H to the Bizzle! Posted May 6, 2006 Share Posted May 6, 2006 Has anyone ever had any problems ordering from this site? I ordered a coin many weeks ago and still have yet to receive it. Quote Link to comment
+Rusty & Libby Posted May 6, 2006 Share Posted May 6, 2006 Which coin? Have you sent an email inquiring about the shipping date along with your name and order info? You can email me direct through my profile if you want me to check to see if your coin has shipped. Be sure to include your name (as it is in Paypal) and the coin you ordered. Rusty... Quote Link to comment
+AtlantaGal Posted May 6, 2006 Share Posted May 6, 2006 Which coin? Have you sent an email inquiring about the shipping date along with your name and order info? You can email me direct through my profile if you want me to check to see if your coin has shipped. Be sure to include your name (as it is in Paypal) and the coin you ordered. Rusty... Sent you an email regarding additional Nebraska coins I paid for on 4/23 that still have not shipped. Thanks Quote Link to comment
+The Blind Acorn Posted May 6, 2006 Share Posted May 6, 2006 I haven't even received my April Coin Club coins, so I'm beginning to wonder as well.... as for coinstore stuff, I'm not expecting any for a while.... Quote Link to comment
+Stuck on WGS84 Posted May 6, 2006 Share Posted May 6, 2006 It would be nice if the Geocoin Store would just respond to their mail. I have sent 3 inquiries to info@geocoinclub.com and have heard nothing. Quote Link to comment
+doublestuff Posted May 6, 2006 Share Posted May 6, 2006 I received myNebraska Geocorn a couple of weeks ago Quote Link to comment
+AtlantaGal Posted May 6, 2006 Share Posted May 6, 2006 I received myNebraska Geocorn a couple of weeks ago Me too. This was a second order when they lowered the shipping and handling fees. Quote Link to comment
+Tennessee Jed Posted May 6, 2006 Share Posted May 6, 2006 (edited) Off topic somewhat but I just received an unactivated Nevada Silver in a trade and cannot get the activation code even after contacting their suport link. Edited May 6, 2006 by Tennessee Jed Quote Link to comment
+golfgods Posted May 6, 2006 Share Posted May 6, 2006 How about this one...I ordered 2 Geocacher University Geocoins from them and received 1 in the package...Paypaled for 2 and received only one. Emailed 3 times since the package arrived and no reply. I've done a bit of business with them. I've always received everything, a bit late sometimes, but always did get what I ordered. They way to do it is just hope you have no problems. Communication is not their specialty. Quote Link to comment
+the.pud Posted May 6, 2006 Share Posted May 6, 2006 Communication is not their specialty. You sure got that right. Quote Link to comment
+AtlantaGal Posted May 6, 2006 Share Posted May 6, 2006 I emailed Rusty through his profile shortly after his post yesterday. He answered me very promptly and indicated that while my coins have not shipped yet, they should be in the batch being prepared this weekend. I can only recommend that the geocoin store get a system in place where the contact email on their website is monitored/answered in a more timely manner. I think I emailed this same concern 3 days ago to it and that email still has not been answered. Quote Link to comment
+-Rusty- Posted May 6, 2006 Share Posted May 6, 2006 How about this one...I ordered 2 Geocacher University Geocoins from them and received 1 in the package...Paypaled for 2 and received only one. Emailed 3 times since the package arrived and no reply. Your missing coin was sent out two days ago. Your email to info@ was forwarded to me for shipping, sorry if you did not get a specific reply. Quote Link to comment
+golfgods Posted May 7, 2006 Share Posted May 7, 2006 How about this one...I ordered 2 Geocacher University Geocoins from them and received 1 in the package...Paypaled for 2 and received only one. Emailed 3 times since the package arrived and no reply. Your missing coin was sent out two days ago. Your email to info@ was forwarded to me for shipping, sorry if you did not get a specific reply. Sweet, thanks a bunch. I imagine you get quite a few emails... . Quote Link to comment
+JMBIndy Posted May 7, 2006 Share Posted May 7, 2006 How about this... It's taken a while to get my coins, but they eventually arrived (still waiting on April Signal) but I also received 2 CITO coins that I never ordered (mailed March 27th). I had ordered 1 CITO and received it, then received the extra coins. I've sent a couple of e-mails as to returning them but have yet to receive an answer. If I can't get an answer from the, I guess I'll just activate them and set them free for someone else to enjoy. Quote Link to comment
+Marky Posted May 7, 2006 Share Posted May 7, 2006 Outstanding orders we have: Scott's N8ZUS coin GeoFaex LE We have others that haven't arrived, but they just started shipping (or haven't started). I can't get into the new iCal calendar to see when things are supposed to ship. Unfortunately, I forgot to log in to my account when I ordered these, so I only have the paypal transaction IDs as verification. --Marky Quote Link to comment
+Glenn Posted May 7, 2006 Share Posted May 7, 2006 <snip> I can't get into the new iCal calendar to see when things are supposed to ship. <snip> I can't use the iCal calendar either. It would be nice if there was a web based alternative for those of us that can't use iCal. It appears that the Geocoin Store is having trouble sending coins out in a timely maner. But I can't tell without emailing info@. I don't want to flood info@ with shipping inquiries. Because if the person(s) who answer the emails is the same person(s) who packs and ships the coins I don't want my shipping inquiries to cause longer shipping delays. Quote Link to comment
+SunshineGang Posted May 7, 2006 Share Posted May 7, 2006 we have purchased a lot of coins from them with no problems. When you contact them be sure to check thier site for the correct address to use for customer service another tip is to give them enough info to look up your order. perhaps the Paypal transaction ID, exact date of payment and the exact email address assigned to the paypal account. I know when we sold a coin we had a few emails checking status. Most of the people did not give us any information. and what was frustrating was many of them emailed me from a different email address than on thier paypal account so it was impossible and frustrating for me to look them up. Quote Link to comment
+Team JSAM Posted May 7, 2006 Share Posted May 7, 2006 No trouble ordering but the trades I have got that were made from geocoinclub were the sloppiest coins I have seen I will stay away from coins made from these folks tell they fix things. Quote Link to comment
+AtlantaGal Posted May 8, 2006 Share Posted May 8, 2006 Checked my account this morning and the Nebraska order placed 4/23 still shows a "no" for being shipped. Quote Link to comment
+Team Maddie UK Posted May 8, 2006 Share Posted May 8, 2006 With all the coins that the UKCC has ordered from the store, the only delay we had was with the first Signal coin and that was explained in an email to us when we inquired. All others including Nebraska have been received in a reasonable amount of time. I, for one, think the boys at the store do a great job considering that they have jobs and lives as well. My 2 cents worth lynn Quote Link to comment
+Mandollyn Posted May 9, 2006 Share Posted May 9, 2006 I, for one, think the boys at the store do a great job considering that they have jobs and lives as well. I agree with you there! Making coins is a hobby for them just like it is a hobby for us to geocache or collect these coins. I chose these guys to make my first coin based on my inspection of several of the coins they have made. There are 16 coins for sale through their site right now & you can click on the details link of them all to see an actual sample of each coin. I do have to admit that the e-mail addresses on their website don't seem to be responding as well as they should, but the product is excellent - Let me see YOU make a coin anything as good as these guys! Quote Link to comment
+fishingfools Posted May 9, 2006 Share Posted May 9, 2006 (edited) I asked about a ship date last night, and got a complete answer within hours. These folks seem on the ball, just a swamped with orders. I would buy from them again Edited May 9, 2006 by fishingfools Quote Link to comment
Ferreter5 Posted May 9, 2006 Share Posted May 9, 2006 Making coins is a hobby for them... I really don't want to derail this thread, but what they are running is a business. They do a darn fine job most of the time. I've only had a few minor problems here and there that have been addressed, some more timely than others but in the end all have been cleared up. Quote Link to comment
+crake Posted May 9, 2006 Share Posted May 9, 2006 I really don't want to derail this thread, but what they are running is a business. Hobby and business are the same in the eyes of the IRS Quote Link to comment
+Tharagleb Posted May 10, 2006 Share Posted May 10, 2006 I had an issue, sent an email and received a prompt and satisfactory reply. Quote Link to comment
+golfgods Posted May 19, 2006 Share Posted May 19, 2006 How about this one...I ordered 2 Geocacher University Geocoins from them and received 1 in the package...Paypaled for 2 and received only one. Emailed 3 times since the package arrived and no reply. Your missing coin was sent out two days ago. Your email to info@ was forwarded to me for shipping, sorry if you did not get a specific reply. Sweet, thanks a bunch. I imagine you get quite a few emails... . Still nothing? Do you need more info from me??? Quote Link to comment
+Rusty & Libby Posted May 19, 2006 Share Posted May 19, 2006 How about this one...I ordered 2 Geocacher University Geocoins from them and received 1 in the package...Paypaled for 2 and received only one. Emailed 3 times since the package arrived and no reply. Your missing coin was sent out two days ago. Your email to info@ was forwarded to me for shipping, sorry if you did not get a specific reply. Sweet, thanks a bunch. I imagine you get quite a few emails... . Still nothing? Do you need more info from me??? Could you just send me an email to rusty at personalgeocoins.com I don't have a cross-reference from real names to forum handles so maybe I'm confusing you with someone else or have a wrong address, I don't know. The coins I said I shipped did ship so we need to figure this out. Quote Link to comment
+golfgods Posted May 21, 2006 Share Posted May 21, 2006 (edited) How about this one...I ordered 2 Geocacher University Geocoins from them and received 1 in the package...Paypaled for 2 and received only one. Emailed 3 times since the package arrived and no reply. Your missing coin was sent out two days ago. Your email to info@ was forwarded to me for shipping, sorry if you did not get a specific reply. Sweet, thanks a bunch. I imagine you get quite a few emails... . Email sent...missed last thread. Edited May 21, 2006 by golfgods Quote Link to comment
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