+herne2 and Cara the Geodog Posted June 8, 2006 Share Posted June 8, 2006 I don't know what it's like on the U.S. side of the pond but over here in Blighty the lasses and lads in Garmin customer service are doing a great job. I bought a 60cs on the internet (usually enough for a company to make a fuss about warranty claims) and having used and abused it for over a year the usb port came loose. Rang up Garmin they said they would quote for repair but low and behold TWO DAYS later a brand new unit arrived on the doorstep. No quibble, no proof of purchase and absolutely no hassle. Hats off boys! Quote Link to comment
+Theduck44 Posted June 8, 2006 Share Posted June 8, 2006 I agree. Three days into a month long vacation my 2620's touch screen quit working. I called the Company and they asked if I had my remote with me. I said no, I had never needed it. They sent a remote to the camp ground I was at. After returning home I sent the unit in and had a rebuilt one in my hands in less than a week, and this was after the warrantee had ran out. Quote Link to comment
-Oz- Posted June 8, 2006 Share Posted June 8, 2006 Just got off the phone with them this morning. My 60csx cigarette lighter adapter got didn't take vibrations of off-road in mexico very well and stopped working unless i made the wire go a certain way. New one is on the way. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.