How do I extend my auto-renew membersip option?

[+BCSasquatch]

My premium membership just auto-renewed, and I noticed it only did it for 3 months. I want to do it yearly on my next renewal, but cannot find anywhere to change that option.

 

How can I go about doing this?

 

I could just contact them privately, but I figure if I was having trouble, then someone else might be too, so I thought this would be a good place to get the answer and share the wisdom

[+WRASTRO]

Log in to your geocaching account and go here:

Premium membership renewal

[+BCSasquatch]

All that shows me is my billing information and the means to update my credit card. I don't see anything there for actually changing the auto-renew option.

 

Am I missing something?

[+WRASTRO]

When I go there I see a drop down box to select the type of membership renewal and one of the choices is annual auto-renew.

[+BCSasquatch]

I checked again and definitely don't have that option on that form. I guess I can just shoot them an email.

 

I appreciate your input :-)

[+Lil Devil]

Sigh. Everyone forgets to look in the Knowledgebase. You should probably look at the sections on canceling your current membership, then creating a new one.

[+BCSasquatch]

I saw a link that said Knowledge Books and I really didn't want to buy a book, so I blew right past it. My bad.

 

If it would have said Knowledge Base, I would have clicked it and saved myself the derision. Or for that matter if the link said simply, "Support" ... Now I know.

 

Thanks

[+Lil Devil]

I agree. They recently changed to a new Knowledgebase software with the brand name "Knowledge Books" and changed the links to use that name, but unfortunately no one knows what that is. They should just use the well-known term "knowledgebase" for the links and ignore what brand of software they're using.