SYRINX2112 Posted June 25, 2007 Share Posted June 25, 2007 (edited) Fellow Groundpounders, This is just a piece of friendly advice... As an avid geocacher, ATV'er, and snowmobiler, I purchased a Magellan eXplorist 600 in November 2005. Just a few days ago, the unit stopped powering on. Period. It didn't matter whether it was plugged in or not, old battery/new battery, SD card in or not...the unit would not power on. After 30 minutes on hold with tech support, I finally reached someone with a very thick Indian accent named 'Jill.' After describing my problem, I was informed that since I did not purchase the extended warranty (for an extra $60), I would need to send the unit back to Magellan for repair at the small fee of $179.79! Keeping my cool, I asked to speak with a person in a managerial position for more information. After another 15 minutes on hold, I was finally connected to yet another person of Indian descent with slightly less of an accent named 'Bill.' Bill informed me that there were no alternatives to my situation other than upgrading to the eXplorist XL for only $269.00 more. For the record, I spent $364.99 on the GPS, and am now expected to spend another $179.99 to repair a product that is only a year and a half old. Oh, and this unit has never been dropped, banged around, wet, scratched, or attacked by a wildebeast. Maybe its just my own ignorance, but one would think that a GPS unit, with its inherent importance as a geolocation device, would be RELIABLE. I now have a very expensive paperweight. Does anyone have any home-remedies for this one? Thanks, Joe P.S. I just bought a Garmin GPSMAP 60CX about 5 minutes ago online. NO MORE MAGELLAN ANYTHING FOR ME!!!!! Edited June 25, 2007 by SYRINX2112 Quote Link to comment
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.