Geocoin Activation Problem

[Bo.T.L.]

I need an advice concerning one of my coins activation.

Is it possible to deactivate the geocoin, which was activated as a mistake

and has no log?

I received new geocoins from geocoinclub.com and when

activating it I changed one of the letters in its tracking number (D instead

of Q, they were really so small). I received the activation code, but I

found out too late by its name that it is completely different coin owned

physically by someone else. Unfortunately to cancel the activation process

was not possible.

 

Thanks for Advice.

 

Bo.T.L.

[+WRITE SHOP ROBERT]

I need an advice concerning one of my coins activation.

Is it possible to deactivate the geocoin, which was activated as a mistake

and has no log?

I received new geocoins from geocoinclub.com and when

activating it I changed one of the letters in its tracking number (D instead

of Q, they were really so small). I received the activation code, but I

found out too late by its name that it is completely different coin owned

physically by someone else. Unfortunately to cancel the activation process

was not possible.

 

Thanks for Advice.

 

Bo.T.L.

There is a way by contacting Groundspeak...(They will do it for you). I'm not sure exactly who to contact, but someone will chime in soon to give you specifics.

[Maine Family]

This is who you would email. contact@geocaching.com

[+slowdownracer]

It sounds like you got the wrong activation code for the wrong coin, not the one you actually have. You should still be able to retrieve the actual activation code for your coin by using the real tracking number on the coin and continue as usual.

[Bo.T.L.]

It sounds like you got the wrong activation code for the wrong coin, not the one you actually have. You should still be able to retrieve the actual activation code for your coin by using the real tracking number on the coin and continue as usual.

 

Yes, of course. I activated geocoin which I actualy have too, but I have on my Profile misactivated geocoin included. And this is a real problem.

[Bo.T.L.]

This is who you would email. contact@geocaching.com

 

Yes. I sent email to Groudspeak three weeks ago, but i don't have a reply yet.

[+WRITE SHOP ROBERT]

This is who you would email. contact@geocaching.com

 

Yes. I sent email to Groudspeak three weeks ago, but i don't have a reply yet.

I've heard that they get Thousands of emails every day, so it may take some time to get the problem fixed. You may try sending them one more note. Make sure to explain clearly that you have mistakenly activated a Coin that does not belong to you.