+rnblver Posted July 18, 2008 Share Posted July 18, 2008 This is probably an issue that was dealt with in past...but, I "upgraded" to a new computer with a MS Vista Home Premium operating system (silly boy...) and I had several issues. One of them is that I cannot get my caches in GSAK to send the cache info to my Palm M500 (old one) that has worked flawlessly for years. I read where Version 6.2 of the Palm Desktop software is available for Vista...but only for the Palm Centro, Treo 755p, 700p, 680, 650, Palm Z22, TX and Tungsten E2. When I try to use the Palm One Quick Install I get an error message: "No desktop users exist. Create a new user through Palm Desktop and thne start Quick Install again." I believe that I do have a desktop user in Palm Desktop. What am I doing wrong? Some step-by-step instructions would be appreciated. Also, would appreciate a recommendation for one or two models of the Palm that will work with MS Vista software. I would probably buy a used one on E-Bay. My M500 has a very nice hard case and it would be nice if there is a Vista Compatible that would fit that case....but I am probably being overly optimistic. Thanks for your help in advance!! RNBLVER Quote Link to comment
+Walts Hunting Posted July 18, 2008 Share Posted July 18, 2008 The new one works with all palms. I use a ,m515 with 6.2 Quote Link to comment
+ferventkids Posted July 19, 2008 Share Posted July 19, 2008 I am using Desktop 6.2 with a palm 3 and Vista. The no user error is just showing that there is no user set up on the computer yet. Try uninstalling the desktop, then after rebooting, re-install the desktop. Quote Link to comment
+Starruby Posted July 25, 2008 Share Posted July 25, 2008 ...but, I "upgraded" to a new computer with a MS Vista Home Premium operating system (silly boy...) and I had several issues. One of them is that I cannot get my caches in GSAK to send the cache info to my Palm M500 (old one) that has worked flawlessly for years. I read where Version 6.2 of the Palm Desktop software is available for Vista...but only for the Palm Centro, Treo 755p, 700p, 680, 650, Palm Z22, TX and Tungsten E2. When I try to use the Palm One Quick Install I get an error message: "No desktop users exist. Create a new user through Palm Desktop and thne start Quick Install again." I believe that I do have a desktop user in Palm Desktop. What am I doing wrong? Some step-by-step instructions would be appreciated. Also, would appreciate a recommendation for one or two models of the Palm that will work with MS Vista software. I would probably buy a used one on E-Bay. My M500 has a very nice hard case and it would be nice if there is a Vista Compatible that would fit that case....but I am probably being overly optimistic. Thanks for your help in advance!! RNBLVER I had just acquired an older Palm M130 (swapped for a bottle of bourbon) and discovered the wonders of paperless caching when I too "upgraded" to Vista on a new notebook ... Palm would not sync. Vista was the problem, and I solved it by installing a "Virtual Computer" running XPPro on my Vista desktop. The software came free on a magazine cover CD - and works brilliantly! It's called Virtual Machine Shop Lite, and the machine it creates runs with VMware Player. If anybody wants to try it, the Player is available as a free download from http://www.vmware.com/products/player/ , and the VMSL program is only about 4 MB were I to email it to you. Regards, Sean Quote Link to comment
Neos2 Posted July 25, 2008 Share Posted July 25, 2008 Did you go with 64-bit Vista or 32-bit Vista? I have not been able to find driver for 64-bit Vista and any Palm applications. Quote Link to comment
+stinger18 Posted August 21, 2009 Share Posted August 21, 2009 I was recently given a Palm III.xe to use for paperless caching but I have been getting the error message form the desktop "No desktop users exist. Create a new user through Palm desktop and the start the Quick Install again" I have done this and the message is still coming up. I have tryed reinstalling and rebooting also and no luck. Please, help if you can. Thanks Quote Link to comment
Ken in Regina Posted August 21, 2009 Share Posted August 21, 2009 (edited) The reason for the "create new user" error is that Vista is causing the Palm Desktop to look in a different place for the data files. The Palm Desktop looks there and sees there are no data files yet and gives the error. I don't have my Vista laptop handy right now so I can't tell you exactly where to look for those files, but you can do it yourself. All you need to do is let the install create a new user for you. Then, if you know the names of any of the data files, use the Search feature in Windows Explorer to find them. You will find the old files in C:\Program Files\Palm... I can't remember where the new ones will be in Vista. Anyway, once you find out where the new ones are you can copy the old ones over the new ones and you should be back in business. Make sure you have backups of the PC data files. Also make sure that you have the files on your handheld backed up to the SD card, if you have a model that has an SD card. I use CardBkup on the handheld and it works really well for total or selective restores. Another trick that works in Vista is to force the installation program to run as Administrator and to run in XP compatibility mode when it does the installation. That will force it to use the old file locations when it's doing the installation. If I recall correctly, you will also probably need to force the Palm.exe program and the Hotsync.exe program to run as administrator and run in XP compatibility mode. ...ken... Edited August 21, 2009 by Ken in Regina Quote Link to comment
+2bentbikes Posted November 26, 2009 Share Posted November 26, 2009 This is probably an issue that was dealt with in past...but, I "upgraded" to a new computer with a MS Vista Home Premium operating system (silly boy...) and I had several issues. One of them is that I cannot get my caches in GSAK to send the cache info to my Palm M500 (old one) that has worked flawlessly for years. I read where Version 6.2 of the Palm Desktop software is available for Vista...but only for the Palm Centro, Treo 755p, 700p, 680, 650, Palm Z22, TX and Tungsten E2. When I try to use the Palm One Quick Install I get an error message: "No desktop users exist. Create a new user through Palm Desktop and thne start Quick Install again." I believe that I do have a desktop user in Palm Desktop. What am I doing wrong? Some step-by-step instructions would be appreciated. Also, would appreciate a recommendation for one or two models of the Palm that will work with MS Vista software. I would probably buy a used one on E-Bay. My M500 has a very nice hard case and it would be nice if there is a Vista Compatible that would fit that case....but I am probably being overly optimistic. Thanks for your help in advance!! RNBLVER Instead of installing in the default c:\Program Files\Palmone install under C:\Palm. I had the same probem and everything started to work. I am using Vista with Palm OS 4.14 and an old Palm III. Hope this helps. Quote Link to comment
+2bentbikes Posted November 26, 2009 Share Posted November 26, 2009 I was recently given a Palm III.xe to use for paperless caching but I have been getting the error message form the desktop "No desktop users exist. Create a new user through Palm desktop and the start the Quick Install again" I have done this and the message is still coming up. I have tryed reinstalling and rebooting also and no luck. Please, help if you can. Thanks Instead of installing in the default c:\Program Files\Palmone install under C:\Palm. I had the same probem and everything started to work (Palm now knows where to look for the files). I am using Vista with Palm OS 4.14 and an old Palm III. Hope this helps. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.