Emails - Not Getting Them

[+Nerves]

Anyone else having this problem?

 

I'm not getting any of my emails sent from my profile. Yes, I've lowered the junk email filter. Yes, I've validated my account. I get some PQs but not all of them all of the time.

[Motorcycle_Mama]

If the PQs are running but you aren't getting the emails, then the problem is likely with your ISP. Many ISPs have been known to throttle emails from Groundspeak even if the emails were coming in fine previously.

 

If you PQs aren't showing as having been generated yet, then the system might be bogged down. There are a couple of threads about people having problems.

[+KoosKoos]

Got all 5 of my PQs today. They were really late since I ran them a few days ago, but they came over just fine.

[+popokiiti]

I haven't had my weekly Groundspeak LoBot Mailer................................for the second week!!! Has this happened to you?

[Motorcycle_Mama]

Nope. Check with your email provided to make sure they whitelist emails from Groundspeak and geocaching.com. And/or try a different email provider. (eg GMail)

[+Yossarian]

I received 5 PQ's yesterday and can't remember the last time I missed the weekly mailer.

 

Unforunately the downside of spam blocking is that legitimate email sometimes gets blocked too...more often with some ISP's than others. If you were to look at 100 different ISP's you'd likely find 100 different mixtures of spam blocking measures...

 

Maybe GC should come up with a page to help with troubleshooting email delivery problems. One would go to the page to request that GC send a test email to their default email address and optionally have that same email Cc'd to an alternate email address. Then if the email didn't get delivered to your ISP but the Cc did get delivered to the alternate address (say a gmail address) then you would know to complain to your ISP and not Groundspeak.

[+Nerves]

I get my Groundspeak LoBot mailer, mostly get my PQs, just don't get any emails. I've shut off my virus program, changed my junk email settings and reactivated my account all to no avail.

 

Just can't figure out what's going on.

[+Yossarian]

Haven't been getting what emails? You say you're getting the mailers and some PQ's so you are getting some emails...

 

Some people have reported having success with setting up a gmail address, changing their GC account to send email to that gmail address and then having gmail forward the mail to their ISP.

[AZcachemeister]

I am getting TOO MANY EMails, you can have some!

[+Team O-Zone]

I got a nasty computer virus at the end of August, and had to save all of my doc's and erase everything on my hard drive and reboot it. Since then (begining of Sept.) I have not recieved my weekly LoBot mailer. I have been recieving all other emails but that one. I just sent in this morning a question about this to groundspeek. So I hope to get any answer soon. But at lease I know that I'm not the only one experienceing this right now!

[+River Cacher]

I have had issues in the past and it was due to my yahoo account.

I fought with yahoo over this and now i get 99% of them.

I still have a few that get lost but not many.

Everyone I know has solved the issue by switching to Gmail.

I now have a Gmail acoount and will be switching soon if it gets bad again.

[+Team O-Zone]

I just got an email from Groundspeak about the LoBot mailers. Well they said that they are having a problem on their end, and that they are working on it, and will sent out all of the "missing" back emails untill they get caught up. So I hope it will be very soon!

[+ShowStop]

Who is your ISP for your email?