Jump to content
Sign in to follow this  
Followers 1
team.discovery.channel

Magellan Mapsend Install Error

Recommended Posts

Tried to install magellan mapsend topo software on new PC running windows vista. Get an error at 80% complete "can't install drivers error -2" Installed fine on old PC running windows XP. Suspect Vista problem. No help on Magellan site. Any help would be greatly appreciated.

Edited by team.discovery.channel

Share this post


Link to post

found this on another forum

 

Help,

>

> my old computer fried on me the other day so I went out and got a new one.

> It came w/ Vista Home Premium (sp?). I am tying to install some software

> for

> my GPS. The software is "Mapsend Topo 3D USA" vs. 1.00 which I purchased

> about a yr ago.

>

> It's a 3 cd set. I put in the first cd and it goes through the normal

> installation procedures. It gets up to about 8% installed when the

> message:

> "Can't install drivers Error code -2." pops up and I can't go any

> further.

>

> Does anyone have any idea what this is and how to resolve it???? I've

> called all kinds of tech support w/o a solution.

>

> Also, I have an HP Ipaq PDA that has Windows Mobile 2003, 2nd ed. I can't

> install the old activesync because Vista has a newer vs of it

> preinstalled.

> But the newer vs won't recognize me PDA. Suggestions?

>

> Thanks for your help.

>

 

The supplied drivers are not Vista compatible.

Contact the maker of your GPS and ask them if they have, or will have, an

update to the software that will install and run on Vista. Contact your PDA

maker as well with the same questions.

Share this post


Link to post

Here is the response I got from Magellan

 

Thank you for contacting Magellan. This email is in response to your query

about the MapSend Topo Canada.

 

Our Sincere apologies for the delay in responding your email.

 

We understand your mail that you get an error message while using Windows

vista.

 

In this case I would like to say you that All Magellan units are only

compatible with Windows 2000 and Windows XP.Currently we dont have any

drivers for Windows Vista.Once there is an update it will be posted in

our website.

 

I am confident that the above information would help you in resolving the

issue. If you have further queries, please get back to us.

 

You can also contact our Technical Support at 1-800-707-9971 for further

assistance.

 

Not too helpful. ;)

Share this post


Link to post

I think I have solved my problem. As someone else in another post suggested I installed the Map Send Topo software in XP compatibility mode. For those like me ;) not so fluent in computerese here is what I did

  1. Insert topo installation disk into drive (When the autorun prompt pops up hit cancel to stop the autorun)
  2. Click on COMPUTER (Windows Vista)
  3. Highlight disk drive with topo installation CD
  4. Right click and select OPEN
  5. Highlight SETUP (the application) If you can't see which file is the application switch your view to details
  6. Right click and select PROPERTIES
  7. Select COMPATIBILITY tab
  8. Check box next to RUN IN COMPATIBILITY MODE (WINDOWS XP SERVICE PACK 2)
  9. Hit OKAY until you are back reading the files on the topo installation CD
  10. Double click on SETUP (the application) to begin the installation

Hope this helps. At least until Magellan comes up with something. Good Luck.

Share this post


Link to post

I think I have solved my problem. As someone else in another post suggested I installed the Map Send Topo software in XP compatibility mode. For those like me :rolleyes: not so fluent in computerese here is what I did

  1. Insert topo installation disk into drive (When the autorun prompt pops up hit cancel to stop the autorun)
  2. Click on COMPUTER (Windows Vista)
  3. Highlight disk drive with topo installation CD
  4. Right click and select OPEN
  5. Highlight SETUP (the application) If you can't see which file is the application switch your view to details
  6. Right click and select PROPERTIES
  7. Select COMPATIBILITY tab
  8. Check box next to RUN IN COMPATIBILITY MODE (WINDOWS XP SERVICE PACK 2)
  9. Hit OKAY until you are back reading the files on the topo installation CD
  10. Double click on SETUP (the application) to begin the installation

Hope this helps. At least until Magellan comes up with something. Good Luck.

 

 

Thanks, it worked for me today. :)

Share this post


Link to post

I have the same problem. I tried your solution now I get to 80% and it says can't install drivers error -15

Share this post


Link to post

I have the same problem. I tried your solution now I get to 80% and it says can't install drivers error -15

 

Well I got it to install by using the steps above plus checking off admin. box.

Its installed now but will not open.

 

I wish I had bought a garmin. This is depressing. $300.00 gps and $100.00 software and cant use it. This is BS

Share this post


Link to post

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  
Followers 1

×
×
  • Create New...