+Huhnbeauftragter Posted June 30, 2011 Share Posted June 30, 2011 Hi there! I just wanted to activate a TB but I got this back: "The Travel Bug you requested does not exist in the system." I am sure that I don't have misread the characters, no "O" or 0 involved. So, what to do in this case? lg Rüdiger aka Huhnbeauftragter Quote Link to comment
+Bear and Ragged Posted June 30, 2011 Share Posted June 30, 2011 Hi there! I just wanted to activate a TB but I got this back: "The Travel Bug you requested does not exist in the system." I am sure that I don't have misread the characters, no "O" or 0 involved. So, what to do in this case? lg Rüdiger aka Huhnbeauftragter Also 1-I, 2-Z, 4-A, 5-S etc Quote Link to comment
+Huhnbeauftragter Posted June 30, 2011 Author Share Posted June 30, 2011 Hehe. Thank you! Except of two "5"s none of the above mentioned characters are on this TB. And the "5"s are "5"s without the faintest doubt. Still perplexed... lg Rüdiger aka Huhnbeauftragter Quote Link to comment
+The Blorenges Posted June 30, 2011 Share Posted June 30, 2011 You've tried all possibilities and got nowhere so all you can do now is email Groundspeak: Head the email with "TB Activation", explain the problem and include the tracking number of the bug. contact@geocaching.com Hope they can get it sorted for you. MrsB Quote Link to comment
+KA&JWest Posted July 1, 2011 Share Posted July 1, 2011 You've tried all possibilities and got nowhere so all you can do now is email Groundspeak: Head the email with "TB Activation", explain the problem and include the tracking number of the bug. contact@geocaching.com Hope they can get it sorted for you. MrsB Maybe take as high a resolution picture of the tracking number as you can and mail it to both Groundspeak and the manufacturer. Quote Link to comment
+BlueDeuce Posted July 1, 2011 Share Posted July 1, 2011 (edited) Photos help as unfortunately a few tags don't work. Still it's a very rare occurrence so check the tag tracking number very carefully! !bd Edited July 1, 2011 by BlueDeuce Quote Link to comment
+Huhnbeauftragter Posted July 1, 2011 Author Share Posted July 1, 2011 Ok, then I will post a picture of it to Groundspeak. But after my holiday... Thank you all! lg Rüdiger aka Huhnbeauftragter P.S.: is there a TB-Shop in Sydney or Brisbane? I am in need of a TB to relase in Australia... Quote Link to comment
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