How long does Groundspeak take?

[+_Superman_]

To get back to you on a request? It's been almost a week....So I'm just curious! Anyone know?

[+cw1710]

Depends on the request. Maybe they are searching for an answer.

[+_Superman_]

Username Change....

[+dfx]

Depends on the request. Maybe they are searching for an answer.

i hope they have good GPS coords for that answer

[+DragonsWest]

nemmind

Edited May 11, 2010 by DragonsWest

[+Proud Soccer Mom]

Just to be sure, check the email you sent to make sure you sent it to contact@Groundspeak.com. Doesn't hurt to double check.

 

I'd wager that how long it takes depends on the workload. If there's a lot going on, these requests might sit lower on the priority list when otherwise it might not take long at all.

 

Each username change is approved on a case by case basis. I'd assume this means they've told some people 'no.' I also assume they've emailed to let them know their request has been denied. It would make sense that they do.

 

In my experience Groundspeak has always had positive customer service so I'd try not to be too concerned and hang in there.

[+_Superman_]

Just to be sure, check the email you sent to make sure you sent it to contact@Groundspeak.com. Doesn't hurt to double check.

 

I'd wager that how long it takes depends on the workload. If there's a lot going on, these requests might sit lower on the priority list when otherwise it might not take long at all.

 

Each username change is approved on a case by case basis. I'd assume this means they've told some people 'no.' I also assume they've emailed to let them know their request has been denied. It would make sense that they do.

 

In my experience Groundspeak has always had positive customer service so I'd try not to be too concerned and hang in there.

 

Yes, I sent it there, I even got issued a Request number from Groundspeak....Just not another word since....LOL ty all!

[+J the Goat]

If I remember right, my username change took a couple weeks, maybe 3. They'll get back to you either way, patience my son

[+Whiteboy47]

when i had my username changed.it took maybe 3 days.thats good service

[+gpsfun]

Just to be sure, check the email you sent to make sure you sent it to contact@Groundspeak.com. Doesn't hurt to double check.

 

I'd wager that how long it takes depends on the workload. If there's a lot going on, these requests might sit lower on the priority list when otherwise it might not take long at all.

 

Each username change is approved on a case by case basis. I'd assume this means they've told some people 'no.' I also assume they've emailed to let them know their request has been denied. It would make sense that they do.

 

In my experience Groundspeak has always had positive customer service so I'd try not to be too concerned and hang in there.

The correct address is contact@geocaching.com Using the Groundspeak.com domain may cause your message to be misdirected or lost.

[+Proud Soccer Mom]

It looks like he got his username change.