Mapsource Unlock Code Question

[Tymbee]

I plan to call Garmin tomorrow when I'm back in the office to ask, but in the meantime perhaps someone might know how this works?

 

When I had a problem awhile ago w/ a CitySelect CD, I called Garmin support. Ended up they gave me a discount for the CS7 I had ordered by not yet installed. Installed that and got everything back working again and received unlock codes for both GPS devices I was using (iQue 3600 & aviation GPS unit).

 

I no longer have the aviation unit and now anticipate purchasing a handheld Garmin GPS. As I understand it, you can have/use up to 2 devices? Is there any way to "revoke" the one unlock code for the aviation unit (GPSMap 196) and apply that to the new handheld?

[+S&G.Davison]

Simple Answer is no ... You have to buy a Suitable mapsource again

 

there has been reports of people getting Garmin to issue a third code for free in special circumstances ie where they have been able to prove a lost unit or Garmin replacing a unit for a repair etc .. However allways just rumours

[+baloo&bd]

This is the one area where Garmin customer service is lacking.

 

I had a unit stolen and they still refused me the third code. They said my only recourse would be to buy the third code and submit the receipt to my insurance company. I went several levels up the ladder with no success.

[CenTexDodger]

If you send in a unit fo repair and they send you a replacement they will issue a different unlock code so you don't have to use your second when you don't actually have a 2nd unit. I have experienced this personally.

 

As far as selling a unit, however, AFAIK they will not issue a new code. They have no way of knowing whether or not you sold the unlocked software with the unit. From what I have been told, you can buy a 3rd unlock code that will be less expensive than buying a whole new software package.

[Jerry Bransford]

Garmin allows two units for mapping software. Twice they have removed (once for a stolen unit after I sent them a copy of the police report, then recently for a sold unit) units off my "list" and allowed me to add a new replacement unit. They last did this for me two weeks ago when I got my new 60CSX.

Edited July 10, 2006 by Jerry Bransford

[+Thrak]

Garmin allows two units for mapping software. Twice they have removed (once for a stolen unit after I sent them a copy of the police report, then recently for a sold unit) units off my "list" and allowed me to add a new replacement unit. They last did this for me two weeks ago when I got my new 60CSX.

 

They gave you a new code when you SOLD your unit? I'm totally boggled by that. I'm going to sell one of my units and just assumed that I would lose that unlock code. I had figured I would pre-load as much as the unit can hold for whatever area the buyer wanted and just end up losing the unlock when I sold the unit as it would be "connected" with that unit.

 

How did they verify that you didn't do something like that and then ask for a new unlock? I was resigned to simply losing the unlock code but, if I am allowed to remove CitySelect from the unit and get a replacement unlock code I'd MUCH rather do that.

[+Skeets_de]

Garmin allows two units for mapping software. Twice they have removed (once for a stolen unit after I sent them a copy of the police report, then recently for a sold unit) units off my "list" and allowed me to add a new replacement unit. They last did this for me two weeks ago when I got my new 60CSX.

 

They gave you a new code when you SOLD your unit? I'm totally boggled by that. I'm going to sell one of my units and just assumed that I would lose that unlock code. I had figured I would pre-load as much as the unit can hold for whatever area the buyer wanted and just end up losing the unlock when I sold the unit as it would be "connected" with that unit.

 

How did they verify that you didn't do something like that and then ask for a new unlock? I was resigned to simply losing the unlock code but, if I am allowed to remove CitySelect from the unit and get a replacement unlock code I'd MUCH rather do that.

 

I sold my 60CS and bought a new 60CSx. Both codes were previously used on my map set and if you don't have the old unit they will not let you buy a 3rd code. I had to buy a full new version.