SCP-173 Posted March 28, 2006 Share Posted March 28, 2006 I got my Fox & the Hound coin today and I must say I'm displeased with it. The design is still phenomenal (which is why I bought one), but the actual coin leaves something to be desired. Nearly the entire fox is covered with a thin layer of paint. It's not enough to keep the metal from being seen, but there's an obvious opaque covering. However, a section of the foxes snout IS totally covered by the paint. It's more like a pug, now. Additionally there are numerous areas where the paint is covering up parts of the text. On the back, parts of the bone and fox paw suffered the same fate. It's almost as if they hired someone with a severe case of arthritis to paint them... Oddly enough the hound got away unscathed. The coin is also quite light. Not exactly the quality I would expect for $10.13. Anyone else get a Fox & the Hound coin with these problems? Quote Link to comment
-mike- Posted March 28, 2006 Share Posted March 28, 2006 This issue has been brought up by the Seller and we have agreed on a corrective action plan for any coins which are not up to our quality standards. If your Fox & the Hound coin has production flaws in the coin, please return them to the return address on the label or email info@geocoinclub.com for instructions. We are re-minting replacements. You will receive a replacement in the mail along with a $1.00 credit per coin. The re-minted coins will be of a slightly different design per the Seller's direction. They will have soft enamel on the fox and hound side, and will be a shiny gold plating. Quote Link to comment
+AtlantaGal Posted March 28, 2006 Share Posted March 28, 2006 There's a small dab of dark (almost like a shadow) on a part of the tail and tip foot, but to be honest it isn't that noticable. I had to really inspect the coin to see it at all. As such, I don't think it's worth the hassel of returning. I guess I got lucky on this one. Quote Link to comment
57chevy Posted March 28, 2006 Share Posted March 28, 2006 I had one that has something on a part of the tracking number that just wont come off. The rest are fine. I really like this coin design. I'll e-mail for the address as I have already re-used the envelope it came in... Gotta recycle em' ya know. =o) Quote Link to comment
Ferreter5 Posted March 28, 2006 Share Posted March 28, 2006 I really like the design of the coin, but both of the ones I received have problems: (1) The metal finish is scratched and dinged in several places on both sides. (2) The enamel has splotches of something on it in places. I've already disposed of the mailer the coins arrived in, so I sent e-mail to get return and replacement instructions. Thank you for being on top of this issue. Quote Link to comment
+4BOWS Posted March 28, 2006 Share Posted March 28, 2006 We also had problems with the coins we got, but the cachers and the coin store replied quite quickly and graciously. We'll be returning ours for replacements. Quote Link to comment
+mudsneaker Posted March 28, 2006 Share Posted March 28, 2006 out of 2 I recieved, 1 is basicly perfect, but the other is in rough shape. Glad this wasn't just me. Quote Link to comment
+LadeBear68 Posted March 28, 2006 Share Posted March 28, 2006 While I applaud the store that supplied the coins, why would they send them out in the first place? Second, this is the second coin that has had cosmetic problems does the store use one company to make the coins? Quote Link to comment
-mike- Posted March 28, 2006 Share Posted March 28, 2006 To point 1 - yeah we should have checked them more closely before shipping. It's embarassing that the flaws were only discovered after shipping to everyone but that bell can't be unrung so we're working to do what we can. To point 2 - yes, we use a single supplier at the moment. This coin came on the unfortunate "tail" end of when we were whipping said supplier over quality. You can see the improvement in the CITO coins, unfortunately the corrective actions were not in place for this coin yet. Some coins look great, some don't. As stated before - we stand by the coins and while chagrined that we have this situation will do what we can to set things right. Quote Link to comment
+bob393 Posted March 28, 2006 Share Posted March 28, 2006 Mine seem fine. They are not MS70 but I didn't expect them to be. Quote Link to comment
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