+Pat in Louisiana Posted March 2, 2010 Share Posted March 2, 2010 I have tried to renew my membership. when I hit submit button it takes me back to my profile page. No hint what so ever that I have renewed. Any suggestions? Link to comment
+Gitchee-Gummee Posted March 2, 2010 Share Posted March 2, 2010 Home page of geocaching.com -- Upper right where it says: Hello Pat in Louisiana! -- It tells you what your renewal date is. Has it changed? Link to comment
+luckycharmer Posted March 2, 2010 Share Posted March 2, 2010 (edited) I just now did my annual renewal through paypal and it went right thru. Next renewal date April 9, 2011. Just like it should be. edited to add: I also got an confirmation e-mail almost instantly. Edited March 2, 2010 by luckycharmer Link to comment
+Pat in Louisiana Posted March 2, 2010 Author Share Posted March 2, 2010 Home page of geocaching.com -- Upper right where it says: Hello Pat in Louisiana! -- It tells you what your renewal date is. Has it changed? Nope it still says 3/23/2010 I have tried 3 times. It might be my laptop.... it does screwy things. Link to comment
+Pat in Louisiana Posted March 2, 2010 Author Share Posted March 2, 2010 Well, I tried it from my work computer and same thing. It just reverts back to my profile page when I press the submit button. Link to comment
GOF and Bacall Posted March 2, 2010 Share Posted March 2, 2010 Contact@geocaching.com Link to comment
+Pat in Louisiana Posted March 3, 2010 Author Share Posted March 3, 2010 I just now did my annual renewal through paypal and it went right thru. Next renewal date April 9, 2011. Just like it should be. edited to add: I also got an confirmation e-mail almost instantly. Hi Luckycharmer, I don't even see a paypal option? Where did you renew from? Link to comment
+IBcrashen Posted March 3, 2010 Share Posted March 3, 2010 https://www.geocaching.com/Membership/premium.aspx Link to comment
+Pat in Louisiana Posted March 3, 2010 Author Share Posted March 3, 2010 https://www.geocaching.com/Membership/premium.aspx I don't see a paypal option here either? Link to comment
+luckycharmer Posted March 3, 2010 Share Posted March 3, 2010 On the right hand side just below "Hello Luckycharmer and above my old renewal date was a link that said something like "Renew Membership now" It was due April 9, 2010. I just followed the link whick is now gone. I just now went to 'Your profile", then "Your account details" then "Your membership details", clicked on "renew membership" then under payment type in the drop down options was Paypal. It's still an option for me there. Link to comment
+luckycharmer Posted March 3, 2010 Share Posted March 3, 2010 https://www.geocaching.com/Membership/premium.aspx I don't see a paypal option here either? When I follow your link the paypal option is in the drop down box along with credit card and gift certificate. Link to comment
+Pat in Louisiana Posted March 3, 2010 Author Share Posted March 3, 2010 I don't know? Perhaps the site recognized that you have a paypal account and inserts that option but it does not show up for me. Crazy huh? Link to comment
+ArcherDragoon Posted March 3, 2010 Share Posted March 3, 2010 I don't know? Perhaps the site recognized that you have a paypal account and inserts that option but it does not show up for me. Crazy huh? The Paypal thing works on this end...at least the pull-down option...I would say it is something weird going on at your end...sorry... Link to comment
+Pat in Louisiana Posted March 4, 2010 Author Share Posted March 4, 2010 Here are my options. I have tried from my wife's Imac, My work PC and my lap top. I have tried her Mcard, my Mcard I got an email from the site "Your ticket has been received, one of the staff members will review it and reply accordingly." Nothing yet. Only have a few weeks left? Link to comment
+luckycharmer Posted March 4, 2010 Share Posted March 4, 2010 The drop down box I'm talking about is higher on that same page. The first box - where it says PAYMENT TYPE. The major boxes below that are: Membership type: then Billing Address: THEN the box you've posted CREDIT CARD INFORMATION. Link to comment
+Pat in Louisiana Posted March 4, 2010 Author Share Posted March 4, 2010 When I click on "Renew Membership" right below the "welcome" it takes me to"Update Payment Information To update your payment information, please review and update your billing address and payment information below. Once you have updated all required information, click the "Submit" button at the bottom of the page, to save your changes. There are only two area that can be filled in first is "Billing address" Second is "Credit card information" I never actually get to the renewal page I guess? Link to comment
+Pat in Louisiana Posted March 4, 2010 Author Share Posted March 4, 2010 Ok I found a work around. I gave myself a gift membership! It worked Link to comment
+ArcherDragoon Posted March 5, 2010 Share Posted March 5, 2010 Ok I found a work around. I gave myself a gift membership! It worked Way to spoil the surprise and tell yourself that you have a gift coming!!! Sheesh... Link to comment
+Pat in Louisiana Posted March 5, 2010 Author Share Posted March 5, 2010 I never could keep a secret! Link to comment
+maggi101 Posted March 5, 2010 Share Posted March 5, 2010 I never could keep a secret! Out of curiosity, what browsers were you using? Link to comment
+redworm Posted March 17, 2010 Share Posted March 17, 2010 Well I have the same problem. Tried three time to renew no luck. I think this is a serious issue. Link to comment
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