+dr.clean Posted January 29, 2007 Share Posted January 29, 2007 A complete set of 5 pocket queries I received today have all been blocked from downloading. These queries have been running successfully for almost 2 years without incident before this. They are zipped, sent to a hotmail account, and opened on Live Messenger. The error message below is from one of the files: "Name of File 226299.zip Virus Scan Result Unknown virus scanner failure Virus Found Note: There is no cure available for the virus on the file 226299.zip It is not possible to download files from Hotmail that contain incurable viruses. Contact the originator of the file, inform them that the file contains a virus, and ask them to send a virus-free version of the file. Name of File 226299.zip Virus Scan Result Unknown virus scanner failure Virus Found Note: There is no cure available for the virus on the file 226299.zip" It is not possible to download files from Hotmail that contain incurable viruses. Contact the originator of the file, inform them that the file contains a virus, and ask them to send a virus-free version of the file. Any suggestions? Link to comment
+StarBrand Posted January 29, 2007 Share Posted January 29, 2007 Can you forward the mail to another account? Link to comment
+dr.clean Posted January 30, 2007 Author Share Posted January 30, 2007 Hmmm...... just downloaded the queries using Outlook Express, then scanned for viruses. No viruses found, looks like Messenger Live is creating the issue. Link to comment
+larryc43230 Posted January 30, 2007 Share Posted January 30, 2007 Hmmm...... just downloaded the queries using Outlook Express, then scanned for viruses. No viruses found, looks like Messenger Live is creating the issue. I would be very, very surprised if a virus found its way into a pocket query file. I'm protected to the hilt against viruses and other nasties, and pocket queries have never been a problem for me. Most likely this is a false alarm caused by a faulty or overly-picky virus-detection algorithm in Messenger Live. --Larry Link to comment
vagabond Posted January 30, 2007 Share Posted January 30, 2007 I get that every once in awhile,I just close the email account and then reopen it and download the pq Link to comment
+DavidMac Posted January 30, 2007 Share Posted January 30, 2007 Virus Scan Result Unknown virus scanner failure Virus Found Now that's a Microsoft-esque error message if I've ever heard one! I think this is a Hotmail issue that has popped up before. Something in the file triggers a false positive, but it's not a virus. Link to comment
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