+kc8hnz Posted August 12, 2008 Share Posted August 12, 2008 I've had my premium membership subscription forever now through paypal, and it went through again on July 25th, but I got an e-mail the other day saying my subscription has been canceled. What gives? I didn't do anything to change the subscription status. Link to comment
+dctalk007 Posted August 12, 2008 Share Posted August 12, 2008 I've had my premium membership subscription forever now through paypal, and it went through again on July 25th, but I got an e-mail the other day saying my subscription has been canceled. What gives? I didn't do anything to change the subscription status. Membership only lasts a year. Have you had a membership longer than a year? Link to comment
+kc8hnz Posted August 12, 2008 Author Share Posted August 12, 2008 Yeah since 2004, on a monthly paypal subscription. Link to comment
+Mayeaux clan Posted August 12, 2008 Share Posted August 12, 2008 They must have changed something because I had mine set up to auto renew yearly via paypal and I got the same thing. I just went in and manually renewed it. Link to comment
+Mayeaux clan Posted August 12, 2008 Share Posted August 12, 2008 (edited) oops double post Edited August 12, 2008 by Mayeaux clan Link to comment
Keystone Posted August 12, 2008 Share Posted August 12, 2008 Membership options changed recently. I am moving your thread to the Geocaching.com Web Site forum where Groundspeak's customer service representatives might comment on it. See also the thread summarizing the recent site changes. Link to comment
+Corey Posted August 12, 2008 Share Posted August 12, 2008 Yep, I think the problem is probably that 1-month memberships aren't offered anymore. Instead the options are 3 months for $10 or the usual year for $30. Link to comment
+Michael Posted August 12, 2008 Share Posted August 12, 2008 Write contact@geocaching.com and give them all the details please. Link to comment
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