+TeamHoopz Posted January 6, 2008 Share Posted January 6, 2008 Hi all, I did email Groundspeak regarding this, but somebody advised that I might be better off posting here for a quicker resolution. Yesterday evening I purchased a subscription via Paypal and activated it on my account. For at least an hour or two, I was able to use the new premium member features. However, shortly afterwards (probably about 3 or 4 hours after activating it), I found that I no longer had access to any of the premium feature. If I go to My Details -> My Membership Details, I see the following text at the top of the screen: My Membership Details Type: Premium Member Created: Friday, January 04, 2008 Will Renew: Friday, January 04, 2008 PayPal: (The creation and renewal date are the same for some reason) However, if I click on Quick View, then it shows that I am a basic member. I tried to re activate the subscription, but was told that it had already been activated. Any assistance would be gratefully appreciated. Thanks in advance. Chad Link to comment
+Miragee Posted January 6, 2008 Share Posted January 6, 2008 (edited) Since it is a weekend, and since many of the Groundspeak staff are in Las Vegas for the Event there, and then the Consumer Electronics Show this week, it could be a while before someone who can help sees this post . . . so, consider this a "shameless bump." Edited January 6, 2008 by Miragee Link to comment
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