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Free 30 day trial can not be activated


chris-66

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Hi,

I tried to activate my free 30 day premium membership for my

new Garmin device.

 

But I get the following error message:

 

You must correct the following before activation:

•There was an error during activation.

Garmin Communicator plugin is loaded and device has been registed at Garmin.

 

Greetings

Chris

Edited by chris-66
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We see you were upgraded for 2 months. This was a previous bug but has been fixed this month.

When did you use the free trial?

Did you only upgrade once?

We need to know if this hapened after the bug was fixed so we can look into it further.

No worries, you can keep the extra month, we are just looking into fixing this so it doesn't happen again.

Thanks!

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