+Camper Gal Posted July 13, 2009 Share Posted July 13, 2009 I am loged in on my wife User name. I can not log in with mine. If I click forgot pass word it e-mails me a User name and password but it will not work. I have e-mailed a moderator and one to Admin with no answer. So I guess no one cares about the new guy. I have more ??? than answers. Camper Guy Link to comment
+Allanon Posted July 13, 2009 Share Posted July 13, 2009 Which "login"? Forums or GC.com? Link to comment
+Camper Gal Posted July 13, 2009 Author Share Posted July 13, 2009 Forums or GC.com? Forums I am trying to use the same user name and password as on GC.com its works for my wife account. I get illegal usename or password. Link to comment
OpinioNate Posted July 13, 2009 Share Posted July 13, 2009 There is a bug when two accounts use the same email address. Try logging into the forums with your username but your wife's password. Link to comment
+Camper Gal Posted July 13, 2009 Author Share Posted July 13, 2009 There is a bug when two accounts use the same email address. Try logging into the forums with your username but your wife's password. I got Username or password incorrect We have separate email address and separate computers. Right now I am on my computer and logged in to GC.com with my username and password then went to the Forum with her username & password. Tom Link to comment
+Camper Gal Posted July 13, 2009 Author Share Posted July 13, 2009 (edited) There is a bug when two accounts use the same email address. Try logging into the forums with your username but your wife's password. I got Username or password incorrect We have separate email address and separate computers. Right now I am on my computer and logged in to GC.com with my username and password then went to the Forum with her username & password. Tom I have e-mailed a moderator and one to Admin with no answer this was on 7/8 Have I posted this in the right place if not will someone move it?? Edited July 13, 2009 by Camper Gal Link to comment
Motorcycle_Mama Posted July 13, 2009 Share Posted July 13, 2009 Are you sure that they haven't emailed you back? What email provider are you using? Some email providers have been known to block/throttle email from Groundspeak. Link to comment
Moun10Bike Posted July 13, 2009 Share Posted July 13, 2009 Make sure that none of these characters appear in your password: {!,@,#,$,%,^,&,*,(,),_,+} These are all known to break the forum login. If you have one of these in your password, you will need to change your password, then try logging in here again. Link to comment
Moun10Bike Posted July 13, 2009 Share Posted July 13, 2009 FYI, there is no record of an email from you to Groundspeak. What email address did you use? Link to comment
+Camper Gal Posted July 13, 2009 Author Share Posted July 13, 2009 (edited) FYI, there is no record of an email from you to Groundspeak. What email address did you use? OK I have a ( & ) in the password, but the system took it when I register, because when I click (Forgot password) it sent Camper Guy and a password. The e-mail was sent by clicking on My Assistant and then admin. Edited July 13, 2009 by Camper Gal Link to comment
Moun10Bike Posted July 13, 2009 Share Posted July 13, 2009 OK I have a ( & ) in the password, but the system took it when I register, because when I click (Forgot password) it sent Camper Guy and a password. The forum software is separate from Geocaching.com and we have no control over these sorts of elements of its functionality. Just try changing your password on Geocaching.com and then try logging in here again. The e-mail was sent by clicking on My Assistant and then admin. You are best off contacting Groundspeak directly with issues - contact@geocaching.com. Link to comment
+The Campers Posted July 13, 2009 Share Posted July 13, 2009 (edited) Thanks Moun10Bike, OK now how do I get e-mail when a new Cache is published Camper Guy Edited July 13, 2009 by Camper Guy Link to comment
Moun10Bike Posted July 13, 2009 Share Posted July 13, 2009 http://www.geocaching.com/notify/ Link to comment
Recommended Posts