+RubberToes Posted October 9, 2007 Share Posted October 9, 2007 Each time the software for the new maps gets turned on, all of the e-mail I receive from the site is formatted strangely. All of the returns are missing and the text and links are all slammed together. Also, I seem to get most everything twice. The "This is an automated message from Geocaching You are receiving this email because you have bookmarked this listing. Visit the web site to change your bookmark list settings" message arrives only once ... However, the remainder, including the log entry and the links to the cache, bookmarks, and profiles all comes twice, and all in one paragraph. Thank for looking into this. Link to comment
+Cardinal Red Posted October 9, 2007 Share Posted October 9, 2007 Can't say that I realized any link between this problem and beta testing of new maps. I am not getting everything twice. But I certainly do see periods of strangely formatted email with returns missing and text and links all slammed together. Link to comment
OpinioNate Posted October 9, 2007 Share Posted October 9, 2007 Hey RubberToes, thanks for letting us know. Would you mind forwarding some of these emails to contact@geocaching.com please? It will help us figure out what's going on. Thanks! Link to comment
+9Key Posted October 9, 2007 Share Posted October 9, 2007 I'm experiencing the same issue. The text just runs all together without any line breaks. Link to comment
OpinioNate Posted October 10, 2007 Share Posted October 10, 2007 Thanks for forwarding those emails, RubberToes. I'll document this and see what happened. Link to comment
+RubberToes Posted October 10, 2007 Author Share Posted October 10, 2007 Thanks for forwarding those emails, RubberToes. I'll document this and see what happened. Excellent, hope it helps. I sent you all I had last night, but I'm beginning to collect more if you need them. Link to comment
+Miragee Posted October 10, 2007 Share Posted October 10, 2007 Yup . . . I'm collecting some with the odd formatting also . . . Link to comment
+DavidMac Posted October 10, 2007 Share Posted October 10, 2007 I receive text emails, and haven't had any problems yet. Does this only seem to affect the HTML version? Link to comment
+Miragee Posted October 10, 2007 Share Posted October 10, 2007 This is what the most recent message looked like: This is an automated message from Geocaching For GC16JWZ: Hallowed Ground - A Disused Graveyard (Traditional Cache) Location: California, United States 24.3mi W (39.1km W) Marko Ramius published Hallowed Ground - A Disused Graveyard (Traditional Cache) at 10/10/2007 Log Date: 10/10/2007 Published Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...fb-9963a0bd878c Visit Traditional Cache Hallowed Ground - A Disused Graveyard http://www.geocaching.com/seek/cache_detai...11-790e325d0926 Profile for Marko Ramius: http://www.geocaching.com/profile/?guid=ba...c9-7b03b070dca5 Notification: New Traditional Caches http://www.geocaching.com/notify/edit.aspx?NID=11688 Normally there are actual paragraphs between the information and the links. Link to comment
+Miragee Posted October 11, 2007 Share Posted October 11, 2007 The emails are still coming in all crowded together this morning . . . Here is what one looked like: This is an automated message from Geocaching For GCH1M1: Fishing Buddies (Archived) (Traditional Cache) Location: California, United States 21mi NE (33.8km NE) "Flintstones" archived Fishing Buddies (Archived) (Traditional Cache) at 10/10/2007 Log Date: 10/10/2007 This cache has finaly gone MIA. Please archive. Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...48-9a31f2ea689c Visit Traditional Cache Fishing Buddies http://www.geocaching.com/seek/cache_detai...8f-105ccb780163 Profile for "Flintstones": http://www.geocaching.com/profile/?guid=3b...51-273188503c60 Notification: Archived http://www.geocaching.com/notify/edit.aspx?NID=63662 Link to comment
+Pharmadude Posted October 12, 2007 Share Posted October 12, 2007 Same problem here for several days now: You are receiving this email because this listing is on your watch list. Visit the web site to change your watchlist settings. Location: Washington, United States W42.COM found Depot Drop (Traditional Cache) at 10/4/2007 Log Date: 10/4/2007 Quick find on suprise visit. Log a little bit wet needs new bag. Thanks Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...6a-22e725c689d1 Visit Traditional Cache Depot Drop http://www.geocaching.com/seek/cache_detai...fa-b01d9678998a Profile for W42.COM: http://www.geocaching.com/profile/?guid=2b...fb-3af46d69039f Remove from watchlist: http://www.geocaching.com/my/watchlist.asp...&ACTION=REM Is the problem being addressed? Link to comment
+Miragee Posted October 12, 2007 Share Posted October 12, 2007 This morning, the emails are looking a bit better, but they still aren't back to normal. The links used to be separated on their own lines. You are receiving this email because you are the owner of this listing. Location: California, United States habu! found Tippecanoe and Tyler Too (Traditional Cache) at 10/11/2007 Log Date: 10/11/2007 I came down to visit with SKILLET but I keep stoping to grab another smiley. The way I look at it; A cache a day keeps LLOT and Jack at bay [)][)][)] Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...7d-6ed91bc80c08 Visit Tippecanoe and Tyler Too http://www.geocaching.com/seek/cache_detai...00-1d9b7005e5b0 Profile for habu!: http://www.geocaching.com/profile/?guid=9b...49-1f95387e8b2a Link to comment
+trainlove Posted October 15, 2007 Share Posted October 15, 2007 Something about this problem affects other emails from geocaching.com. If I reply to an email from a geocacher, his original message loses all line feeds. I mean, his original message seems fine in my email client but looks are deceiving since the carriage returns/line feeds are not actually there as is plainly evident when replying or forwarding the original message. Sounds like an incompatability between UNIX and Microsoft but I know that's not it. Link to comment
MedTexPlacer Posted October 16, 2007 Share Posted October 16, 2007 I am not receiving any email to my yahoo account. When people find my caches I no longer receive a notification. I also sent 2 messages to myself and didn't get them. Link to comment
+Cardinal Red Posted October 16, 2007 Share Posted October 16, 2007 I had someone DNF my newest cache hide and I did not receive the email. Fortunatly the next person to DNF it sent me a private email. Does a responsible cache owner now have to regularly check all their cache pages? Forget adding a whole lot of new features if it means breaking the most important old ones. Link to comment
+trainlove Posted October 16, 2007 Share Posted October 16, 2007 If a cache owner HAS to check his caches regularly then it would be nice for Geocaches (Mine) to show not just the Date of the last Found Log, but the last Log (Of Any Kind). More useful for people with hundreds of caches planted, but nice for all others also so one does not have to click on each of ones caches and page down to the most recent log... Oh, and it's a good thing for a cache owner to keep his [Log] emails, if he gets them, since if a finder deletes his log you can still link to it. Otherwise it's lost in limbo unless you remember the 50 digit long GUID code URL. P.S. You will not get an email stating that a cache finder deleted his log. I wonder why. But you will get an email if a cache placer deletes one of your logs. Link to comment
+Cardinal Red Posted October 16, 2007 Share Posted October 16, 2007 If a cache owner HAS to check his caches regularly then it would be nice for Geocaches (Mine) to show not just the Date of the last Found Log, but the last Log (Of Any Kind). That would work for me! And now that I've been burned once that link would go to the top of my Favorites list. P.S. You will not get an email stating that a cache finder deleted his log. I wonder why.But you will get an email if a cache placer deletes one of your logs. The first instance does not affect YOUR find count, and it's not your log (you didn't write it). The second instance does affect your count, and it is your log because you wrote it. Best reasons I can think of. Link to comment
+trainlove Posted October 16, 2007 Share Posted October 16, 2007 The first instance does not affect YOUR find count, and it's not your log (you didn't write it). The second instance does affect your count, and it is your log because you wrote it. Best reasons I can think of. Sure the first count does not effect my stats. But it effects the Logged visits and cache stats, those little numbers next to those cute little icons. These should never decrease without notification. I only know of a log someone posted on one of my caches and a month later he deleted it since I talked with the person in question. Long ago I had deleted the original posting emails, my goof, but no more. Link to comment
+Barjon Posted October 18, 2007 Share Posted October 18, 2007 FYI I mailed GC about this, october 15th I got a ticket (already closed) and this answer: Hello, Thank you for writing us. At this time, this feature does have some bugs and we are aware of them. Our development team is looking into it. In the meantime, you may wish to consult our forums. http://forums.Groundspeak.com/GC/index.php?showforum=8 Eric Groundspeak, Inc. I sincerely hope they are looking into this flaw, my watchlist logfiles are nearly unreadable. Barjon. Link to comment
+Miragee Posted October 19, 2007 Share Posted October 19, 2007 I just got another Bookmark notification this morning and the bad formatting is still present: This is an automated message from Geocaching You are receiving this email because you have bookmarked this listing. Visit the web site to change your bookmark list settings. Location: California, United States asaxist found Tufa Towers (Earthcache) at 10/18/2007 Log Date: 10/18/2007 Found again after being here some 30 yrs ago. This place is really incredible, is'nt it? Thanks for bringing me back, it 's worth the $3 and the long drive. Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...f2-b6a7696d0b94 Visit Earthcache Tufa Towers http://www.geocaching.com/seek/cache_detai...7a-0462873370f1 Profile for asaxist: http://www.geocaching.com/profile/?guid=79...27-395247241c71 Bookmark List "Memorable Caches": http://www.geocaching.com/bookmarks/view.a...9c-adeccab66943 I guess what I don't understand is why there is a space -- a big space -- between This is an automated message from Geocaching and the rest of the message, but no spaces between the other lines where there were spaces before . . . It must be very complicated since it is taking this long to fix . . . However, I am thankful to be receiving all the notifications, even if they are difficult to comprehend . . . Link to comment
+Army_SGM Posted October 20, 2007 Share Posted October 20, 2007 Problem with format continues. IS anyone working on this, and if so, what is the current status of correcting this problem. Link to comment
+TMAACA Posted October 22, 2007 Share Posted October 22, 2007 I have not seen the formatting issue but have noticed with some consistently that when I try the link that should take me directly to the cache page in a Watchlist or Bookmark email link, I get the Server busy error that is similar to the one I get when the site is busy. I would chalk it up to the site being busy except that I can click on any other link in the email and it takes me to the site fine. Link to comment
+Crew of Misfits Posted October 22, 2007 Share Posted October 22, 2007 There still is a format issue. At least for me. But at this point they probably have bigger problems to deal with. They need more servers or something. It's very slow often. Link to comment
+wigoweb Posted October 23, 2007 Share Posted October 23, 2007 Email formatting is a puzzlement for sure. I just checked my profile. I still have the box checked that says to send emails in html format. Does this mean the emails that I send to other cachers through gc.com or emails that gc.com sends to me? I use Entourage for receiving most of my email on my mac. Until this recent round of updates by gc.com, all worked fine. Now, I receive a message that seems devoid of line breaks. The message appears in a very small, generic font. I have difficulty determining which link is for the log, the cache and the profile of the gc.com person who sent the cache announcement to me. When I do click, since everything is so small and close together, I often get the wrong link anyway. I will soon have the reviewer's profile memorized. However, if I use Horde as my email client, or check my mail with my gmail account, the message has line breaks, the font is larger and more legible, and I have no difficulty with the email at all. The problem must be in some command or special character that was in the header of the sent email prior to the updates that is no longer there. I hope this gets repaired. As of today, it is still broken for Entourage on my mac. I am running OS 10.4 on an Intel based MacBook Pro. My Entourage is version 10.0 Link to comment
+Pharmadude Posted November 25, 2007 Share Posted November 25, 2007 I'm bumping this to the top, because I've seen no improvement since the topic was started almost 7 weeks ago, or since the last post a month ago. Can Groundspeak at least provide a status and prognosis? Link to comment
+paleolith Posted November 26, 2007 Share Posted November 26, 2007 The email malformatting continues to be a major annoyance for me. At least in my case, it's also causing extra load on the gc.com servers. The reason is that I often don't even try to read the email notifications, just locate the cache page link and click it. Edward Link to comment
+Miragee Posted December 9, 2007 Share Posted December 9, 2007 Just a little bump to this thread since the email formatting is still bad . . . Any news on this? Link to comment
+Team Cotati Posted December 9, 2007 Share Posted December 9, 2007 Just a little bump to this thread since the email formatting is still bad . . . Any news on this? You forgot to say that you are thankful. Link to comment
OpinioNate Posted December 10, 2007 Share Posted December 10, 2007 I'm sorry everyone, this bug was closed without my knowledge (reason: not reproducable). Apparently the email formatting was checked and found to not have any issues. They are HTML emails so for those of you with "test format" checked in your profile you should switch to "HTML format". If that still doesn't work I'll need for you to post which email program you're using so I can investigate further. Thanks. Link to comment
+trainlove Posted December 10, 2007 Share Posted December 10, 2007 I'm sorry everyone, this bug was closed without my knowledge (reason: not reproducable). Apparently the email formatting was checked and found to not have any issues. They are HTML emails so for those of you with "test format" checked in your profile you should switch to "HTML format". If that still doesn't work I'll need for you to post which email program you're using so I can investigate further. Thanks. Maybe the list of all bugs that are closed out should be checked to see that they didn't mysteriously/accidently get closed out without actually getting fixed. Link to comment
+StarBrand Posted December 10, 2007 Share Posted December 10, 2007 I'm sorry everyone, this bug was closed without my knowledge (reason: not reproducable). Apparently the email formatting was checked and found to not have any issues. They are HTML emails so for those of you with "test text format" checked in your profile you should switch to "HTML format". If that still doesn't work I'll need for you to post which email program you're using so I can investigate further. Thanks. Fixed for you..... (small format issue) Link to comment
OpinioNate Posted December 10, 2007 Share Posted December 10, 2007 I'm sorry everyone, this bug was closed without my knowledge (reason: not reproducable). Apparently the email formatting was checked and found to not have any issues. They are HTML emails so for those of you with "test text format" checked in your profile you should switch to "HTML format". If that still doesn't work I'll need for you to post which email program you're using so I can investigate further. Thanks. Fixed for you..... (small format issue) Ah yes, thanks for that. Link to comment
+ODragon Posted December 10, 2007 Share Posted December 10, 2007 I have it set for html. It comes through gmail working perfectly. When it gets to Eudora, it stops having line breaks. Link to comment
+WRASTRO Posted December 11, 2007 Share Posted December 11, 2007 I have it set for html. It comes through gmail working perfectly. When it gets to Eudora, it stops having line breaks. I do software support for several programs and have pretty much always found that if it works in one program but not in another then you need to be figuring out what is different in the program that isn't working. I receive my geocaching email at work in Outlook and they are forwarded from my account with my ISP. I see the line breaks in both account with no problems. If Gmail works and Eudora doesn't it sure seems like the problem is with Eudora. The sender of an email can't control the settings for every email package people are using. I would be looking at the settings at the receiving end to figure out the problem. Flame retardent suit is now on. Link to comment
+Miragee Posted December 11, 2007 Share Posted December 11, 2007 The emails used to be formatted correctly in Eudora. Then they started being all crowded together. I have Eudora set for HTML and get other HTML mail just fine, including images. Something changed with the GC.com mail back in October when the site went through the big changes. It is true the messages are formatted correctly in gmail . . . so it is weird that they are not formatted correctly in Eudora . . . as they used to be . . . Link to comment
+Pharmadude Posted December 11, 2007 Share Posted December 11, 2007 The emails used to be formatted correctly in Eudora. Then they started being all crowded together. I have Eudora set for HTML and get other HTML mail just fine, including images. Something changed with the GC.com mail back in October when the site went through the big changes. It is true the messages are formatted correctly in gmail . . . so it is weird that they are not formatted correctly in Eudora . . . as they used to be . . . As Miragee states, same for me. Link to comment
+Miragee Posted December 11, 2007 Share Posted December 11, 2007 Here is what a message looks like in Eudora: This is an automated message from Geocaching You are receiving this email because you have bookmarked this listing. Visit the web site to change your bookmark list settings. Location: Arizona, United States Exstreme_Rat_Psychosis found Cache Across America - Arizona (Traditional Cache) at 12/10/2007 Log Date: 12/10/2007 Found this one with Princess Lisa. Was a bit confusing figuring out the correct way to go with all the barbed wire around. Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...7d-72e04dc867b4 Visit Traditional Cache Cache Across America - Arizona http://www.geocaching.com/seek/cache_detai...6a-5d889e9e0311 Profile for Exstreme_Rat_Psychosis: http://www.geocaching.com/profile/?guid=c2...6c-af1df0e88116 Bookmark List "New Mexico Challenge - What's left for me?": http://www.geocaching.com/bookmarks/view.a...e0-01b955bb2987 Location: Arizona, United States Exstreme_Rat_Psychosis found Cache Across America - Arizona (Traditional Cache) at 12/10/2007 Log Date: 12/10/2007 Found this one with Princess Lisa. Was a bit confusing figuring out the correct way to go with all the barbed wire around. Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...7d-72e04dc867b4 Visit Traditional Cache Cache Across America - Arizona http://www.geocaching.com/seek/cache_detai...6a-5d889e9e0311 Profile for Exstreme_Rat_Psychosis: http://www.geocaching.com/profile/?guid=c2...6c-af1df0e88116 Here is the same message in gmail: This is an automated message from Geocaching You are receiving this email because you have bookmarked this listing. Visit the web site to change your bookmark list settings. Location: Arizona, United States Exstreme_Rat_Psychosis found Cache Across America - Arizona (Traditional Cache) at 12/10/2007 Log Date: 12/10/2007 Found this one with Princess Lisa. Was a bit confusing figuring out the correct way to go with all the barbed wire around. Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...7d-72e04dc867b4 Visit Traditional Cache Cache Across America - Arizona http://www.geocaching.com/seek/cache_detai...6a-5d889e9e0311 Profile for Exstreme_Rat_Psychosis: http://www.geocaching.com/profile/?guid=c2...6c-af1df0e88116 I don't know why there is a difference, but prior to October, there wasn't a difference, except for one brief period earlier in the summer . . . That previous glitch was remedied, at least until October . . . Link to comment
+Crew of Misfits Posted December 11, 2007 Share Posted December 11, 2007 (edited) Put me down as another Gmail / Eudora user that's still appears to be having issues. Honestly, I have pretty much stopped using Eudora now in lieu of Gmail's web client. The format still looks fine in Gmail. If I get a wild hair up my butt, maybe I'll change the email address to something other than Gmail to see if it makes a difference. I wouldn't think so. EDIT: So I switched the email to my Verizon account and got the same result. It's what I expected actually. Web mail for Verizon, which happens to be supported by Yahoo, seems to look fine. Is anyone having an issue with another mail client aside from Eudora? Edited December 11, 2007 by Crew of Misfits Link to comment
+ODragon Posted December 11, 2007 Share Posted December 11, 2007 If Gmail works and Eudora doesn't it sure seems like the problem is with Eudora. The sender of an email can't control the settings for every email package people are using. I would be looking at the settings at the receiving end to figure out the problem. Flame retardent suit is now on. Not so helpful since if we all knew what to turn on, we would. Plus as you can see from the other posts, it is not a matter of one person making a change that messed it up for them but of GS changing something that Eudora can't read/isn't reading right/etc. To be helpful I'll try this... What kind of line break was used in the old e-mails vs the new ones? Maybe the new line break is something not understood by eudora which is why we're seeing a difference. Link to comment
OpinioNate Posted December 11, 2007 Share Posted December 11, 2007 So Eudora is the culprit. Well this is not something that is likely to be fixed prior to Version 2 being released so if it isn't too much trouble I would suggest switching to gmail or some other freebie. Hate to make you guys switch, but with a bug this isolated it's difficult to devote scant resources to fixing it. Sorry to those of you using Eudora, I know you can get attached to your email. Link to comment
+Miragee Posted December 11, 2007 Share Posted December 11, 2007 So Eudora is the culprit. Well this is not something that is likely to be fixed prior to Version 2 being released so if it isn't too much trouble I would suggest switching to gmail or some other freebie. Hate to make you guys switch, but with a bug this isolated it's difficult to devote scant resources to fixing it. Sorry to those of you using Eudora, I know you can get attached to your email. The thing is . . . something on Groundspeak's side changed because I did not change versions of Eudora, an email client I have used for 12 years. Because I have such a slow dialup connection, I prefer getting my email into Eudora so I can read it even if I am not logged on . . . like if I am waiting for a phone call. I'll live with it . . . but it sure would be interesting to know what happen on your end. This little glitch occurred briefly during the summer, then it got fixed. It started in October when all the changes to the site were implemented. Seems like it wouldn't be too difficult to figure out what sort of code was used for the line breaks prior to the site changes vs. those used after all those changes . . . Link to comment
+Gary & Jane Posted December 11, 2007 Share Posted December 11, 2007 (edited) It's not just Eudora as I also get compressed emails on my iPaq 2210 PDA. I've looked back at some old watchlist emails and the problems started when the emails were sent using just a single LF character to terminate a line. Prior to that CR LF was used. I downloaded the Windows version of Eudora 7.1.0.9 to try it out and also found that the emails were compressed. However if you install this plugin from here any new watchlists you receive will be nicely formatted . Gary Edited December 11, 2007 by Gary & Jane Link to comment
+Crew of Misfits Posted December 11, 2007 Share Posted December 11, 2007 (edited) However if you install this plugin from here any new watchlists you receive will be nicely formatted . Pure genius! This did the trick for me. While I agree this should have probably been fixed on the back end, at least it's working now with the plugin. Thanks Gary! Edited December 11, 2007 by Crew of Misfits Link to comment
+Miragee Posted December 11, 2007 Share Posted December 11, 2007 (edited) . . . However if you install this plugin from here any new watchlists you receive will be nicely formatted . Gary Cool beans . . . That works perfectly. I did the install, restarted Eudora and a Bookmark email came in immediately, perfectly formatted. Thanks, Gary! - - - - - - - - - - - - - - - - - - - - - - On Edit: Uh Oh . . . the link to the cache is all goofy. The email is formatted with the line breaks, but this is what the links look like now: Caffine fixxed Commuter \ #5 Public Transit serieshttp://www.geocaching.com/seek/cache_detai...spxÝZYMÎLÍÙLÎ ËLYŒŒKMÙ ËNM˜˜KML L YMØXÀa5 The link to the Reviewer's log is correct and I can click on it, but the link to the cache is all mixed up like that. A second one that came in tonight had the same problem. http://www.geocaching.com/seek/cache_detai...pxÝZYLÌMÌØÙ XYÎKMÌ N™b-9d6275c9ad54 Now, why would that be ?????? Edited December 12, 2007 by Miragee Link to comment
+Gary & Jane Posted December 12, 2007 Share Posted December 12, 2007 (edited) On Edit: Uh Oh . . . the link to the cache is all goofy. Sorry the plugin didn't help you out . The odd thing is that it works fine for me! I had been playing around with the plugin settings and currently have them all switched off which might explain the difference. You could also try this and see if helps. Gary Edited December 12, 2007 by Gary & Jane Link to comment
+Crew of Misfits Posted December 13, 2007 Share Posted December 13, 2007 (edited) On Edit: Uh Oh . . . the link to the cache is all goofy. The email is formatted with the line breaks, but this is what the links look like now:Caffine fixxed Commuter \ #5 Public Transit serieshttp://www.geocaching.com/seek/cache_detai...spxÝZYMÎLÍÙLÎ ËLYŒŒKMÙ ËNM˜˜KML L YMØXÀa5 Guess I spoke prematurely as well. The link is screwed up for me too. I didn't make any changes to the settings when I installed the plugin. Bummer. EDIT: Ok, so Gary is right. Go to Special | Message Plugin Settings. Select the UTF8 plugin and then click on settings. Make sure everything is unchecked. After I did that, it seemed to be fine. Don't forget to exit and reopen the application after making the change. Thanks again Gary. Edited December 13, 2007 by Crew of Misfits Link to comment
+paleolith Posted December 13, 2007 Share Posted December 13, 2007 Well, UTF8ISO doesn't do a darned thing for me. Not with any combination of options. (Win/Eudora 6.1.2. Never wanted to give Qualcomm any more money to support the brick wall that they called support.) OpinioNate said I should change from text to HTML. Why the heck should I be forced to use HTML email for messages that are just text? In any case, I was using the HTML option -- I think I changed from text to HTML in the hope of getting better formatting, but it didn't help. I have just now changed back to text and will see what that does. Look, people: if there's only an LF, not a CRLF, at the ends of lines, then it's broken. Period, end of topic. RFC2822 is abundantly clear on this point: lines end with CRLF. That's no matter what your platform of choice is. Most IMAP servers refuse to accept messages with "bare newlines" (that is, LF without CR). POP clients and SMTP software generally treat bare newlines as grandfathered to avoid isolating all the broken email software out there, but that doesn't make the offenders correct. Not only that, but the headers are fouled up. Technically I think header names are not case sensitive. But what mailer creates headers named x-mailer, mime-version, date, subject, content-type (all with a lower case leading letter instead of the traditional upper case)? Even if technically correct, this shows a major lack of attention to detail. Someone said that the HTML emails look OK in Outlook. I don't doubt it. When something that claims to be HTML displays as intended in Microsoft software and not somewhere else, I generally draw the conclusion that something is wrong with the HTML (like it isn't really HTML). Internet Exploder violates more of the HTML standards than all the other browsers put together. Eudora certainly has its share of broken stuff, but in this case it appears to be gc.com that's broken. Edward Link to comment
+Miragee Posted December 13, 2007 Share Posted December 13, 2007 Well . . . before making changes to the Plug-In, some of the messages have come in with the links looking better. This is how one that came in this morning looked. Only the last link was screwed up. I could click the link to the new cache page. Marko Ramius published Mi Chiquita (Traditional Cache) at 12/12/2007 Log Date: 12/12/2007 Published Visit this log entry at the below address: http://www.geocaching.com/seek/log.aspx?LU...89-1d80bca3e0d8 Visit Traditional Cache Mi Chiquita http://www.geocaching.com/seek/cache_detai...d2-b779c15779a0 Profile for Marko Ramius: http://www.geocaching.com/profile/ÝZYX˜L Ž ËXN MKMÎ ËNMXÀ9-7b03b070dca5 Link to comment
+paleolith Posted December 13, 2007 Share Posted December 13, 2007 OK, what I'm finding is that the plug-in does not work as advertised for previously received messages. However, it seems to be working for new messages, at least for plain text. Caveats: for already-received messages, I mostly had HTML to try it on. I only had a couple of badly formatted plain text messages, and they were from mid-October, when the problem began. So for recent messages, the combinations I tried were: HTML, already received: plug-in did not work. Plain text, newly received with plug-in active: properly formatted. I have NOT tried: Newly received HTML with plug-in active. Newly received plain text with plugin NOT active. Plain text already received. Others will have to do the remaining experiments if needed, since I'm now a happy camper. However, the fact remains that email with bare newlines is broken. Edward Link to comment
+Backwards Charlie from Austin Posted December 14, 2007 Share Posted December 14, 2007 I'm sorry everyone, this bug was closed without my knowledge (reason: not reproducable). Apparently the email formatting was checked and found to not have any issues. They are HTML emails so for those of you with "test format" checked in your profile you should switch to "HTML format". If that still doesn't work I'll need for you to post which email program you're using so I can investigate further. Thanks. OpinoNate, When I go to my ISP's web mail server and open mail from Groundspeak.com it is formated correctly. But when I download the same mail to my email program (Eudora v7) and open them, the ones from Groundspeak.com lose all formatting as mentioned by others. Maybe that gives you some clue as to the problem. Link to comment
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