+Happymousefairy Posted December 29, 2011 Share Posted December 29, 2011 I'm hoping that someone will be able to help me, I've just spent an hour to no avail! I have created a pocket query and I can now find it on my iPhone app. This was quite a feat - it took me thirty minutes to get that far! My current problem is this. When I try selecting 'Save for offline use', I consistently get the message 'list download failed. Please try again later.' Does anyone have any suggestions for why I'm getting this error message? Has anyone else had this problem? Apologies if this is a sily question - we got a premium membership for Christmas and we're trying to make the most of it, learning as we go. many thanks for any responses :-) Quote Link to comment
+RedTeflon Posted December 29, 2011 Share Posted December 29, 2011 I'm hoping that someone will be able to help me, I've just spent an hour to no avail! I have created a pocket query and I can now find it on my iPhone app. This was quite a feat - it took me thirty minutes to get that far! My current problem is this. When I try selecting 'Save for offline use', I consistently get the message 'list download failed. Please try again later.' Does anyone have any suggestions for why I'm getting this error message? Has anyone else had this problem? Apologies if this is a sily question - we got a premium membership for Christmas and we're trying to make the most of it, learning as we go. many thanks for any responses :-) Try logging out on the Iphone app and then logging back in. I had the same issue, I also received a premium subscription as a gift and had the same problem. Quote Link to comment
+Happymousefairy Posted December 30, 2011 Author Share Posted December 30, 2011 (edited) Try logging out on the Iphone app and then logging back in. I had the same issue, I also received a premium subscription as a gift and had the same problem. Thanks for replying. I've tried that, and even deleted the app and reinstalled it, but still no joy. I'm wondering if I should be saving the pocket query in a specific format - I *think* I've tried .loc as well as .gpx ... Anyone else want to suggest something I could try? (Edited for autocorrect fail..) Edited December 30, 2011 by Happymousefairy Quote Link to comment
+n7nsv Posted February 3, 2012 Share Posted February 3, 2012 Try logging out on the Iphone app and then logging back in. I had the same issue, I also received a premium subscription as a gift and had the same problem. Thanks for replying. I've tried that, and even deleted the app and reinstalled it, but still no joy. I'm wondering if I should be saving the pocket query in a specific format - I *think* I've tried .loc as well as .gpx ... Anyone else want to suggest something I could try? (Edited for autocorrect fail..) Has anyone found a solution to this? My iPod touch has worked reliably for a long time now, but for the last few weeks I have been having the same trouble. It will start to download the PQ, then die somewhere in the middle. Internet connection is stable and I have tried it from several locations. Any ideas? Quote Link to comment
+ngrrfan Posted February 5, 2012 Share Posted February 5, 2012 Has anyone found a solution to this? My iPod touch has worked reliably for a long time now, but for the last few weeks I have been having the same trouble. It will start to download the PQ, then die somewhere in the middle. Internet connection is stable and I have tried it from several locations. Any ideas? I was just able to download a PQ to my iPod without any problems at all. Are you using Geosphere program? Quote Link to comment
+Gitchee-Gummee Posted February 5, 2012 Share Posted February 5, 2012 (edited) Have seen something like this before, and it keeps popping up occasionally... The "list download failed" makes me wonder if you actually ran the PQ. Sometimes people forget to actually run the PQ and try to download the preview. Of course, there is no download, so it fails. It happens.... Edit to add: this thread http://forums.Groundspeak.com/GC/index.php?showtopic=289822 also addresses this question. Edited February 5, 2012 by Gitchee-Gummee Quote Link to comment
+Alamogul Posted February 5, 2012 Share Posted February 5, 2012 I'm having the same problem (I have also deleted the app several times now). Additionally, my iphone shows "9+" saved PQs, but there's nothing there. I'm at wits end, need help ASAP. Is someone from Groundspeak monitoring this thread? Try logging out on the Iphone app and then logging back in. I had the same issue, I also received a premium subscription as a gift and had the same problem. Thanks for replying. I've tried that, and even deleted the app and reinstalled it, but still no joy. I'm wondering if I should be saving the pocket query in a specific format - I *think* I've tried .loc as well as .gpx ... Anyone else want to suggest something I could try? (Edited for autocorrect fail..) Has anyone found a solution to this? My iPod touch has worked reliably for a long time now, but for the last few weeks I have been having the same trouble. It will start to download the PQ, then die somewhere in the middle. Internet connection is stable and I have tried it from several locations. Any ideas? Quote Link to comment
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