 Share Posted June 7, 2012 Still not working, or even becoming worse! Using: https://www.geocaching.com/login/default.aspx, I cannot log in at all - it just keeps redirecting me to the same page, again an again. Using the login box in the upper right corner, I can log in, however, when I close the browser it is gone again, and I can re-login. If anything, the last update made it WORSE for me, before I was kicked out every few hours and now it's EVERYTIME I close the browser. Fix it please, this is VERY annoying! FYI, I am using Firefox 13.0 on Windows 7 64-Bits Quote Link to comment
+Isebar Posted June 7, 2012 Share Posted June 7, 2012 (edited) For me it's working again! Win7 (64Bit), Firefox 13 Thank you! Edited June 7, 2012 by Isebar Quote Link to comment
+Nicky BJ Posted June 7, 2012 Share Posted June 7, 2012 I cannot log in at all to my profile... I did a reset of the password. No chance. Please fix this! Quote Link to comment
+Hinni&Simo Posted June 7, 2012 Share Posted June 7, 2012 I cannot log in at all to my profile... I did a reset of the password. No chance. Please fix this! Is there a limitation on the length of passwords? Mine has >10 characters. That might explain why it works for some and for others not... Quote Link to comment
+The A-Team Posted June 7, 2012 Share Posted June 7, 2012 I cannot log in at all to my profile... I did a reset of the password. No chance. Please fix this! Is there a limitation on the length of passwords? Mine has >10 characters. That might explain why it works for some and for others not... I don't think that's the case. I just tried changing my password from my usual 8 characters to 14 and 18 character long ones, and I was able to log in with no problems with each. Quote Link to comment
+Applefish Posted June 8, 2012 Share Posted June 8, 2012 Everything seems good here, in Applefish's world! Thanks for the fix! Using Windows 7 and Firefox 13. Quote Link to comment
+Hinni&Simo Posted June 8, 2012 Share Posted June 8, 2012 Still not working, or even becoming worse! Using: https://www.geocaching.com/login/default.aspx, I cannot log in at all - it just keeps redirecting me to the same page, again an again. Using the login box in the upper right corner, I can log in, however, when I close the browser it is gone again, and I can re-login. If anything, the last update made it WORSE for me, before I was kicked out every few hours and now it's EVERYTIME I close the browser. Fix it please, this is VERY annoying! FYI, I am using Firefox 13.0 on Windows 7 64-Bits OK, now I found the problem: you need to delete the old "user-id"-cookie for geocaching.com. After that everything works as expected... both login-pages. Quote Link to comment
+shopkprbass Posted June 8, 2012 Share Posted June 8, 2012 Thanks for the fix! It seems to be working properly now, at least as far as remembering logins. Quote Link to comment
Pup Patrol Posted June 8, 2012 Share Posted June 8, 2012 I didn't need to remove the old cookies, or do anything in fact, and it's been working fine the last few days. Thanks for the fix. (this forum needs a "thumbs up" smiley.) B. Quote Link to comment
+IBcrashen Posted June 9, 2012 Share Posted June 9, 2012 I cannot log in at all on my iPhone & safari browser. Quote Link to comment
+Zop Posted June 10, 2012 Share Posted June 10, 2012 Is this ever going to get fixed? I'm at the point where I want to punch my computer!!!!! It was fixed this afternoon. Is it still not working for you? I think it's fixed now but it wasn't when I posted the above frustration. Quote Link to comment
+Pigwig2 Posted June 13, 2012 Share Posted June 13, 2012 I cannot log in at all on my iPhone & safari browser. I can't login either with the iPh & Safari also know of a lot of others with the same issue......whats happened? Quote Link to comment
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