Overland1 Posted December 8, 2007 Share Posted December 8, 2007 (edited) I just received the CN 2008 Upgrade CD for my GPS MAP 76CSx and installed it, but cannot unlock it. There was no code included in the package, and I cannot get an unlock code online. I logged in to the "MyGarmin" web site and got nowhere. Of course, there is no phone support with which to contact a real person until Monday. At this point, the CN 2008 program is useless to me. Is there something else I need to do in order that this "upgrade" be made to function? In the meantime, I rolled back to my previous City Navigator (v8) program. Edited December 8, 2007 by Overland1 Quote Link to comment
+Klatch Posted December 8, 2007 Share Posted December 8, 2007 I just received the CN 2008 Upgrade CD for my GPS MAP 76CSx and installed it, but cannot unlock it. There was no code included in the package, and I cannot get an unlock code online. I logged in to the "MyGarmin" web site and got nowhere. Of course, there is no phone support with which to contact a real person until Monday. At this point, the CN 2008 program is useless to me. Is there something else I need to do in order that this "upgrade" be made to function? In the meantime, I rolled back to my previous City Navigator (v8) program. Do you not get the unlock code when you pay for the upgrade? Quote Link to comment
Motorcycle_Mama Posted December 9, 2007 Share Posted December 9, 2007 (edited) There should have been a green sticker on the back of the DVD case with the number on it. Where did you purchase it from? Edited December 9, 2007 by Motorcycle_Mama Quote Link to comment
xxgg Posted December 9, 2007 Share Posted December 9, 2007 I am not sure but doesn't upgrade mean you should have your previous version isntalled? than you install this upgrade on it? Since it is only a map update, I don't see why it would need a unlock code? It should still be working with your previous unlock code. Think of it as having a Windows XP installed with cdkey. And this upgrade is like Service Pack for XP.... which requires Windows XP for it to be installed. Doesn't that sound right? Quote Link to comment
Motorcycle_Mama Posted December 9, 2007 Share Posted December 9, 2007 No, it requires an unlock code so that you don't just give the update disk that you purchased to someone else for them to use. Here's what mine looks like. There are different codes for the update than there were for the original unlock. Quote Link to comment
+hogrod Posted December 9, 2007 Share Posted December 9, 2007 Sounds to me like the OP got the upgrade disk from garmin. They send these out free of charge, then you need to log into your my garmin account and purchase an unlock for the new mapset($75). Quote Link to comment
Overland1 Posted December 10, 2007 Author Share Posted December 10, 2007 (edited) Sounds to me like the OP got the upgrade disk from garmin. They send these out free of charge, then you need to log into your my garmin account and purchase an unlock for the new mapset($75). The disk came directly from Garmin ("G International" on the package.... made me want to call them and say, "whattup, G?", but that's another story ), and I just found the place on their web site (MyGarmin) where I can purchase the unlock code. I must have been missing something there on my first attempt....... one odd thing happened when first installing the update - a Windows Installer error appeared (not sure what that was all about, so I re-booted the computer and tried again, and it worked OK. Maybe that had something to do with the original problem, or maybe I did miss something on the MyGarmin web site. Thanks to all for the assist here; as always this forum is the best! Edited December 10, 2007 by Overland1 Quote Link to comment
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