Koarschten Posted March 11, 2012 Share Posted March 11, 2012 I went geocaching with some friends on August 20th, 2011. I see that they received some souvenir because they went caching on that date in their profile, the International Geocaching Day souvenir. Because I was occupied otherwise, I didn't get to log my own finds on that day online. I have done so a couple of days/weeks ago. However, I haven't received that souvenir myself yet, although I received the Leap Day 2012 souvenir instantly after logging my founds/attends. Am I going to get that souvenir eventually after a site update, or have I passed some kind of time window for receiving the souvenir? Quote Link to comment
+Max and 99 Posted March 11, 2012 Share Posted March 11, 2012 Even if you log a cache late, you should still log the date that you actually found the cache. Could this be why you did not get the souvenir? Quote Link to comment
Koarschten Posted March 11, 2012 Author Share Posted March 11, 2012 Even if you log a cache late, you should still log the date that you actually found the cache. Could this be why you did not get the souvenir? No, I logged it with the correct date, of course: August 20th, 2011. Quote Link to comment
+JPatton Posted March 11, 2012 Share Posted March 11, 2012 There is a period of time to post the logs, but 6-7 months is probably outside the grace period. You can write to contact@geocaching.com and explain the situation. They should be able to help you. Quote Link to comment
Moun10Bike Posted March 12, 2012 Share Posted March 12, 2012 JPatton's answer is correct - write to contact@geocaching.com to ask that you be awarded the souvenir. Since this is not a bug report, I'm moving this to the "How Do I...?" section. Quote Link to comment
Koarschten Posted March 12, 2012 Author Share Posted March 12, 2012 Thanks everybody, I'll do that. Quote Link to comment
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