Garmin admits POI names cannot be displayed

[GeoBobC]

I can't believe it but Garmin has confirmed it. I could not get the POI names to display on my new 62s. I called Garmin and the tech tested it out, and determined that is correct. The only solution he could offer is to use waypoints rather than POIs. The waypoint limit on the 62 series is 2000, so if you have more than 2000 waypoints and POIs you're out of luck if you want to see their names displayed.

 

Following are his two replies.

 

Reply 1:

 

Bob,

 

This is xxx we spoke Earlier. I attempted several Tests with my GPSmap 62st (software and everything is the same we don’t have 62s in our building). I sent over a group of about 3000 Custom POI’s to my device and just as you described I am only able to see the symbol for the device but the name does not appear on the map unless I use the directional pad then the name will appear at the top of the screen. I sent the same files to my 60csx and they appear with the name and symbol on the screen. I also had another co-worker of mine attempt the same thing to double check my work. He came to the same conclusion as I have, it would appear that it is an option that is just not available on the 62 Series. I am sorry for the inconvenience and frustration this has caused you, I can understand how disappointing that the older model device can do it while this new one cannot. If you have any questions feel free to email me back or call for assistance.

 

With Best Regards,

 

xxx

Product Support Specialist

Garmin AT (Salem, Oregon)

1-800-800-1020

 

Reply 2:

 

Bob,

 

Upon further instruction I was able to find a workaround, my custom POI’s are saved as a .GPX file. If I import that File into Basecamp the POI’s will then become Waypoints and I can change the symbol in basecamp. Then when they are sent to my 62st they appear as waypoints on my map then I can see the name and the symbol.

 

With Best Regards,

 

xxx

Product Support Specialist

Garmin AT (Salem, Oregon)

1-800-800-1020

[+JBnW]

Thanks for that GeoBobC! Just to be clear, when they said:

...POI’s will then become Waypoints...Then when they are sent to my 62st they appear as waypoints...

are they being sent as waypoints, or POIs? Can make a big difference in use if one has a few thousand POIs.

[GeoBobC]

I think Garmin is saying that if you convert the POIs to waypoints and send them to the GPS, then the names will appear. Of course that is already known.

[Grasscatcher]

....and my question's are......is there a problem?, what is it?, ........

 

with essentially an unlimited number of POI, and as you accumulate more of them over time, you would soon need to keep the "Names" turned off anyway, just to be able to see the ground on the small screen! Use a unique (small) symbol for POI and move your cursor over it to identify it when it appears on the screen showing your current location.

 

I've got a POI file with 30,000+ points......and that's JUST for the state of Colorado...... if the names were all displayed, we would have to flatten all the mountains out where Colorado would look like Kansas or Texas..... just to be able to read them!

[GeoBobC]

....and my question's are......is there a problem?, what is it?, ........

 

with essentially an unlimited number of POI, and as you accumulate more of them over time, you would soon need to keep the "Names" turned off anyway, just to be able to see the ground on the small screen! Use a unique (small) symbol for POI and move your cursor over it to identify it when it appears on the screen showing your current location.

 

I've got a POI file with 30,000+ points......and that's JUST for the state of Colorado...... if the names were all displayed, we would have to flatten all the mountains out where Colorado would look like Kansas or Texas..... just to be able to read them!

Agreed, but that's why the 62 series and the 60 series have the option to change text size and zoom levels for POIs. It works fine on the 60 series, but not on the 62 series.