I love good service and good products

[+churchrules]

I know most are quick to point out when they receive bad service or bad products, so I thought I would point out the great service and products I received this past week.

 

This past Saturday was my son's tenth birthday and for his party he wanted a geocache theme. I went out and bought three ammo boxes, found a good location for all three. Went to party packages and filled them right up with trinkets for each kid to have at the party. Then it hit me, I had no "real" geocache products in the caches. Here is where my props begin, I went to Landsharkz.ca to order a geocoin and a pin. Not really that big of a purchase, but it was important to me and my son. When I did the final check out on the website it said allow four to six weeks for delivery. My heart sank! With a hope and a prayer I emailed the website explaining the situation. Helen from Landsharkz emailed me the next day and told me she would send it express in a gift envelope. I received the package on Thursday and the birthday party was a hit and my son loved the geocoin and pin. The Geko geocoin is one of the best I've seen too. Anyways, props to Landsharkz for good service and good products!

[+DelMarNorth]

I have had nothing but great service from Helen at Landsharkz as well. It's not often you see customer service that really encourages you to come back.

 

I think most of the stores in this area follow the motto of the people at despair "We're not happy till you're not happy"

[+Landsharkz]

churchrules and DelMarNorth, THANK YOU!

If I knew where that 4-6 week statement was I'd sure like to remove it... I'm wondering if it's coming up when you get re-directed to Paypal because our turnaround time is more like 48 hours (or less by special request ).

[+nicolo]

I have had nothing but great service from Helen at Landsharkz as well. It's not often you see customer service that really encourages you to come back.

...

Yup, definitely good people.