+JollyJax Posted November 26, 2007 Share Posted November 26, 2007 Over the last 3 months my shiny Garmin Venture Cx has been feeling poorly and refusing to stay on longer than it wanted to. Most days I could persuade it after three or four attempts to let me navigate for an hour or two- but that was it.... Eventually, after borrowing a Legend from a friend (thanks Mongoose), I plucked up the courage and corresponded with the Techies at Garmin ... My past experiences of doing this had been grim and those that know me and have chatted about it, will know that they dont like me there ... however, things were about to change .... for the better. After an initial problem over the warranty .... (thanks to GlobalPositioningsystems - Illinios) - all was ready and the guys at Garmin sent me a returns number and the promise that the unit would be away for 7 to 10 working days .... The unit was dispatched from my local post office last Wednesday with Special Delivery, so I knew it would be there the next day for sure ... and allowing for problems all would be well and returned to me by the 5th or 6th of December .... A BRAND SPANKING NEW UNIT ARRIVED THIS AFTERNOON .... Just 3 days turn around and no charge at all... great performance!!!! Thanks Garmin - you have restored my faith in human nature and given me a smashing early Xmas present Quote Link to comment
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