+MaxB on the River Posted November 2, 2008 Share Posted November 2, 2008 We have been trying for over an hour to get our My Account page to display. Either nothing happens, or we get Untitled page - report this problem or retry. Just wanted to make sure someone knew about the problem. I have deleted all temporary files and rebooted the computer several times, still no solution. Link to comment
+webscouter. Posted November 2, 2008 Share Posted November 2, 2008 We have been trying for over an hour to get our My Account page to display. Either nothing happens, or we get Untitled page - report this problem or retry. Just wanted to make sure someone knew about the problem. I have deleted all temporary files and rebooted the computer several times, still no solution. Your page comes up OK for me. Link to comment
+Cardinal Red Posted November 2, 2008 Share Posted November 2, 2008 We have been trying for over an hour to get our My Account page to display. Either nothing happens, or we get Untitled page - report this problem or retry. Just wanted to make sure someone knew about the problem. I have deleted all temporary files and rebooted the computer several times, still no solution. Your page comes up OK for me. Of course you can view someones Profile Page, but how are you accessing Max's My Account Page? By the way, I can access my own My Account Page without any problem. Link to comment
Keystone Posted November 2, 2008 Share Posted November 2, 2008 I had that happen twice today with my account also. After trying again in a fresh tab, my page came up fine. Very unusual behavior. I wonder if the issue might relate to the volume of logs from the past 30 days on the "my account" page. I've written well over 500 logs in the past month. And, I know MaxB is a prolific log generator due to all the trackables he moves. Link to comment
+webscouter. Posted November 2, 2008 Share Posted November 2, 2008 We have been trying for over an hour to get our My Account page to display. Either nothing happens, or we get Untitled page - report this problem or retry. Just wanted to make sure someone knew about the problem. I have deleted all temporary files and rebooted the computer several times, still no solution. Your page comes up OK for me. Of course you can view someones Profile Page, but how are you accessing Max's My Account Page? By the way, I can access my own My Account Page without any problem. After Vinny and his cohorts ran me out of the American Geocaching League Groundspeak realized that my impecable ethics and unwavering principles would make me the perfect candidate to Beta test the new Rhodium membership level. This allows me to have access to all profiles as if they were my own. I have been charged with enforcing Groundpeak policy and assisting in any way that I see fit with issues that fellow geocachers have. In all truth I am watching the Chiefs finally play like a team and in my euphoric state of mind I misread the OP's post. Many thousand apologies. Link to comment
AZcachemeister Posted November 2, 2008 Share Posted November 2, 2008 I wasn't having any problem with this on Friday (or very early on Saturday), but today it fails to load four out-of-five attempts. If I just keep hammering away, it (the site) eventually relents and I get my page to open. Only the Rhodium level? tch Perhaps if you do well, you will be allowed to enjoy the benefits of the Scandium plated Yttrium level! Link to comment
+kcmose Posted November 2, 2008 Share Posted November 2, 2008 I'm also having the same problem in getting My Account page to come up. I'll keep trying.... Link to comment
+Cardinal Red Posted November 2, 2008 Share Posted November 2, 2008 In all truth I am watching the Chiefs finally play like a team and in my euphoric state of mind I misread the OP's post. Many thousand apologies. No apologies necessary, and tough luck there. I thought the Arizona Cardinals were the only team capable of such a dramatic 4th Quarter collapse. There's always the Chargers next week. Or just go caching instead. Link to comment
+hydnsek Posted November 2, 2008 Share Posted November 2, 2008 (edited) I'm having the same problem - can't get My Account page to come up, other gc.com pages display fine. And I don't have that many logs on the page right now to bog it down. Edited November 2, 2008 by hydnsek Link to comment
+Moose Mob Posted November 3, 2008 Share Posted November 3, 2008 My player account comes up fine, but my reviewer account has a couple zillion logs and does not load. Link to comment
+MaxB on the River Posted November 3, 2008 Author Share Posted November 3, 2008 Dear GC, Any ideas on when or what the problem is with the My Account Page. Since this is unavailable, we can't create PQ's, get to our bookmarks or to our profile page, can't do closest to home caches unless we put in our zip code, and can't see what TBs we have in our possession. Please help soon. Thanks, MaxB on the River Link to comment
+ShowStop Posted November 3, 2008 Share Posted November 3, 2008 Same here. Logging out and back in doesn't help. Link to comment
+ShowStop Posted November 3, 2008 Share Posted November 3, 2008 Dear GC, Any ideas on when or what the problem is with the My Account Page. Since this is unavailable, we can't create PQ's, get to our bookmarks or to our profile page, can't do closest to home caches unless we put in our zip code, and can't see what TBs we have in our possession. Please help soon. Thanks, MaxB on the River Direct links to Bookmarks and PQs still work (at least for me). http://www.geocaching.com/pocket/ http://www.geocaching.com/bookmarks/ In a pinch you could always start to log a cache and look at the trackables list at the bottom to know what you have in inventory. However knowing your TB transport history, that might be a long list. Link to comment
+Isonzo Karst Posted November 3, 2008 Share Posted November 3, 2008 my basic membership account page, with zero logs in the last month loads fine, the Isonzo Karst account loads on a couple of tries. I haven't been able to get to my reviewer account with it's half a zillion logs at all. condolences on the Chiefs (okay so I was rooting for the Bucs)..... Link to comment
+9Key Posted November 3, 2008 Share Posted November 3, 2008 I'm having the same issue. "My Account" won't load most of the time. Congrats to the Giants for stomping my Cowboys into a bloody pulp. Link to comment
+MaxB on the River Posted November 3, 2008 Author Share Posted November 3, 2008 Thanks ShowStop for the links to get by for now. Link to comment
+hydnsek Posted November 3, 2008 Share Posted November 3, 2008 24 hours later, and My Account page is still not loading. Hope this is fixed soon! All other site pages working fine. Link to comment
OpinioNate Posted November 3, 2008 Share Posted November 3, 2008 Checking into this guys. I'll try to have more info for you soon! Link to comment
+MaxB on the River Posted November 3, 2008 Author Share Posted November 3, 2008 Thanks Nate, seems to be working now, we estimated that we have over 1700 logs in the last 30 days if that helps. Link to comment
OpinioNate Posted November 4, 2008 Share Posted November 4, 2008 Elias modified some indexes to speed up that query. The bug really only occurred for people who are especially active geocachers. Anyone with only a few logs on that page would not have been affected. Thankfully, now everyone can be happy. Link to comment
AZcachemeister Posted November 4, 2008 Share Posted November 4, 2008 I just checked, and all seems well here in AZ! (Just a couple of hours ago it wasn't, though!) Link to comment
+hydnsek Posted November 4, 2008 Share Posted November 4, 2008 Yep, it's all good now. Thanks, Nate and Elias! Link to comment
+Isonzo Karst Posted November 4, 2008 Share Posted November 4, 2008 working now! thank you Link to comment
Keystone Posted March 8, 2009 Share Posted March 8, 2009 Bumping because this is happening again. The "My" page (now called "My Profile") will not load for an account with hundreds of logs in the past 30 days (like a reviewer account). The same page loads begrudgingly on an account with a more typical level of activity. This was working fine up until late last evening. Link to comment
+Tprints Posted March 8, 2009 Share Posted March 8, 2009 Same problem with me. Bumping because this is happening again. The "My" page (now called "My Profile") will not load for an account with hundreds of logs in the past 30 days (like a reviewer account). The same page loads begrudgingly on an account with a more typical level of activity. This was working fine up until late last evening. Link to comment
+MaxB on the River Posted March 8, 2009 Author Share Posted March 8, 2009 Same problem here, we also were having problems loading our travel bug list from our profile page. Seems to be an indexing problem again or timing out with large numbers of logs or logo coin downloads. We were also experienceing problem with loading our Big Orange TB CC cache. Keeps telling us it isn't published. After 4 or 5 attempts, it finally loads. Link to comment
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