Problems with Delorme pn-20

[+jststmpit]

Can anyone give me some helpful advice. I haven't downloaded any new geocaches since around May or June of this year onto my GPS. When I plugged my device into the pc, it says it does not recognize the new hardware. When I go to Delorme to get an update, it seems to update fine, but when I download the gc to my gps, it gets hung up on the "recognizing device" and won't go any further.

 

Does anyone know how to fix this?

 

Thanks!

 

Jststmpit

[+MrRocketMan]

Can anyone give me some helpful advice. I haven't downloaded any new geocaches since around May or June of this year onto my GPS. When I plugged my device into the pc, it says it does not recognize the new hardware. When I go to Delorme to get an update, it seems to update fine, but when I download the gc to my gps, it gets hung up on the "recognizing device" and won't go any further.

 

Does anyone know how to fix this?

 

Thanks!

 

Jststmpit

 

I had this on my 40 about a year ago and it turned out that the cable had gone bad.I had to order a new cable. You might try cleaning the contacts on the back of the device real good, you might get lucky.

[+embra]

Cable drill: clean the contacts on the PN-20 with a pencil eraser, make sure the spring-loaded contacts are extended in the cable head.

 

If you keep having trouble, give DeLorme TS a call and see if they have any ideas--or if they determine you need a new cable.