+Bédé Posted June 4, 2008 Share Posted June 4, 2008 I got a question about Premium Membership. I did subscribe last thursday the 29 of May 2008 and I did not receive nothing from Geocaching that i can put my ID #. My payment as been done by Paypall and it's already on my credit card bill for the last 2 days. I dont khow if i did someting wrong but i wonder if i did something wrong. Can somebody help me. P.S. Sorry about my english but i'm french from Quebec City, Canada Marielle (BEDE) Quote Link to comment
+El Diablo Posted June 4, 2008 Share Posted June 4, 2008 It should have been almost instant. Write contact@Groundspeak.com with your problem and it should be right shortly. El Diablo Quote Link to comment
+blb9556 Posted June 4, 2008 Share Posted June 4, 2008 It should have been almost instant. Write contact@Groundspeak.com with your problem and it should be right shortly. El Diablo Use one of the two: (not sure which one) Contact@Geocaching.com Contact@Groundspeak.com Quote Link to comment
+Foothills Drifter Posted June 4, 2008 Share Posted June 4, 2008 Howdy...... Use this one Contact@Groundspeak.com Vern / Foothills Drifter... Quote Link to comment
+Bédé Posted June 4, 2008 Author Share Posted June 4, 2008 Good afternoon, I did send a e-mail last night to contact@Groundspeak.com and still no answer from them, I dont know what to do, I'm going to tried with the other adress (Contact@Geocaching.com) maybe that going to work or at leas have a answer. BEDE Quote Link to comment
+Foothills Drifter Posted June 4, 2008 Share Posted June 4, 2008 (edited) Good afternoon, I did send a e-mail last night to contact@Groundspeak.com and still no answer from them, I dont know what to do, I'm going to tried with the other adress (Contact@Geocaching.com) maybe that going to work or at leas have a answer. BEDE Howdy...... If one don't work...try the other. Keep us posted. Vern / Foothills Drifter... Edited June 4, 2008 by Foothills Drifter Quote Link to comment
+Rontu Posted June 5, 2008 Share Posted June 5, 2008 ok Your Paypal account will show a confirmation number which must be entered on the website to acctivate your upgraded account. This number will start with S-############## After you enter this number you should be ' good to go ' within minutes. Hope this helps Quote Link to comment
+Rattlebars Posted June 5, 2008 Share Posted June 5, 2008 Bede, you should have received an e-mail which would look EXACTLY like this: Greetings from Groundspeak. Thanks for supporting the Geocaching.com web site! Here is some information on how to set up your subscription. Your subscription code is: S-803987334712K This code is used to apply your new membership with your account on Geocaching.com. Follow these steps: 1. Log in with your Geocaching account. If you have not created one yet, click on the "my cache page" link and follow the link to create an account. 2. Visit http://www.geocaching.com/subscribe after logging in. (AOL Users: <A HREF="http://www.geocaching.com/subscribe">click here</A>) 3. Enter in the above subscription code into the box provided on the subscription page. That's it! You should be able to visit your "my cache page" and start using Pocket Queries and features in the Infopop forums. We hope to have some new and exciting features available within the next few months. Let us know if you have any questions or issues. Cheers, The Groundspeak Team Copy and paste works best on that number which in this post has been modified, of course. Quote Link to comment
+Bédé Posted June 5, 2008 Author Share Posted June 5, 2008 I did tried it 100 times since last week and it's still doesn't work Quote Link to comment
+Rattlebars Posted June 5, 2008 Share Posted June 5, 2008 Are you sure you are not adding the "S-" to it? Use just the number, the "S-" is provided by the website. In the case I showed, you would coopy and paste 803987334712K NOT S-803987334712K Just poking in the dark.... Quote Link to comment
+Bédé Posted June 5, 2008 Author Share Posted June 5, 2008 no i did that one too and still doesn't work Quote Link to comment
+Rattlebars Posted June 5, 2008 Share Posted June 5, 2008 Well, then, I think it's time for you to write contact@Groundspeak.com. Quote Link to comment
+Foothills Drifter Posted June 5, 2008 Share Posted June 5, 2008 Vern / Foothills Drifter... Quote Link to comment
+Bédé Posted June 13, 2008 Author Share Posted June 13, 2008 Good morning everyone that give me information about my topic. Finally everything is working with the help of you guys. I dont know what was the problem but geocaching.com did fix it by entering manually my subcribtion, I did not receive any answers from Groundspeak at all. Thank you to all. BEDE Quote Link to comment
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