Responsibility of Coin Vendors

[+MustangJoni]

There have been several instances of vendors starting a thread to sell their coins to the community, and not delivered the coins. When the coins haven’t shown up in a reasonable time, these people just disappear from the forum.

 

I have long felt that if a company or person wants to use this forum to sell their item, they should also be REQUIRED to update their sales thread in a timely manner.

 

This also brings up another point. One of these rouge vendors didn’t post their coin for sale, but somebody who was totally uninvolved in the creation or sale of the coin did. Should we continue to allow this? The store has no responsibility to update this thread, because they didn’t start it.

 

Should stores who sell coins be required to update the community even if they don’t post a sales thread on this forum, just by virtue of the fact that they have bought/will buy tracking numbers? Or should they be required to update their site, and their customers if they do not post a sales thread here in this forum?

 

I would love to hear others' thoughts on these types of situations.

[Tooeygeotrashed]

Supposing I 'find' a coin I know nothing about and come here seeking more information, what if it hasn't been 'announced' by the designer or the minter, why should I not be allowed to talk about it.

 

As for 'requiring' vendors to post updates, who is going to monitor this, if they don't what then? The more rules are put in place the more complex and unworkable this forum becomes. I just want to come here and read about and post about coins. It seems this is getting harder to do around here.

[+BackBrakeBilly]

Granted, I always thought that updating a "Coin For Sale" thread was the polite thing to do but....

 

It would seem that you would like gc.com to police the geocoin companies by making the coin companies come here and post about their coins? I thought that everyone wanted a "Less" commercial geocoin forums???

 

Sounds like geocoin socialism to me....

Edited November 14, 2008 by BackBrakeBilly

[+MustangJoni]

Granted, I always thought that updating a "Coin For Sale" thread was the polite thing to do but....

 

It would seem that you would like gc.com to police the geocoin companies by making the coin companies come here and post about their coins? I thought that everyone wanted a "Less" commercial geocoin forums???

 

Sounds like geocoin socialism to me....

 

I'm asking questions, and asking to hear others thoughts. See the questions marks after the questions?

 

I'm not even asking that Coin vendors be required to post their coins. I don't think they should! But if they have sold trackable coins, do they have a responsibility to update the community, or at least their customers on the progress of these coins? <See question mark>

 

Is their only responsibility to the community to come take our money and then they are free to run?

Edited November 14, 2008 by MustangJoni

[+DresselDragons]

I don't see why only the coin vendor should be allowed to announce a coin. Heck, there have been a lot of threads that started with "Does anyone know where I can get this coin?" and then someone posts a link to the coin sale. What is the difference? If the vendor or other person behind the coin chooses not to announce it, does that mean that we cannot discuss it?

 

If a vendor opens a thread to announce a coin, then, yes, I do feel they should update it. They started the discussion, why wouldn't they? It is just good customer service. If someone else opens a thread about one of their coins, then I do not feel that they should be responsible to update it...HOWEVER, I do feel that they should occassionally frequent the forums just to see if there is any feedback on their coins, and reply as warrented. If they choose to respond to a thread that someone else started, then I do feel they should have an obligation to keep tabs on the discussion, since they chose to join it.

 

I don't think the vendors should be REQUIRED to communicate with their customers via these forums...that is why they have their own websites and newsletters. If there is a problem, then I would hope that they would post something here...to get the word out to everyone. But, I really do not think they should be required to post something here. The tracking number is just one component of the coin...it would be like saying that a tire manufacturer must post something in a car forum because they provide a component of a car (probably not a good analogy, but you get my meaning, right?).

[+BackBrakeBilly]

Granted, I always thought that updating a "Coin For Sale" thread was the polite thing to do but....

 

It would seem that you would like gc.com to police the geocoin companies by making the coin companies come here and post about their coins? I thought that everyone wanted a "Less" commercial geocoin forums???

 

Sounds like geocoin socialism to me....

 

I'm asking questions, and asking to hear others thoughts. See the questions marks after the questions?

 

I'm not even asking that Coin vendors be required to post their coins. I don't think they should! But if they have sold trackable coins, do they have a responsibility to update the community, or at least their customers on the progress of these coins? <See question mark>

 

Is their only responsibility to the community to come take our money and then they are free to run?

 

Oh I agree with you, A good company would do the right thing and give folks update when necessary but to make GC.com responsible for what the individual coin companies do is actually like socialism...

 

Just my opinion, not getting on to you MJ....

[+Eartha]

Supposing I 'find' a coin I know nothing about and come here seeking more information, what if it hasn't been 'announced' by the designer or the minter, why should I not be allowed to talk about it.

 

You are allowed to talk about it. Just don't make your first post, or the thread title, make it sound as though you are responsible for the coin. You'll get more nasty emails than you can imagine if the coin is never delivered. Just ask those who have had that happen to them.

 

But if the maker, or designer starts a thread, your thread will be merged with the sale thread. If your thread came out first, it will be closed, because the maker/designer/vendor needs to be the original poster in the sale thread. It's just a better idea to let the person responsible for bringing the coin to fruition be the one to announce it. There is a difference between talking about a coin, and "announcing" the coin to the coin public.

 

As for 'requiring' vendors to post updates, who is going to monitor this, if they don't what then? The more rules are put in place the more complex and unworkable this forum becomes. I just want to come here and read about and post about coins. It seems this is getting harder to do around here.

 

Believe me, if a geocoin maker doesn't follow through, it's not swept under the rug in here, we hear about it! Monitoring it is not a problem. Getting the geocoinmaker to get in here and update the community is a different story. It can be like pulling teeth.

 

If a geocoin maker uses these forums as free advertising to sell their geocoins to this community, by all means, they should update this community in these forums. This is where the community got the information to begin with, this is where they are going to look for answers about the geocoin. If they use the geocaching.com system to take orders, they should update in here. They should update their own website no matter what. If they did not announce the geocoin in here, then updating the public in here is just a courtesy and good customer service.

[+MustangJoni]

Granted, I always thought that updating a "Coin For Sale" thread was the polite thing to do but....

 

It would seem that you would like gc.com to police the geocoin companies by making the coin companies come here and post about their coins? I thought that everyone wanted a "Less" commercial geocoin forums???

 

Sounds like geocoin socialism to me....

 

I'm asking questions, and asking to hear others thoughts. See the questions marks after the questions?

 

I'm not even asking that Coin vendors be required to post their coins. I don't think they should! But if they have sold trackable coins, do they have a responsibility to update the community, or at least their customers on the progress of these coins? <See question mark>

 

Is their only responsibility to the community to come take our money and then they are free to run?

 

Oh I agree with you, A good company would do the right thing and give folks update when necessary but to make GC.com responsible for what the individual coin companies do is actually like socialism...

 

Just my opinion, not getting on to you MJ....

 

Oh, I know you aren't getting on to me! I just wanted to make sure that everybody was clear that while I'm asking questions, I have no solutions. I'd just love to hear from the community on this.

[+BackBrakeBilly]

 

If a geocoin maker uses these forums as free advertising to sell their geocoins to this community, by all means, they should update this community in these forums. This is where the community got the information to begin with, this is where they are going to look for answers about the geocoin. If they use the geocaching.com system to take orders, they should update in here. They should update their own website no matter what. If they did not announce the geocoin in here, then updating the public in here is just a courtesy and good customer service.

 

Perfect solution....

[+mousekakat]

I don't think Joni is talking about the vendors who choose to not have their coins listed here, but rather those who do come here to advertise them.

 

Those vendors are the ones that really do owe the community an explanation and information on their coins, especially if they are delayed, since they are using the forum as their method of advertisement.

 

Reasons as such are also partly why a recent thread was closed down. Someone started it who wasn't the coin manufacturer, which I can understand as it was a great little coin, but the moderator felt that it could be inviting trouble to that poster if something were to happen to that coin and the vendor not carry through with it.

 

If we're going to hold the manufacturors responsible for updates for their coins that they advertise here, then I guess it should be the manufactors who post about them...which brings us back to the problem of someone posting about a coin they didn't make.

 

My suggestion would be this, then...

 

A manufacturor posting about their coin needs to place (COIN AD) in the title of their thread or in the secondary title. That way, we know which threads are from the manufacturor/designer. It also enables us to know to not shoot the messenger if it's just another coiner talking about a coin they particularly like!

 

Just a thought!

 

Of course.... (Rothstafari, Eartha, FSM, you guys listening?) sub forums would help this matter a lot... a sub-forum where only manufacturors or designers of a coin could start a topic, just a thought!!

 

Naomi

[+fox-and-the-hound]

But if the maker, or designer starts a thread, your thread will be merged with the sale thread. If your thread came out first, it will be closed, because the maker/designer/vendor needs to be the original poster in the sale thread. It's just a better idea to let the person responsible for bringing the coin to fruition be the one to announce it. There is a difference between talking about a coin, and "announcing" the coin to the coin public.

 

Eartha, is it possible to have a function where a thread could be adopted similar to a cache? What I mean is, if someone comes here asking about coin (effectively "announcing" it's existence) can someone in a position to speak about it assume control of the thread and in particular the first post? When you merge a thread do you have the ability to choose which thread becomes the parent or is it based on a date system or something? It seems like it would be a simple way to fix a rather complicated scenario.

Edited November 14, 2008 by fox-and-the-hound

[+Eric K]

I think it's the responsibility of a coin vendor to choose if they want to give updates in this forum.

 

If they posted the sale here they should, however, that is a business decision they choose to make. If they take your money and then don't update I think this could be solved in two ways.

 

1. If you pre-paid via paypal and are getting close to the 45 day deadline request your money back. If they don't refund you BEFORE the 45 day period file a claim.

 

2. If a vendor post a sale for a coin and then mysteriously seems to be unable to post in their own thread that is a business decision they have made.

 

3. If a vendor has business practices that don't meet their customers requirements the best way to speak is via your wallet.

 

I think that some of these recent incidents have weeded out some of the people with bad business practices.

 

(Edited for spelling)

Edited November 14, 2008 by Eric K

[+Renegade Knight]

...This also brings up another point. One of these rouge vendors didn’t post their coin for sale, but somebody who was totally uninvolved in the creation or sale of the coin did. Should we continue to allow this? The store has no responsibility to update this thread, because they didn’t start it....

 

You roll up a lot of things in a good rant.

I'm going to hold that anybody can bring up a coin for discussion. The difference being that if the vendor does it as a sales thread they should update it nad that if Joe Cacher does it because they like the coin, the community Joe Cacher is a part of should follow up with the status in the general discussion.

[+Jackalgirl]

In regards to vendor/designer announcements: I for one would like to see regular status updates here in the Forum, but would only expect that of people who have posted initial announcements here. At the very least, I would expect to see some clear information about how further status updates would be forthcoming in the initial announcement (e.g., for a vendor to say, right at the start, "to ensure that you receive regular updates, make sure you sign up for the newsletter, which will happen automatically if you order" etc or suchlike).

 

But I am in agreement with Eric K: let the buyer beware. This is not to say that someone whose money is taken or who otherwise is dissatisfied should simply suck it up (by all means, report the vendor to Groundspeak). However, I think it's important that people not do business with vendors who practice business badly, where "badly" is "beyond what the individual buyer will put up with".

 

This having been said, I wholeheartedly approve of the thread that Groundspeak set up here in which people can post about coins not received, emails not answered, etc. It's sort of like a Better Business Bureau for geocoins and can provide some excellent insight as to a company's business practices.

 

However, I like some of the stuff that Mousekakat is suggesting, too. I don't know if it would be better to adopt a thread-naming convention or to have a sub-forum for vendors' announcements. I think the benefit would be that you'd then have two separate threads for each coin: one with status information only, and the other for coin discussion -- so that, for example, one does not have to wade through 6 pages of "Oooo! Shiny!" to get to a status update. And coin discussions could be opened up by anyone at all and (hopefully) would not be mistaken for announcements, allowing people to gush to their hearts' content.

 

Perhaps one of the mods could answer this: is it possible to set up this Forum so that threads in a subforum can only be edited/added to by the people who opened the threads?

 

If that's a possibility, then having a separate subforum for vendors' announcements would ensure that the threads in that subforum are soley about coin progress & status. There'd be no question about the legitimacy of the thread as it would be maintained by one account. The rules for that subforum could state that only vendors or designers can make announcements, and that any other threads found to be announcements by persons not officially representing the coin's sales will be closed.

 

If this isn't possible, we could in theory set up a thread-naming convention. There would need to be a sticky thread with instructions for vendors/designers (and perhaps an announcement template). I worry about the amount of extra work this might create for the mods to maintain it, though.

 

One other solution might be to set up a moderated thread for announcements. If the announcement is deemed to be legit, it could be split out into another moderated thread to which only the OP could post. This, however, would definitely lead to more work for the mods, so I'm not sure I'd really recommend it (unless Groundspeak were willing to perhaps appoint some more mods whose job would be soley to maintain those threads).

[+Eartha]

But if the maker, or designer starts a thread, your thread will be merged with the sale thread. If your thread came out first, it will be closed, because the maker/designer/vendor needs to be the original poster in the sale thread. It's just a better idea to let the person responsible for bringing the coin to fruition be the one to announce it. There is a difference between talking about a coin, and "announcing" the coin to the coin public.

 

Eartha, is it possible to have a function where a thread could be adopted similar to a cache? What I mean is, if someone comes here asking about coin (effectively "announcing" it's existence) can someone in a position to speak about it assume control of the thread and in particular the first post? When you merge a thread do you have the ability to choose which thread becomes the parent or is it based on a date system or something? It seems like it would be a simple way to fix a rather complicated scenario.

 

This could work, if it can be done. Let me make this suggestion

to the website people and see if there is a way to transfer a thread to another user. The thing is, posts are dated, and if a coinmaker posts, and I merged them, after someone else already started a thread, the coinmaker is not the OP. Transferring is a different animal, and I don't know if the technology it there. Give me some time on this suggestion to find an answer.

[+Kealia]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

[+Dr. Whoever]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

Hmmm,

 

Simple and to the point. And, in 20 words or less. Well Done !!

[+pghlooking]

Sounds like geocoin socialism to me....

How'd you know she was a liberal?!?!?!

[+pghlooking]

Well here's another thing that falls under the umbrella of vendor responsibilities. Should GC give a vendor a timeout when they have clearly ripped the community off?

 

Let's use a fictitious example. Say NorthernPaGeocoins created some mother of pearl Weiner dog coins. They sold these through a presale. Some customers waited for over 14 months for their coins, but yet the presales continued. The updates were far and few, and each followed by excuses and drama. Should NorthernPaGeocoins be allowed to just continue to sell here with a known track record of poor service or should their permit be revoked for a period of time as to prove this will not happen again.

 

This is strictly a question for thought that I would love to hear some ideas and opinions.

 

The names of the company, coin, and innocent are all made up and any similarities to real people companies, living or dead, is purely a coincidence.

[+AtlantaGal]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

I agree 100%

[+Rockin Roddy]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

I agree...I think the problem is what if they don't? Post updates that is!

Edited November 14, 2008 by Rockin Roddy

[Tooeygeotrashed]

I think we've lost all common sense.

 

Speak for yourself

 

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

Seems simple enough to me.

[+MustangJoni]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

I agree...I think the problem is what if they don't? Post updates that is!

 

Maybe then they shouldn't be allowed to utilize the forum for their sales in the future? Again, just a question.

 

How about a company that used this forum to announce a coin, then the coin got delayed, so they requested that the thread be closed?

[+gardengorilla]

Well here's another thing that falls under the umbrella of vendor responsibilities. Should GC give a vendor a timeout when they have clearly ripped the community off?

 

Let's use a fictitious example. Say NorthernPaGeocoins created some mother of pearl Weiner dog coins. They sold these through a presale. Some customers waited for over 14 months for their coins, but yet the presales continued. The updates were far and few, and each followed by excuses and drama. Should NorthernPaGeocoins be allowed to just continue to sell here with a known track record of poor service or should their permit be revoked for a period of time as to prove this will not happen again.

 

This is strictly a question for thought that I would love to hear some ideas and opinions.

 

The names of the company, coin, and innocent are all made up and any similarities to real people companies, living or dead, is purely a coincidence.

 

Oh my gosh! Weiner dog coins!!!!

[+Kealia]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

I agree...I think the problem is what if they don't? Post updates that is!

 

As a consumer? You (general) stop buying from them. You contact law enforcement and report fraud if they don't deliver.

 

Honestly, I see a lot of posts like "I'm really out of budget, but I HAD to buy one".....

Don't put yourself in a position like this. I'm not blaming the victim, mind you, but buying things blindly because they are shiny has to stop.

[+AtwellFamily]

Well here's another thing that falls under the umbrella of vendor responsibilities. Should GC give a vendor a timeout when they have clearly ripped the community off?

 

Let's use a fictitious example. Say NorthernPaGeocoins created some mother of pearl Weiner dog coins. They sold these through a presale. Some customers waited for over 14 months for their coins, but yet the presales continued. The updates were far and few, and each followed by excuses and drama. Should NorthernPaGeocoins be allowed to just continue to sell here with a known track record of poor service or should their permit be revoked for a period of time as to prove this will not happen again.

 

This is strictly a question for thought that I would love to hear some ideas and opinions.

 

The names of the company, coin, and innocent are all made up and any similarities to real people companies, living or dead, is purely a coincidence.

What is unreasonable, how long to wait is two long?

 

1 month

2 months

3 months

6 months

12 months

 

who makes this determination?

[+Rockin Roddy]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

I agree...I think the problem is what if they don't? Post updates that is!

 

As a consumer? You (general) stop buying from them. You contact law enforcement and report fraud if they don't deliver.

 

Honestly, I see a lot of posts like "I'm really out of budget, but I HAD to buy one".....

Don't put yourself in a position like this. I'm not blaming the victim, mind you, but buying things blindly because they are shiny has to stop.

 

I hope you realize I'm with you on this, but not buying from them does nothing to protect others, and I highly doubt the law is going to be of much help.

 

I do agree that banning them from future use of the forums would go a long ways, problem with that is they still have a website which they can continue to use to rip people off! Not buying help's to protect "me", but stopping them from ripping off others is another thing altogether.

 

Maybe there should be a pinned list of problem coiners? As MJ would say, this is merely a question!

[+pghlooking]

What is unreasonable, how long to wait is two long?

 

1 month

2 months

3 months

6 months

12 months

 

who makes this determination?

Didn't say I had the answers, but am curious to opinions.

 

Not sure but I can clearly state a presale that was a remint and takes over 6 months when the dies were complete that goes in my book of too long.

[+AtwellFamily]

Not sure but I can clearly state a presale that was a remint and takes over 6 months when the dies were complete that goes in my book of too long.

So I sell a coin from 9/8 - 9/16 and state 10/16 at the ship date. I then update my site to indicate the coins will ship 10/30. Is this ok?

 

I then update to 11/16. It his ok?

How about another delay to 12/16?

 

As long as I keep you informed. After we figure this out? I like the idea of removing them from the approved list and not selling any codes to them for twice the period of time they were late to the customer. I am not sure GC wants to get into this but I do think they need to step in at some point. Does this not get back to the BBB type system someone recommended?

 

Old road with no end.

[+LadeBear68]

I think that you can see who the bad apples are. When someone tells you that they spent the money on something else they should not be allowed to utilize the forums to do a pre-sale of coins again nor should Groundspeak give them tracking numbers again for a pre-sale.

 

If you find that a company does a pre-sale, doesn't update the forums, doesn't respond to emails and doesn't follow through with delivering coins they should not be permitted to do another pre-sale.

 

Is it policing? Sure, but how do you stop someone from misappropriating money when they are continuing to do pre-sales. There are new buyers everyday who aren't aware of the problems and they are not being protected. There are also a lot of people in the forums who want to give people a second chance which I don't understand.

 

I also think that people need to start filing claims with paypal. Don't believe that all geocoin collectors or sellers are good people.

[+WRITE SHOP ROBERT]

 

Maybe there should be a pinned list of problem coiners? As MJ would say, this is merely a question!

There is a thread that was opened to discuss these problems with vendors...getting possible victims to see it is another matter.

[+Rockin Roddy]

 

Maybe there should be a pinned list of problem coiners? As MJ would say, this is merely a question!

There is a thread that was opened to discuss these problems with vendors...getting possible victims to see it is another matter.

 

Right, that one falls off the front page and is gone, then it's of no use until someone digs it back up.

[+fox-and-the-hound]

Just curious what vendors think, but is there any reason for any vendor to make an official announce of a coin before it's been made and or delivered to their base of operation? I mean sure, we all get excited about a pending coin, but should we have a simple policy that says no announce until the product exists? Should we have a standard set of disclaimers or guidelines for group coins, personal coins or pre-order coins? Is it possible to poll a response?

[+Rockin Roddy]

I don't see making an announcement as being bad, it's the pre-sales. Letting people see what you have in mind is good for coin sales and let's buyers save up for a coin they might want!

[+WRITE SHOP ROBERT]

Just curious what vendors think, but is there any reason for any vendor to make an official announce of a coin before it's been made and or delivered to their base of operation? I mean sure, we all get excited about a pending coin, but should we have a simple policy that says no announce until the product exists? Should we have a standard set of disclaimers or guidelines for group coins, personal coins or pre-order coins? Is it possible to poll a response?

I would guess the reason would be the income generated. I'm not a vendor though, so What do I know. I have announced my personal Coin only after I have placed and paid for the entire order. I'm fairly sure that no money will be collected until they are in the hands of the one selling some for me.

[+Landsharkz]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

Simple yes and we'd like to keep it simple.

 

When should updates by coin vendors should be made and what requires an update? Our only pre-sales were the GeoGuitars, usually we have the finished coins in hand before we say anything. I'll make a post that coin XYZ is available and then I 'watch' the thread for a few days or weeks, after that I must admit I go on to other things. Should the final post be one by us saying that a coin is sold out?

 

We concur with the foxy one too . Our internal policy is to not announce new coins for sale until they are here and checked over. If it's a group coin then it's different altogether because folks need a place to discuss and work together and sometimes they want us to be part of that discussion.

 

Because we take risks at the mint sometimes it's not a good idea for us to announce anything when we don't even have satisfactory samples yet.

[+WRITE SHOP ROBERT]

I don't see making an announcement as being bad, it's the pre-sales. Letting people see what you have in mind is good for coin sales and let's buyers save up for a coin they might want!

Now that you mention that...I'm really anxious to see your new design!!!

[+fox-and-the-hound]

I don't see making an announcement as being bad, it's the pre-sales. Letting people see what you have in mind is good for coin sales and let's buyers save up for a coin they might want!

 

Okay, then should all pre-sales have some sort of clause for responsibility? Should they require a statement to the fact that you're taking a chance with your money? I would hope that people realize it anyway, but it seems to be a source of contention unfortunately.

[+MustangJoni]

 

Is it policing? Sure, but how do you stop someone from misappropriating money when they are continuing to do pre-sales. There are new buyers everyday who aren't aware of the problems and they are not being protected. There are also a lot of people in the forums who want to give people a second chance which I don't understand.

 

 

You've hit the nail on the head here. My main concern is new people who come to this forum. They don't know about Company X that took money from a bunch of people and didn't deliver. How many here can name the guy who sold the Wyoming coin? Certainly people who joined us in the last year in a half have probably never even heard of this fiasco!

 

I know better than to buy coins from certain companies, but I've been here awhile. I truly hate seeing people spending money on coins they will never receive.

[+MustangJoni]

I think we've lost all common sense.

 

If a vendor uses these forums to solicit sales (announce sales), then they should use these forums for updates. Period.

 

Simple yes and we'd like to keep it simple.

 

When should updates by coin vendors should be made and what requires an update? Our only pre-sales were the GeoGuitars, usually we have the finished coins in hand before we say anything. I'll make a post that coin XYZ is available and then I 'watch' the thread for a few days or weeks, after that I must admit I go on to other things. Should the final post be one by us saying that a coin is sold out?

 

We concur with the foxy one too . Our internal policy is to not announce new coins for sale until they are here and checked over. If it's a group coin then it's different altogether because folks need a place to discuss and work together and sometimes they want us to be part of that discussion.

 

Because we take risks at the mint sometimes it's not a good idea for us to announce anything when we don't even have satisfactory samples yet.

 

I really don't see the GeoGuitars as a pre-sale item. These were custom items, and should be paid in advance.

[+T"n"T]

PLEASE<<<< don't cut off my head yet.

Not sure if speaking up will make things worse and start a bigger issue.

 

Life happens, things go crazy. We all know this. Sometimes those things are handled badly.

There have been a lot of "issues" with many companies, groups, people,,, of late.

 

Some are dealing better than others.

 

Not sure how to fix the full problem. If we start something to help others be aware of problem vendors,( myself being a vendor, hoping not a problem) where is the line. Is it ok to wait 5 days to get back to someone, but 6 is a problem.

What delay is too long?

Some of these are easier than others to see, 6 months no news, well yeah that would be a problem and how each person involed deals with it is up to them.

 

We had a delay with coins the end of last year. We got everything back on track as soon as we could and hae not seemed to have issues with our friends and customers here. This was not a money issue as much as a overwhelming time and emotional thing and everyone here was very supportive( as we are very grateful for). We do some of coins on pre-sale some not. Rarely will I post a sale of any kind without samples that have been approved in hand. As this seems to be the longest delay issue, if we have one.

 

As far as the sub-forum for limited posts by vendor/maker only, would it be allowed to have a forum post in the regular area so that others can discuss them also. If not would that limit any of us talking about a coin we did not make. As we have made a few dozen coins(including personals for others), but have a huge collection of very wonderful coins that we like to discuss and share about.

 

Lots to think over and more questions for GC, who I feel does not want to feel like they are left holding the bag for coin producers.

 

Tracy,, off the box.

[+WRITE SHOP ROBERT]

 

Is it policing? Sure, but how do you stop someone from misappropriating money when they are continuing to do pre-sales. There are new buyers everyday who aren't aware of the problems and they are not being protected. There are also a lot of people in the forums who want to give people a second chance which I don't understand.

 

 

You've hit the nail on the head here. My main concern is new people who come to this forum. They don't know about Company X that took money from a bunch of people and didn't deliver. How many here can name the guy who sold the Wyoming coin? Certainly people who joined us in the last year in a half have probably never even heard of this fiasco!

 

I know better than to buy coins from certain companies, but I've been here awhile. I truly hate seeing people spending money on coins they will never receive.

Umm...What Wyoming Coin???

[+MustangJoni]

PLEASE<<<< don't cut off my head yet.

Not sure if speaking up will make things worse and start a bigger issue.

 

Life happens, things go crazy. We all know this. Sometimes those things are handled badly.

There have been a lot of "issues" with many companies, groups, people,,, of late.

 

Some are dealing better than others.

 

Not sure how to fix the full problem. If we start something to help others be aware of problem vendors,( myself being a vendor, hoping not a problem) where is the line. Is it ok to wait 5 days to get back to someone, but 6 is a problem.

What delay is too long?

Some of these are easier than others to see, 6 months no news, well yeah that would be a problem and how each person involed deals with it is up to them.

 

We had a delay with coins the end of last year. We got everything back on track as soon as we could and hae not seemed to have issues with our friends and customers here. This was not a money issue as much as a overwhelming time and emotional thing and everyone here was very supportive( as we are very grateful for). We do some of coins on pre-sale some not. Rarely will I post a sale of any kind without samples that have been approved in hand. As this seems to be the longest delay issue, if we have one.

 

As far as the sub-forum for limited posts by vendor/maker only, would it be allowed to have a forum post in the regular area so that others can discuss them also. If not would that limit any of us talking about a coin we did not make. As we have made a few dozen coins(including personals for others), but have a huge collection of very wonderful coins that we like to discuss and share about.

 

Lots to think over and more questions for GC, who I feel does not want to feel like they are left holding the bag for coin producers.

 

Tracy,, off the box.

 

Tracy, after what you went through last year, I would hold you up as an example on how to handle a troubling situation. You did a fantastic job under circumstances that were dire. I admire you for how you handled the situation, all the while keeping your top priorities with your family.

[+Rockin Roddy]

PLEASE<<<< don't cut off my head yet.

Not sure if speaking up will make things worse and start a bigger issue.

 

Life happens, things go crazy. We all know this. Sometimes those things are handled badly.

There have been a lot of "issues" with many companies, groups, people,,, of late.

 

Some are dealing better than others.

 

Not sure how to fix the full problem. If we start something to help others be aware of problem vendors,( myself being a vendor, hoping not a problem) where is the line. Is it ok to wait 5 days to get back to someone, but 6 is a problem.

What delay is too long?

Some of these are easier than others to see, 6 months no news, well yeah that would be a problem and how each person involed deals with it is up to them.

 

We had a delay with coins the end of last year. We got everything back on track as soon as we could and hae not seemed to have issues with our friends and customers here. This was not a money issue as much as a overwhelming time and emotional thing and everyone here was very supportive( as we are very grateful for). We do some of coins on pre-sale some not. Rarely will I post a sale of any kind without samples that have been approved in hand. As this seems to be the longest delay issue, if we have one.

 

As far as the sub-forum for limited posts by vendor/maker only, would it be allowed to have a forum post in the regular area so that others can discuss them also. If not would that limit any of us talking about a coin we did not make. As we have made a few dozen coins(including personals for others), but have a huge collection of very wonderful coins that we like to discuss and share about.

 

Lots to think over and more questions for GC, who I feel does not want to feel like they are left holding the bag for coin producers.

 

Tracy,, off the box.

 

Tracy, after what you went through last year, I would hold you up as an example on how to handle a troubling situation. You did a fantastic job under circumstances that were dire. I admire you for how you handled the situation, all the while keeping your top priorities with your family.

 

I agree! Even with all the health issues your family faced, you were able to come in and give updates and make explanations! I am very much impressed with your handling of the situation, my friends!!

[+MustangJoni]

 

Is it policing? Sure, but how do you stop someone from misappropriating money when they are continuing to do pre-sales. There are new buyers everyday who aren't aware of the problems and they are not being protected. There are also a lot of people in the forums who want to give people a second chance which I don't understand.

 

 

You've hit the nail on the head here. My main concern is new people who come to this forum. They don't know about Company X that took money from a bunch of people and didn't deliver. How many here can name the guy who sold the Wyoming coin? Certainly people who joined us in the last year in a half have probably never even heard of this fiasco!

 

I know better than to buy coins from certain companies, but I've been here awhile. I truly hate seeing people spending money on coins they will never receive.

Umm...What Wyoming Coin???

 

LOL - this was a coin that was sold on a pre-sale basis, I believe in late 05 or early 06. To make a long story short, it took forever to send out the coins. The guy had excuse after excuse. Then he started mailing them in dribs and drabs, and some people got them and some people didn't. He even accused a club who had made a group purchase of receiving the coins, activating them, and then claiming they never got them. And this was when many people still had not gotten theirs. In the end, I don't think that everybody who paid ended up getting their coins.