PN 40 Problem

[+pigpen4x4]

So this morning, I jump in the Geo mobile micro van, put a couple charged AA's in the PN 40 turn it on and it just hangs on the splash screen.

 

OK, lets try another set. I have to pull a battery to shut it down.

I need to aquire sats, so I plug in the 12v external power while I change these.

I get the other set in, but what's that smell?

I'm groping my charger, phone, pwr cord and nothing is hot. Look around, oh well I'll deal with it when I see smoke or flames.

Long story short, (too late I know) the unit will power up and run with external power, but on batts it will either not start or will hang on startup. It will run a short while on batt's and shut down.

This is with 2 different sets of rechargables, 2 AA's from my bag, then I bought a new pack of AA's at big orange. Same results. I don't think it's the batt's.

I regularly connect external power while driving, and have changed batt's while connected many times both with the 40 and my 60CSx.

I will call or Email Delorme Monday, but if anyone has any ideas that will be GREAT!

Thanks!!

Christopher

[frankgh]

Your answer is here: http://forum.delorme.com/viewtopic.php?t=16868

 

Good Luck!

[+Team DeLorme]

So this morning, I jump in the Geo mobile micro van, put a couple charged AA's in the PN 40 turn it on and it just hangs on the splash screen.

 

OK, lets try another set. I have to pull a battery to shut it down.

I need to aquire sats, so I plug in the 12v external power while I change these.

I get the other set in, but what's that smell?

I'm groping my charger, phone, pwr cord and nothing is hot. Look around, oh well I'll deal with it when I see smoke or flames.

Long story short, (too late I know) the unit will power up and run with external power, but on batts it will either not start or will hang on startup. It will run a short while on batt's and shut down.

This is with 2 different sets of rechargables, 2 AA's from my bag, then I bought a new pack of AA's at big orange. Same results. I don't think it's the batt's.

I regularly connect external power while driving, and have changed batt's while connected many times both with the 40 and my 60CSx.

I will call or Email Delorme Monday, but if anyone has any ideas that will be GREAT!

Thanks!!

Christopher

[+Team DeLorme]

Please call us Monday morning at 800-561-5105 and we will take care of you. I can't diagnose this based on what you've said here but one of our techs (all in New England) can help you and if you need a repair or new unit we will take care of you quickly. Sorry about this inconvenience.

 

-- Caleb

 

 

So this morning, I jump in the Geo mobile micro van, put a couple charged AA's in the PN 40 turn it on and it just hangs on the splash screen.

 

OK, lets try another set. I have to pull a battery to shut it down.

I need to aquire sats, so I plug in the 12v external power while I change these.

I get the other set in, but what's that smell?

I'm groping my charger, phone, pwr cord and nothing is hot. Look around, oh well I'll deal with it when I see smoke or flames.

Long story short, (too late I know) the unit will power up and run with external power, but on batts it will either not start or will hang on startup. It will run a short while on batt's and shut down.

This is with 2 different sets of rechargables, 2 AA's from my bag, then I bought a new pack of AA's at big orange. Same results. I don't think it's the batt's.

I regularly connect external power while driving, and have changed batt's while connected many times both with the 40 and my 60CSx.

I will call or Email Delorme Monday, but if anyone has any ideas that will be GREAT!

Thanks!!

Christopher

[+pigpen4x4]

Thanks Caleb.

If anyone is on the fence about which GPSr to buy, I think this speaks volumes.

Christopher

[+Klatch]

Thanks Caleb.

If anyone is on the fence about which GPSr to buy, I think this speaks volumes.

Christopher

Make a decision based on the fact that your unit failed, or the fact that DeLorme has a forum presence?

[+pigpen4x4]

The latter!

[+TotemLake]

Thanks Caleb.

If anyone is on the fence about which GPSr to buy, I think this speaks volumes.

Christopher

Make a decision based on the fact that your unit failed, or the fact that DeLorme has a forum presence?

Not just a presence, but a strong customer support desire to help.

[+iPhone3Gcacher]

I just ordered a PN-20 today. After reading this thread I am even more confident I made the right choice. All electronics have issues sometimes. Delormes commitment to customer service is evident here

[+Team CowboyPapa]

Thanks Caleb.

If anyone is on the fence about which GPSr to buy, I think this speaks volumes.

Christopher

Make a decision based on ........ the fact that DeLorme has a forum presence?

The forum presence of the Vice President of Marketing, no less.