+ScoutingWV Posted April 5, 2007 Share Posted April 5, 2007 Well, the server issues haven't stopped my GPS from working or made any caches disappear. Guess I could just keep finding until I can go logging. Golly - how bad is that? Thanks for the work Jeremy (and all the Lackeys, too). Link to comment
Cydriver Posted April 6, 2007 Share Posted April 6, 2007 Well, I had no access whatsoever last night. This time it was a Host Not Accessible error, not just Server Busy. Working OK this morning, of course it's 4am. Link to comment
+mtn-man Posted April 6, 2007 Author Share Posted April 6, 2007 It seems a little better on the review side this morning too. Maybe the new server that Jeremy talked about a couple of days ago is in? (crosses fingers). Link to comment
+Rockin Roddy Posted April 6, 2007 Share Posted April 6, 2007 I just read through most of this and can't believe all the whining going on here!! Some of those whining don't even pay?? THANKS for keeping this site alive all...I appreciate you!! Link to comment
+CO Admin Posted April 6, 2007 Share Posted April 6, 2007 It seems a little better on the review side this morning too. Maybe the new server that Jeremy talked about a couple of days ago is in? (crosses fingers). Its more likely the new improved Hamster food they started using. "Speedy hamster flakes, Now with Dexedrine"! Link to comment
+Rockin Roddy Posted April 6, 2007 Share Posted April 6, 2007 Maybe if you add a few more hampsters??? Link to comment
+mtn-man Posted April 6, 2007 Author Share Posted April 6, 2007 It seems a little better on the review side this morning too. Maybe the new server that Jeremy talked about a couple of days ago is in? (crosses fingers). Its more likely the new improved Hamster food they started using. "Speedy hamster flakes, Now with Dexedrine"! As they say... "Up the dosage!" Link to comment
+The Leprechauns Posted April 6, 2007 Share Posted April 6, 2007 The hamster factory is working 24/7 to turn out more hamsters. I've got Barry White music blaring on the stereo... not just to set the mood on the production floor, but also to drown out all the squeaking. This emergency has completely depleted my supply of signature items. Yet I am happy to make the sacrifice. Link to comment
BRTango Posted April 6, 2007 Share Posted April 6, 2007 The hamster factory is working 24/7 to turn out more hamsters. I've got Barry White music blaring on the stereo... not just to set the mood on the production floor, but also to drown out all the squeaking. This emergency has completely depleted my supply of signature items. Yet I am happy to make the sacrifice. The visual of this is rather quite disturbing!!! But hey... whatever it takes, right!?! Link to comment
+Rockin Roddy Posted April 6, 2007 Share Posted April 6, 2007 "All hampsters, please report to the wheel...all hampsters"!! Really though, I haven't seen much of a problem in the last few weeks, but I'm not caching much these days either! Working on our upcoming event and life has stepped in to fill my time!! Link to comment
+Blue Power Ranger Posted April 6, 2007 Share Posted April 6, 2007 I too have been noticing the performance issues recently and today I came over and read the thread. I'm happy to see that the issue has been acknowledged and is being worked on. That's all I could ask for. I'll look forward to the improvements. Thanks! Link to comment
+bteam.ca Posted April 8, 2007 Share Posted April 8, 2007 It's nice to see that the powers that be have acknowledged the performance problems and it bothers them plenty as well. In my experience, applications take time to optimize. It's a non-trivial process, especially with a production system that's been built up over the years. Rather than complaining, I offer them my thanks and wish them luck finding optimizations that help solve the problems as quickly as possible. I know we all look forward to reducing the problems to a manageable level and continuing to try to keep them there as geocaching continues to grow in popularity. Are there perhaps any .net optimization specialists who are geocachers and would love a faster site? Perhaps just inviting them to volunteer their expertise would provide some low hanging fruit. Mike Link to comment
+CodeCutter Posted April 8, 2007 Share Posted April 8, 2007 I got my regular two weekly pocket queries delivered right on time Saturday morning, and I logged 16 finds Saturday evening, all with no delays. This morning I requested the "My Finds" query, and a route query for a day trip tomorrow, and received them both within a minute or two of the requests. Whatever you are doing to make things better, it is working. I really appreciate the time and effort going into keeping the site running smoothly. It stinks for you, though. I'm sure you'd rather be out caching! Link to comment
uperdooper Posted April 8, 2007 Share Posted April 8, 2007 The hamster factory is working 24/7 to turn out more hamsters. I've got Barry White music blaring on the stereo... not just to set the mood on the production floor, but also to drown out all the squeaking. This emergency has completely depleted my supply of signature items. Yet I am happy to make the sacrifice. barry white??? i guess that's one way to get them in the mood to make more hamsters. Link to comment
+SgtSue Posted April 8, 2007 Share Posted April 8, 2007 Late Sunday afternoon and the site seems to be runing a near warp speed. Life is good. Thanks for all the work. Link to comment
+RocketMan Posted April 8, 2007 Share Posted April 8, 2007 Late Sunday afternoon and the site seems to be runing a near warp speed. Life is good. Thanks for all the work. Yeah, I have noticed that things are really cranking today. Whatever has been done, it seems to be working well. Thanks a bunch. RM Link to comment
+Shilo Posted April 8, 2007 Share Posted April 8, 2007 I just submitted a new cache and moved about 10 TB/coins around in and out of caches and not one single problem. Now I'm not getting e-mail notifications(started a new thread on this). Could this have something to do with the nice speed and no 'server to busy' errors? Where's the cry babies now...btw? Link to comment
+SeattleSun Posted April 9, 2007 Share Posted April 9, 2007 Chiming in that performance has been nearly hitch-free this weekend. Such a dramatic improvement over last weekend. Link to comment
+MrFRjr Posted April 9, 2007 Share Posted April 9, 2007 Wow,it seems to be blazing. I'm impressed/relieved Link to comment
Donald, Daisy and Kids Posted April 9, 2007 Share Posted April 9, 2007 Thankyou to the theam at Groundspeak for addressing the problems with server overloading. I experienced no problems at any stage this weekend. THANKS! Link to comment
Donald, Daisy and Kids Posted April 9, 2007 Share Posted April 9, 2007 The site is so fast now it is almost smokin.......... Link to comment
+Miragee Posted April 9, 2007 Share Posted April 9, 2007 Whoops . . . I just got this message: Server Error in '/' Application.Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [sqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.] System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream) +742 System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) +45 System.Data.SqlClient.SqlCommand.System.Data.IDbCommand.ExecuteReader(CommandBehavior behavior) +5 System.Data.Common.DbDataAdapter.FillFromCommand(Object data, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) +304 System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior) +77 System.Data.Common.DbDataAdapter.Fill(DataSet dataSet) +38 Groundspeak.Web.SqlData.SqlConnectionManager.FillDataSet(String sql, Database database, Int32 Timeout) +208 Groundspeak.Web.SqlData.SqlWaypointController.GetUserLogTypeListData(Int64 UserID, WptDataSources Datasource) +70 Groundspeak.Web.GPX.WptLogType.GetUserLogTypeList(Int64 UserID, WptDataSources DataSource) +38 Geocaching.UI.my_geocaches.BuildLogFilters(WptDataSources Datasource) +50 Geocaching.UI.my_geocaches.Page_UserLoggedIn(Object sender, EventArgs e) +265 Geocaching.UI.WebformBase.IsLoggedIn() +1088 Geocaching.UI.my_geocaches.Page_Load(Object sender, EventArgs e) +92 System.Web.UI.Control.OnLoad(EventArgs e) +67 System.Web.UI.Control.LoadRecursive() +35 System.Web.UI.Page.ProcessRequestMain() +772 Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300 Link to comment
arush19 Posted April 9, 2007 Share Posted April 9, 2007 It's Monday now and it looks like the server has a case of the "Mundays". Link to comment
+Kacky Posted April 10, 2007 Share Posted April 10, 2007 It's bad for business to keep prices so low that every whiner will have access to the services. It's not like they'll appreciate the good deal you're giving. Link to comment
+dirtisgood Posted April 11, 2007 Share Posted April 11, 2007 Just a thought, but could it be the pocket queries slowing down the system? I hunt in a large area and like to have an up-to-date database of the area's caches. This takes 16 pocket queries to get all of them, because Utah is a big state with a lot of caches. Could these be done with just one query of the state in the future? That would clear up a lot of server time, and probably be a lot simpler of a search through the database. What about splitting larger states into multiple areas? I've never found a cache near St George, but I have a lot of them in my database. They're 300 miles away from me. I've found caches in Idaho just 150 miles away, but I have none in my database. I became a premium member for this reason mainly, but also because I found the hobby so fun I figured it was worth it. Thanks to all who started this site and made it so great. Link to comment
+mtn-man Posted April 11, 2007 Author Share Posted April 11, 2007 Your question is not really on topic. There is an active topic in this forum regarding the questions you have. Link to comment
+angevine Posted April 12, 2007 Share Posted April 12, 2007 Geocaching.com is not the only site experiencing these problems. Every site that has experienced phenomenal growth goes through it, and it's never solved overnight. Anyone who is on Second Life, for example, knows that the community there is making precisely the same complaints that we're seeing here. It's part of the nature of the human-machine interaction. No one wants to see participants unhappy, and you can be sure tht people *are* in fact working on the problem. Is logging weekend finds on a Wednesday out of the question? -- Jeannette Link to comment
Donald, Daisy and Kids Posted April 13, 2007 Share Posted April 13, 2007 Geocaching.com is not the only site experiencing these problems. Every site that has experienced phenomenal growth goes through it, and it's never solved overnight. Anyone who is on Second Life, for example, knows that the community there is making precisely the same complaints that we're seeing here. It's part of the nature of the human-machine interaction. No one wants to see participants unhappy, and you can be sure tht people *are* in fact working on the problem. Is logging weekend finds on a Wednesday out of the question? -- Jeannette I dont have a problem as such with logging finds a few days later, but a real problem is that if you log TB's or coins a few days later, someone may have already picked them up and logged them as "grabbed from somewhere else" which seems to make the tracking a little more difficult. I recently experienced that one of out TB's that had been logged as left in a cache, was grabbed and taken somewhere else and had not had the chance to log it before someone else grabbed it and logged it as "grabbed from somewhere else", so I then had to log that I had grabbed it, then posted a note to the cache where it had not been logged to, and "dropped" it, then had to go back to the log for our TB and move it back to the last location (which was the person who has it now)... It meant that a long process was required, it took me over 45 minutes just to work out how to do this as there was no information on how to do this in any of the TB information I found, and during doing this "virtual movement" I had 2 experiences with "server not responding" errors, which added a further 25 mins to the process, so for one missing peice in the track of our TB it took just over 1hr and 10 mins to fix.......... Imagine if you had 10 travellers logs to "fix". Link to comment
+pli Posted April 13, 2007 Share Posted April 13, 2007 I think the TB problem is only solvable by community ethics, "Don't log a TB before the last holder has put it". Due to holidays etc, it could take weeks! before a TB is logged. Not everyone goes online on their holidays! A performance improving issue could be Bulk logging. The process as it is is to look up a cache (which you have already done, and you know its GC number) click on the "Log your visit" and then write you note. The unnessescary display of the cache info should be avoided. A bulk procedure, where you order a tabel of 10-20-30 rows, where you put your gc number, your log type, and your comment, would improve performance in the stress-loggin period several thousend percent!! A moderate procedure could be to have one log procedure to go directly to another. Today the process goes, display cache-log it, display cache- log it, etc, but an improvement could be display first cache, log it - put in next gc number, log next - put in gc number , log next etc. Link to comment
+Bad_CRC Posted April 15, 2007 Share Posted April 15, 2007 so hard to navigate the website lately. 2am and there's still performance problems... I'd think most geocachers are asleep now. hope you get it fixed soon, I know/appreciate that you're trying, but this is tough to work around. Took me like 40 minutes to log 3 caches the other day cause the server wasn't responding. Link to comment
Edgemaster Posted April 15, 2007 Share Posted April 15, 2007 so hard to navigate the website lately. 2am and there's still performance problems... I'd think most geocachers are asleep now. hope you get it fixed soon, I know/appreciate that you're trying, but this is tough to work around. Took me like 40 minutes to log 3 caches the other day cause the server wasn't responding. But 7am in the UK and Europe, where cachers are looking up the caches for the day... Link to comment
+Thrak Posted April 15, 2007 Share Posted April 15, 2007 One issue that I haven't noticed being mentioned is the server (I would guess it's a different server anyway) that hosts the images. It's very often impossible to view gallery images when reading logs or profiles. Is this actually a separate server and, if so, is the issue being looked into or is it simply on hold until the regular server issues are ironed out? Link to comment
+Mr. & Mrs. Kensquach Posted April 16, 2007 Share Posted April 16, 2007 This is an on going problem thatis not limited to weekends! This happens on a daily basis. There is not a day that goes by that I dont have a problem with the geocaching.com website. Error messages saying the server is to busy or server errors that cause the site to not work at all. It would be nice if this was fixed sometime soon! Link to comment
knowschad Posted April 17, 2007 Share Posted April 17, 2007 One optimization that might help would be to limit the number of duplicate emails sent. If I post a note on a cache that I own, I get three (or is it 4?) copies of the note in my email. If I post a note to a cache that I'm watching, I get two copies of that in my email. Etc. Link to comment
+benh57 Posted April 18, 2007 Share Posted April 18, 2007 2 AM pacific on a tuesday. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. Link to comment
+DyverDown Posted April 22, 2007 Share Posted April 22, 2007 The NON fantastic sevice of the server continues!!! I spent over 10 minutes TRYING to log a simple find.... What gives???? I might as well go back to dial up for the ammount of time I spend waiting for Geocaching.com to load it's bloody pages! So much for hugh speed.... Maybe they should start a mail-in cache logging system - it woudl be faster some days! DD Link to comment
+DyverDown Posted April 22, 2007 Share Posted April 22, 2007 AND NOW - IT LOGS ME OUT FOR SOME REASOJN INSTEAD OF ACCEPTING THE LOG... jEESH.... Link to comment
+French. Posted April 22, 2007 Share Posted April 22, 2007 I also am frustrated...spent over an hour trying to read about and log in a bug today. It was my first so I was researching, but it should never have taken as long as it did. And uploading already downsized photos took forever, too. Link to comment
+ciarmer Posted April 22, 2007 Share Posted April 22, 2007 Site performance recently seems to be terrific. Based on some of the other messages, I know there must be problems but I've noticed a vast improvement. Reaction time actually seems "snappy" at this point. Just thought I'd throw in my two cents.... Link to comment
+Rockin Roddy Posted April 23, 2007 Share Posted April 23, 2007 Yep...not a single problem for me either! Link to comment
+conradv Posted May 2, 2007 Share Posted May 2, 2007 It's taking all day to update the TB's. I logged one this morning, and the search page still doesn't show it, end the log doesn't show updates either. That and getting SQL errors all day.... How many hours does it take to update things? Link to comment
Guyute1210 Posted May 3, 2007 Share Posted May 3, 2007 How many hours does it take to update things? software developement is not an easy or quick thing. Just look how many times Windows Vista's release date was pushed back. This stuff takes time, especially on a production system. have to change code, and test it in a testing environment and get all the bugs out of those changes before migrating to the production environment and going 'live'. It may be a slow process, but if done right (and I have faith that jeremy, et al. are doing things right) will be well worth the wait. Link to comment
+conradv Posted May 3, 2007 Share Posted May 3, 2007 How many hours does it take to update things? software developement is not an easy or quick thing. Just look how many times Windows Vista's release date was pushed back. This stuff takes time, especially on a production system. have to change code, and test it in a testing environment and get all the bugs out of those changes before migrating to the production environment and going 'live'. It may be a slow process, but if done right (and I have faith that jeremy, et al. are doing things right) will be well worth the wait. I guess I phrased that wrong - I meant how long for the TB logs, etc... to update. My stuff finally did get updated - took about 8 hours. Link to comment
Guyute1210 Posted May 3, 2007 Share Posted May 3, 2007 I guess I phrased that wrong - I meant how long for the TB logs, etc... to update. My stuff finally did get updated - took about 8 hours. That's another issue that they are aware of. It has to do with the syncing of the servers. Also the same issue as approved caches showing as Unapproved Cache in the title on the search page. Someone forgot to feed the hampsters and Keystone had to overnight an emergency supply of Chemical-X, that's why your issue is ok now. Link to comment
+wasillian Posted May 4, 2007 Share Posted May 4, 2007 I have 3 Pocket Queries that are supposed to run daily and email me the gpx file and this is Friday and the last 2 I received were on Sunday and Tuesday. Two of my queries return 350-400 caches so the query email size is around 5 MB. Anybody having problems receiving their pocket query emails? Should I be alternating days with the 2 large query requests? Thanks, Link to comment
+Shilo Posted May 5, 2007 Share Posted May 5, 2007 I have 3 Pocket Queries that are supposed to run daily and email me the gpx file and this is Friday and the last 2 I received were on Sunday and Tuesday. Two of my queries return 350-400 caches so the query email size is around 5 MB. Anybody having problems receiving their pocket query emails? Should I be alternating days with the 2 large query requests? Thanks, First, I would ask yourself do you really need 3 PQ's everyday? If so, you're probably going to have to make a copy of each one everyday and let it run once then delete it then it will run within minutes. But the best thing to do is to uncheck all 3 PQ's from running everyday and run it when you 'really' need it and then it will run almost instantaneously. Maybe once the server issues are fixed all premium members can run 5 PQ's everyday Link to comment
+wasillian Posted May 6, 2007 Share Posted May 6, 2007 I have 3 Pocket Queries that are supposed to run daily and email me the gpx file and this is Friday and the last 2 I received were on Sunday and Tuesday. Two of my queries return 350-400 caches so the query email size is around 5 MB. Anybody having problems receiving their pocket query emails? Should I be alternating days with the 2 large query requests? Thanks, First, I would ask yourself do you really need 3 PQ's everyday? If so, you're probably going to have to make a copy of each one everyday and let it run once then delete it then it will run within minutes. But the best thing to do is to uncheck all 3 PQ's from running everyday and run it when you 'really' need it and then it will run almost instantaneously. Maybe once the server issues are fixed all premium members can run 5 PQ's everyday You're correct, I do not need 3 PQ's run each day. I was just doing that so I could at least get them every 2-3 days. I had no idea that copying a query and letting the copy run once before deleting would give me the instantaneous results and I'll give that an attempt. For my original PQ's, I changed them so that no days are selected and "Uncheck the day of the week after the query runs" is selected. Thanks! Link to comment
+ciarmer Posted May 6, 2007 Share Posted May 6, 2007 Except for the fact that it might take a few hours to synchronize (getting check marks next to my "found" caches), the site performance over the past week has been great. Quick page loading, quick uploads of pics and quick search results. If enhancements have been made, they certainly are apparent. Thanks for the hard work on this. Link to comment
+Team CGKH Posted May 6, 2007 Share Posted May 6, 2007 My family and I like to geocache; it's a great family activity. We particularly enjoy seeking geocaches at interesting spots we would have never stumbled across otherwise. We also like the history of geocaching and the genesis of geocaching.com. However, the web site performance has become so poor that dealing with the site has become a reason not to geocache. I've given up logging all of our finds - it just too slow and frustrating. I'd pay more for speed, I'd go to a new website for speed. Today (Sunday) I planned to log our Saturday finds and maybe find a few more targets for today, but I'm giving up. Sorry to be so grumpy - I just hope something is done. Link to comment
+The Cheeseheads Posted May 6, 2007 Share Posted May 6, 2007 Logged a bunch of caches this afternoon. Things went amazingly quick for a Sunday, so whatever changes have already been put in place: All weekend though, I haven't gotten a single notification for caches or travel bugs, although I submitted a new cache today and I did get the "We have received your submission" email, so I know my email isn't being blocked. (Which it shouldn't be anyway as I host my own email and would know if stuff was getting blocked.) PQs seem to be working again, as the PQ I have scheduled to run on Sundays ran just fine, coming in while I was logging caches. I fear what's going to happen when all this backed up email suddenly gets turned loose... Link to comment
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