+mikemtn Posted November 3, 2011 Share Posted November 3, 2011 How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? Quote Link to comment
+TerraViators Posted November 3, 2011 Share Posted November 3, 2011 How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? Huh? Quote Link to comment
Pup Patrol Posted November 3, 2011 Share Posted November 3, 2011 How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? You're a "charter member"? 6.1. Charter Membership A Groundspeak Charter Membership was a subscription level offered through Geocaching.com that has the same features as a Premium Membership. Charter Members were financial contributors to Geocaching.com in the first year that memberships were offered, and have continuously maintained this membership status since that time. Groundspeak thanks the Charter Members for that early and loyal support. http://support.Groundspeak.com/index.php?pg=kb.page&id=182 And I'm assuming that your question is in reference to the Customer Survey that we were told about in the newsletter of October 13th: Each October, the Groundspeak Lackeys commence planning for the following year. We want you to help us make sure we're on the right track. In the next couple of weeks, you may receive a link via email to a survey titled "Groundspeak Member Survey." The sender is survey@Groundspeak.com and the email will be sent via SurveyMonkey.com. We hope that those of you who receive the survey will take 5-20 minutes to complete it. The time depends on the level of detail you wish to provide in the open-ended questions. It's been about a year and a half since our last major survey. In that time, 500,000 new geocaches have been hidden and the number of logs posted in a 30-day period has grown by more than 30%. In an activity growing so quickly, with thousands of people introduced to geocaching each day, a year and a half can mean a lot of major changes! Thanks in advance for responding to the survey. And happy geocaching! Quote Link to comment
+mikemtn Posted November 4, 2011 Author Share Posted November 4, 2011 I guess I would have to know when they started the premium/charter memberships then I could figure out the answers. I wonder if any lackeys have done this survey. Quote Link to comment
+t4e Posted November 4, 2011 Share Posted November 4, 2011 (edited) How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? yes, your memory Edited November 4, 2011 by t4e Quote Link to comment
+Cardinal Red Posted November 4, 2011 Share Posted November 4, 2011 How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? Just a wild guess (actually from my Profile) Hello Cardinal Red Premium Member Since: 07/17/2004 And then it was simple math to determine the answer to the next question. And I acually thought the really dumb question was "Would you pay US $2.99 per month for a Premium Membership?" after having asked me how many months I had been a Premium Member. And here are all those "no telling what else" survey details. Greetings from Groundspeak! We are trying to better understand our members so that we can improve our services, features and the general geocaching experience. We would greatly appreciate it if you could fill out this brief survey: What is your primary language? In which country do you live? In which state/province do you live? (U.S. and Canada only.) How long have you been geocaching? Overall, how satisfied are you with your geocaching experience? (Please note - this is your experience with geocaching as a whole - not just with Geocaching.com.) How many people (family members and/or friends) share your Geocaching.com account? (Be sure to include yourself in the number.) On average, how often do you go geocaching? How many geocaches have you found? How many caches did you attempt to find before finding your first one? Approximately how many geocaches did you find in your first month geocaching? When was the last time you found a cache? How many geocaches have you placed? Have you ever used the Geocaching.com forums? Have you ever used our feedback site? (http://feedback.geocaching.com) Which social media sites do you use? (Check all that apply.) Do you follow Geocaching.com on any social media sites? (Check all that apply.) How are you involved in the geocaching community? How many people have you introduced to geocaching? (Outside of your geocaching team.) What percentage of these people are still geocaching today? What is your primary geocaching device? Do you own a smartphone? How long were you into geocaching before you became a Premium Member? For how many months have you been a Premium Member? What prompted you to become a Premium Member? Please let us know how often you use the following Premium Membership features. If you do not use a feature, please select "do not use." Additional Statistics Favorite Points Caches Along a Route Bookmark Lists Instant Notifications Map Filtering Pocket Queries If you selected "have never used" for any of these features, please explain why you have not used the feature(s). What feature would you most like to see added to Premium Membership? (Please be as specific as possible.) Would you pay US $2.99 per month for a Premium Membership? Where did you first learn about geocaching? How often do you visit the Geocaching.com website? Overall, how satisfied are you with the Geocaching.com website (www.geocaching.com)? If you could change one (1) thing on Geocaching.com, what would that be? Please be as specific as possible. What is the best thing that Groundspeak has done in the past year? (Groundspeak is the company that runs Geocaching.com.) How would you rate the ease of use* of Geocaching.com? (Think of this as how intuitive it is to complete the tasks you wish to complete on the website.) Which of the following best describes you? [student / Employment] What is your marital status? How many children under the age of 18 live with you? What is your gender? In which age group do you fit? What was your total household income in 2010? (U.S. dollars) Do you know what Trackables are? (i.e. Travel Bugs and Geocoins) Do you understand how Trackables work? Have you ever owned a Trackable? Please place any additional comments or suggestions in this field. Thank you for taking the time to complete this survey! We hope that we can use the information gathered here to improve your geocaching experience in the future! SurveyMonkey Quote Link to comment
Mr.Yuck Posted November 4, 2011 Share Posted November 4, 2011 How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? I dunno, I guess I have a good memory. Joined August 2003, specifically remember becoming a Premium member February or March 2004. It was indeed a pain in the butt converting that to months as a premie in my head while in the middle of a survey though. Quote Link to comment
+power69 Posted November 4, 2011 Share Posted November 4, 2011 Some of those questions look rather nosy. unless they're extending my membership don't expect truthful answers to the nosy ones. Quote Link to comment
+TheLoneGrangers Posted November 4, 2011 Share Posted November 4, 2011 I agree power: My age, my income, my marital status, how many kids I have is none of thier business. Which of the following best describes you? [student / Employment] What is your marital status? How many children under the age of 18 live with you? What is your gender? In which age group do you fit? What was your total household income in 2010? (U.S. dollars) Quote Link to comment
+Letsride94 Posted November 4, 2011 Share Posted November 4, 2011 Here is the one question the survey boils down to.. Would you pay $38.99 for a premium membership? Quote Link to comment
+Manville Possum Posted November 4, 2011 Share Posted November 4, 2011 What survey? Got link? Quote Link to comment
+sbell111 Posted November 4, 2011 Share Posted November 4, 2011 I agree power: My age, my income, my marital status, how many kids I have is none of thier business. Which of the following best describes you? [student / Employment] What is your marital status? How many children under the age of 18 live with you? What is your gender? In which age group do you fit? What was your total household income in 2010? (U.S. dollars) Well, no one is forcing you to do the survey. Just like every other corporate survey, if you don't want to give the info, don't. Quote Link to comment
Pup Patrol Posted November 4, 2011 Share Posted November 4, 2011 (edited) What survey? Got link? The survey was sent to selected members, as explained in the October 13th newsletter, which I quoted in post #3. Sounds like a typical consumer survey to me. Edited November 4, 2011 by Pup Patrol Quote Link to comment
+mikemtn Posted November 4, 2011 Author Share Posted November 4, 2011 (edited) All I want to know is if anybody knows how to tell how long I've been a charter member. Edited November 4, 2011 by mikemtn Quote Link to comment
Pup Patrol Posted November 4, 2011 Share Posted November 4, 2011 (edited) All I want to know is if anybody knows how to tell how long I've been a charter member. I would guess, looking at your profile info here, since 25 August 2001, as per the KB definition of a "charter member". http://calendarhome.com/date.shtml Edited November 4, 2011 by Pup Patrol Quote Link to comment
+sbell111 Posted November 4, 2011 Share Posted November 4, 2011 Here is the one question the survey boils down to.. Would you pay $38.99 for a premium membership? That's not really an issue that the OP needs to be concerned about. Becoming a charter member now means you'll be locked in at the same rate throughout, which is always a good thing. Quote Link to comment
+sbell111 Posted November 4, 2011 Share Posted November 4, 2011 All I want to know is if anybody knows how to tell how long I've been a charter member. I would guess, looking at your profile info here, since 25 August 2001, as per the KB definition of a "charter member". No, he signed up for his player account on 8/25/01. Quote Link to comment
+TheLoneGrangers Posted November 4, 2011 Share Posted November 4, 2011 I'm not doing the survey sbell111, because of those questions. just stating my opinion. Quote Link to comment
jholly Posted November 4, 2011 Share Posted November 4, 2011 I'm not doing the survey sbell111, because of those questions. just stating my opinion. Well when my membership goes up to $38.99 I'll know who to blame. Quote Link to comment
+The Ravens Posted November 4, 2011 Share Posted November 4, 2011 I believe a "Charter" member is anyone that had a GC.com account within the first 1 or 2 years of the website going live. If you had to be a paying member in that 1 or 2 years to be a "charter" I don't know. I would think not but it's how ever TPTB decided to delegate that status. Quote Link to comment
+sbell111 Posted November 4, 2011 Share Posted November 4, 2011 All I want to know is if anybody knows how to tell how long I've been a charter member. If you pay through a paypal recurring payment, you can go to the Subscription Details page in paypal and see when you set it up. Quote Link to comment
+sbell111 Posted November 4, 2011 Share Posted November 4, 2011 I believe a "Charter" member is anyone that had a GC.com account within the first 1 or 2 years of the website going live. If you had to be a paying member in that 1 or 2 years to be a "charter" I don't know. I would think not but it's how ever TPTB decided to delegate that status. Charter members are members who purchased a premium membership during the first year it was offered and have kept it current. It wasn't offered until around March 2002. Quote Link to comment
+The Ravens Posted November 4, 2011 Share Posted November 4, 2011 I believe a "Charter" member is anyone that had a GC.com account within the first 1 or 2 years of the website going live. If you had to be a paying member in that 1 or 2 years to be a "charter" I don't know. I would think not but it's how ever TPTB decided to delegate that status. Charter members are members who purchased a premium membership during the first year it was offered and have kept it current. It wasn't offered until around March 2002. There ya go... Quote Link to comment
GOF and Bacall Posted November 4, 2011 Share Posted November 4, 2011 They actually sent me one of those surveys. I kinda thought my account would have been on some Groundspeak blacklist. Quote Link to comment
+mikemtn Posted November 4, 2011 Author Share Posted November 4, 2011 I believe a "Charter" member is anyone that had a GC.com account within the first 1 or 2 years of the website going live. If you had to be a paying member in that 1 or 2 years to be a "charter" I don't know. I would think not but it's how ever TPTB decided to delegate that status. Charter members are members who purchased a premium membership during the first year it was offered and have kept it current. It wasn't offered until around March 2002. There ya go... Close enough for me, on to the next question. Quote Link to comment
+wimseyguy Posted November 4, 2011 Share Posted November 4, 2011 Kudos for one of the more appropriate sig lines in here! Let us know if you need help answering any more of those tough questions. Quote Link to comment
+Manville Possum Posted November 4, 2011 Share Posted November 4, 2011 What survey? Got link? The survey was sent to selected members, as explained in the October 13th newsletter, which I quoted in post #3. Sounds like a typical consumer survey to me. I saw something about it in the newsletter but thought it was for all members. I did not read it close. Maybe they don't consider many of us consumers? Quote Link to comment
+mikemtn Posted November 4, 2011 Author Share Posted November 4, 2011 Guess I'll not do any more surveymonkey surveys. Maybe next time they want to do a survey they can pay for a more professional survey or something. Quote Link to comment
+popokiiti Posted November 5, 2011 Share Posted November 5, 2011 How am I supposed to know how long I've been a premium member, how long I was into Geocaching before I became a premium member and no telling what else. Am I missing something? yes, your memory :laughing: I'm laughing at me too, as I have no idea when I became a PM. I remember completing a questionnaire back in the UK, and after filling in my name - Patricia xxxxx - came the question SEX. I answered "yes please." I had also circled the "Miss" out of the selection Mr, Mrs, Miss, Ms. I seem to recall it being a waste of everyone's time, so I had fun playing with bureaucrats. Quote Link to comment
+t4e Posted November 5, 2011 Share Posted November 5, 2011 I believe a "Charter" member is anyone that had a GC.com account within the first 1 or 2 years of the website going live. If you had to be a paying member in that 1 or 2 years to be a "charter" I don't know. I would think not but it's how ever TPTB decided to delegate that status. Charter members are members who purchased a premium membership during the first year it was offered and have kept it current. It wasn't offered until around March 2002. that's what i found too http://web.archive.org/web/20020309134316/http://www.geocaching.com/subscribe/ Quote Link to comment
+MercRocks Posted November 5, 2011 Share Posted November 5, 2011 Here is the one question the survey boils down to.. Would you pay $38.99 for a premium membership? I for one will not renew for $8.99 cents more! The survey is all about sniffing out if they can get away with it! Also you can't answer the question about how long with anything more than 100 months as a premium member. My 2 cent's and damit I ain't going to pay NO more. Quote Link to comment
+Chokecherry Posted November 5, 2011 Share Posted November 5, 2011 I would say I would possibly consider paying more but it would completely hinge on what usable things they were going to offer me as a premium member. With what I use right now fo the membership (which isn't much) I wouldn't anymore and have trouble justifying the expense as it stands now. Also it would hinge on how they implement general changes to the site. If it continues to be a myriad of unfinished projects and shelved ideas to make room for secretive stuff that I perceive (since it's my money) to have little use like challenges and souvenirs I'm going to have a hard time with it because I'll question where exactly is my money going. It's certainly not going to fix bugs or existing projects and these projects that have been rolled out to me have been kind of eh and the methods of roll out has been annoying. Quote Link to comment
AZcachemeister Posted November 5, 2011 Share Posted November 5, 2011 I would say I would possibly consider paying more but it would completely hinge on what usable things they were going to offer me as a premium member. With what I use right now fo the membership (which isn't much) I wouldn't anymore and have trouble justifying the expense as it stands now. Also it would hinge on how they implement general changes to the site. If it continues to be a myriad of unfinished projects and shelved ideas to make room for secretive stuff that I perceive (since it's my money) to have little use like challenges and souvenirs I'm going to have a hard time with it because I'll question where exactly is my money going. It's certainly not going to fix bugs or existing projects and these projects that have been rolled out to me have been kind of eh and the methods of roll out has been annoying. EXACTLY! Color me disenchanted. Quote Link to comment
+Cardinal Red Posted November 5, 2011 Share Posted November 5, 2011 What survey? Got link? Greetings from Groundspeak! We are trying to better understand our members so that we can improve our services, features and the general geocaching experience. We would greatly appreciate it if you could fill out this brief survey: This link is uniquely tied to this survey and your email address. Please do not forward this message. Quote Link to comment
+lamoracke Posted November 5, 2011 Share Posted November 5, 2011 (edited) to be honest, the survey question about the cost going to $39 is really a joke. First off, it was the most HUH? question in the whole survey, stuck out like a sore thumb. Secondly, do they really expect honest answers with that? How many folks would pay $39 when push came to shove, but would say no on this question because they don't want to admit it nor want to pay more. Now, we are all going to be worried the costs will go up. Personally, I hated the question in every way as a member and as someone who used to process survey answers. The rest of the survey seemed okay to me. Edited November 5, 2011 by lamoracke Quote Link to comment
+DanOCan Posted November 5, 2011 Share Posted November 5, 2011 to be honest, the survey question about the cost going to $39 is really a joke. First off, it was the most HUH? question in the whole survey, stuck out like a sore thumb. Secondly, do they really expect honest answers with that? How many folks would pay $39 when push came to shove, but would say no on this question because they don't want to admit it nor want to pay more. Agreed. I'd have to have "stupid" tattooed across my forehead to admit what I am willing to pay to *anyone* trying to sell me something. I had no problem with the rest of the survey and answered everything honestly. No point in them thinking I am a poor 75-year-old woman if I want them to make a product that appeals to me as a middle-aged middle-income dude. Quote Link to comment
+Sumbirdy Posted November 6, 2011 Share Posted November 6, 2011 Earlier this week I filled out the survey the best I could---then, I logged on the last couple of days to record some finds and the darn format seems to have changed again. I would have answered some of my questions differently if I had known of the changes! (rankings would have been lower---do not like the changes) I don't get on the site often enough to keep up with the changes and it is so frustrating to not be able to navigate in my old comfortable way. One thing I liked on the old format was being able to type in a city and state on "find and hide a cache" and it would give me the geocaches within a given radius...now I have to give zip codes or more specific information. Also what happened to the logs of other cachers on caches??? Quote Link to comment
+mikemtn Posted November 6, 2011 Author Share Posted November 6, 2011 I don't think there was a question regarding why do I keep paying for premium. I joined the Charter membership the first day that it was available (I think first day). I guess I was supporting the site at the time. Now it seems to me that paying to support the site would be like buying at Walmart to support the Waltons. Groundspeak appears to me to be a fairly big business now and should be supporting itself by offering value for the membership fee. Anyhow, maybe in a few years maybe I can sell my Charter membership on ebay if the price of memberships gets too high. I'd probably sell it today if the price was right. There's got to be somebody out there kicking their self for not getting in on the charter years. Sorry about this off topic essay, I'll shut up now. Quote Link to comment
knowschad Posted November 6, 2011 Share Posted November 6, 2011 They actually sent me one of those surveys. I kinda thought my account would have been on some Groundspeak blacklist. I know what you mean. I got one, too! Can you believe it? ME? You'd think that they would already have a pretty good idea of my opinions, wouldn't you? Quote Link to comment
+geodarts Posted November 6, 2011 Share Posted November 6, 2011 They actually sent me one of those surveys. I kinda thought my account would have been on some Groundspeak blacklist. I know what you mean. I got one, too! Can you believe it? ME? You'd think that they would already have a pretty good idea of my opinions, wouldn't you? I did not rate one. I guess I will have to try harder. Quote Link to comment
+larryc43230 Posted November 6, 2011 Share Posted November 6, 2011 I did not rate one. I guess I will have to try harder. I got one, and I'm still trying to figure out why... --Larry Quote Link to comment
+cerberus1 Posted November 6, 2011 Share Posted November 6, 2011 I did not rate one. I guess I will have to try harder. I've yet to get a survey. Not sure if it's location, usage on the forums or what. As for the thirty-nine bucks... If I could finally get "ignore all caches by owner" (one of the few "extras" I'd use), it may be worth it in search time. Right now, my premium membership is so my other 2/3rds can get cache notifications. She also has her own basic account for all the geocoins she's accrued and to keep her terrain-rating sky high. We occasionally run caches on a route, but that's about it. We have a budget and try to stay within it. We do have a number in mind and if it's ever reached, we're both basic. Quote Link to comment
GOF and Bacall Posted November 6, 2011 Share Posted November 6, 2011 I don't think there was a question regarding why do I keep paying for premium. I joined the Charter membership the first day that it was available (I think first day). I guess I was supporting the site at the time. Now it seems to me that paying to support the site would be like buying at Walmart to support the Waltons. Groundspeak appears to me to be a fairly big business now and should be supporting itself by offering value for the membership fee. Anyhow, maybe in a few years maybe I can sell my Charter membership on ebay if the price of memberships gets too high. I'd probably sell it today if the price was right. There's got to be somebody out there kicking their self for not getting in on the charter years. Sorry about this off topic essay, I'll shut up now. Will you take a coupon for $.50 off Jiffy Pop popcorn? It doesn't expire for another 3 days. Quote Link to comment
+RhinoInAToga Posted November 6, 2011 Share Posted November 6, 2011 I got one. I should probably go and complete it. The fact that I got one probably indicates that it was a pretty random selection.. Quote Link to comment
knowschad Posted November 6, 2011 Share Posted November 6, 2011 I did not rate one. I guess I will have to try harder. I got one, and I'm still trying to figure out why... --Larry OK, now I am 100% sure this is bogus! There is no way they would send a survey to larryc43230. Quote Link to comment
knowschad Posted November 6, 2011 Share Posted November 6, 2011 I've yet to get a survey. Well, I'll be! Maybe it is real, after all! Quote Link to comment
Pup Patrol Posted November 6, 2011 Share Posted November 6, 2011 Also what happened to the logs of other cachers on caches??? They are still there, but now (since September, I think), they load all at once. No longer do you need to scroll down and click a link to load all the logs to a cache. Quote Link to comment
Pup Patrol Posted November 6, 2011 Share Posted November 6, 2011 As quoted in the newsletter, apparently these surveys are sent out "every October". Quote Link to comment
+popokiiti Posted November 7, 2011 Share Posted November 7, 2011 I got the letter saying they'll be sending me a survey..................I guess they changed their minds! Quote Link to comment
AZcachemeister Posted November 7, 2011 Share Posted November 7, 2011 They actually sent me one of those surveys. I kinda thought my account would have been on some Groundspeak blacklist. I know what you mean. I got one, too! Can you believe it? ME? You'd think that they would already have a pretty good idea of my opinions, wouldn't you? Really? Y'all gots an opinion? I'm shocked. Quote Link to comment
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