+Trekkin' and birdin' Posted July 19, 2011 Share Posted July 19, 2011 We've noticed a trend that is a bit frustrating for us as EC owners. We have had many people log our ECs and never send an answer. We have a "three strikes" kind of sequence of emails we send to obtain responses. Some people do get back to us. Others may not, and once it's apparent they don't intend to do so, the log is finally deleted, with a note that they are free to relog once the tasks are completed. We understand if maybe one part couldn't be done for this or that reason, but at least try. We've had one come back today after the third strike, complaining about our "severe attitude" and that if people want to log things they didn't do, that's their problem. At about strike two, we point out that answering the questions *is* the logging requirement and it's unfair to those who did take the time to do the tasks and record their findings. There was the suggestion of swearing and hostility in this response, which was the first one from this cacher since our initial communication. What is everyone else doing? We realize some of this might be a smartphone thing, and to be honest, it's making it less than fun to create these things and monitor them anymore. We've been dealing with it quite a lot. Ideas? Quote Link to comment
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