Jump to content

Membership year payment to yearly auto renewal


Jennifer&Dean

Recommended Posts

Is there a way to change our membership to an auto renewing yearly membership? We paid for the year, and now enjoy the site enough that we want it to auto renewal, but can't figure out how to change to that without cancelling and re-upping before the year is up. Will Pay Pal contact us just before the membership lapses to inform us that we can renew now? Or will it just be a suprise sometime next fall?

Also (whole different subject), will the New site still be as easy to use as it currently is? We don't use the GPX or other apps that use it and would find it confusing to wade through new stuff to get to the cache page itself.

-Jennifer

 

Nothing is really work unless you would rather be doing something else. (JM Barrie)

Link to comment

Once it is time for renewal, we'll send out an email to you so you know it is coming up. At that time we'll provide a way you can switch over to autorenew. If we raise the rates we'll make accomodations to people who subscribed for a year before we changed them. We'll try to make it as painless as possible.

 

The site will remain very similar to what you see now. The only major difference will be that the back-end will be on a different code base, so we can accomodate more users to the site. We're at around 10 million pageviews per month now, and expect that to grow quite a bit over this summer. As a result we need to improve the code which wasn't originally designed to take so many simultaneous users. You could say we're going through some growing pains, but plan to put the site into some stretch pants so we can adapt to expanding demand.

 

Jeremy Irish

Groundspeak - The Language of Location™

Link to comment
Guest
This topic is now closed to further replies.
×
×
  • Create New...