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Firetacks question

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I place a firetacks order Monday morning. I received the automated receipt pretty quickly. I was wondering how long it generally took to process their orders, all the email addresses on their site got returned to me. I sent a note back to the address I got the receipt from, but no response. Does anyone have any experience with ordering from them and what I can/cannot expect.

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Just to post here as an fyi, the "firetacks" like brand at wal-mart IS NOT the real firetacks brand. They are a knock off. I spoke with a rep at firetacks/wildtech and she informed me that they are not stocked in any wal-mart, and if you want the real thing, go to their website.

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