+Scaramanga Posted March 18, 2006 Share Posted March 18, 2006 In November I paid for 5 Long Island Geocoins. A few weeks after the first coins were sold on ebay in January, I send emails to the vendor to ask about the missing coins. JMB does not seem to be very interested in clearing the situation, he does not respond to emails. During the last months I ordered a lot of geocoins. International shipment seems to work very reliable. The Long Island are the first coins that I did not receive, so after all, I am still lucky. How many coins have you lost? What are your experiences? Scaramanga Quote Link to comment
+HerrK & Friends Posted March 18, 2006 Share Posted March 18, 2006 The only coins which I lost was an Texas 2005 & Autumn order. Ordered in November at the official Texas Geocaching Association homepage but they never arrived me..... Quote Link to comment
57chevy Posted March 18, 2006 Share Posted March 18, 2006 (edited) Check the Wyoming coin thread. I have done a lot of buying and a lot of trading, and it truly is a rare thing that someone intentionally rips you off in these forums. Not that I'm saying it doesn't happen, I do consider myself very lucky. In my experiences, any coins that haven't made it or have been delayed, have been taken care of or adressed in one way or another. I have only had 1 case where a trade went south and I didn't receive my coin, and the person just refused to e-mail me, after repeated attempts over several weeks, through both Groundspeak profile and personal e-mail. I just wrote it off. Gotta take the good with the bad I guess. Edited March 18, 2006 by 57chevy Quote Link to comment
+AtlantaGal Posted March 18, 2006 Share Posted March 18, 2006 The Wyoming coins would be the first coins I paid for and never received. Otherwise all coins purchased/traded/etc have always arrived. Quote Link to comment
+Scaramanga Posted March 18, 2006 Author Share Posted March 18, 2006 Oh, glad I didn't buy the Wyoming! Quote Link to comment
+islander1988 Posted March 18, 2006 Share Posted March 18, 2006 I'm still waiting for my Grand Canyon coins (and I was ordering for myself and 2 others ). They shipped almost 2 months ago and have been on e* forever, but still nothing. I'm waiting to hear back from the seller if he can find anything on his end about it. Quote Link to comment
+DM500HD Posted March 19, 2006 Share Posted March 19, 2006 Missing about 5 geocoins send between the US and Europe Quote Link to comment
+Fundamental Posted March 19, 2006 Share Posted March 19, 2006 I didin't receive New Mexico coin which we paid.. that is only coin that has been lost in the mail.. Quote Link to comment
+junglehair Posted March 20, 2006 Share Posted March 20, 2006 I had 4 or 5 coins go missing from my mail box when I was away for a week over the Christmas holidays. Other than that, I think I've received all coins I ordered. I've even received coins I forgot I'd ordered! I'm still hopeful on the Wyoming one. Quote Link to comment
+ScoutingWV Posted March 20, 2006 Share Posted March 20, 2006 Iowa and Looney Penguins were lost in the mail. In both cases the sellers promptly sent replacements which were received just fine. I still haven't received either of the original shipments. If and when I do, they will be returned. Wyoming is still out there, of course. Quote Link to comment
+WWC-World's Worst Cacher Posted March 20, 2006 Share Posted March 20, 2006 I'm still waiting for my Grand Canyon coins (and I was ordering for myself and 2 others ). They shipped almost 2 months ago and have been on e* forever, but still nothing. I'm waiting to hear back from the seller if he can find anything on his end about it. This is true, be fair about it, we have been communicating and I will do what it takes to make this right. Quote Link to comment
+XRN95 Posted March 20, 2006 Share Posted March 20, 2006 I have been pretty lucky with trades and purchases. I have only not recieved one of each. The trade was well over 6 months ago. The coin was apparently sent..waited a month or so...nope no coin. Sent an email..apparently sent another one out....nope no coin. Sent another email, was told that they thought for sure they sent the coin...apparently another coin sent....you geussed it...no coin. At this point I cut my losses, I didnt get the coin but now I know not to trade with this person. The purchase was at least 4 months ago (longer I think). Paid for a couple of coins...waited a while...no coins. Sent an email, got a response offering 2 "upgrades"...waited....no coins. At this point I again cut my losses, not worth the headache. But as will the trade, I now will not purchase from this maker again. But on the positive side, I didnt recieve my Colorado coins. I contacted Mr.COgeo at the time. It took a bit but he did get me the coins I had paid for. Big kudos to him. I have seen both side of the missing coin saga, wish it they all turned out like the CO coins, Quote Link to comment
+The Blind Acorn Posted March 20, 2006 Share Posted March 20, 2006 My two Illinois coins went missing after shipping from coinstore. Contacted them and they in turn contacted the IL people on my behalf. Replacement coins were sent propmptly and received without problem. Thanks to Rusty at Coinstore and the IL person who handled this!!! Now Wyoming... ah I'll just shut up, I'm tired of wasting my breath on this one.... Quote Link to comment
+JMBella Posted March 20, 2006 Share Posted March 20, 2006 In November I paid for 5 Long Island Geocoins. A few weeks after the first coins were sold on ebay in January, I send emails to the vendor to ask about the missing coins. JMB does not seem to be very interested in clearing the situation, he does not respond to emails. During the last months I ordered a lot of geocoins. International shipment seems to work very reliable. The Long Island are the first coins that I did not receive, so after all, I am still lucky. How many coins have you lost? What are your experiences? Scaramanga What email address did you sent it to? Anyone who has emailed me or PMed me has gotten a response. Out of the nearly 2000 coins that we sold and shipped a few did get lost. I've done my best to work with each of those purchasers. I did hear from someone this weekend that said they just received their coins after they were shipped well over a month ago. Some overseas orders are just taking that long to ship. Try PMing me here and include your paypal address. It's possible your emails ended up in a spam folder. Quote Link to comment
+islander1988 Posted March 20, 2006 Share Posted March 20, 2006 I'm still waiting for my Grand Canyon coins (and I was ordering for myself and 2 others ). They shipped almost 2 months ago and have been on e* forever, but still nothing. I'm waiting to hear back from the seller if he can find anything on his end about it. This is true, be fair about it, we have been communicating and I will do what it takes to make this right. Yes, he has contacted me again since I made this post and is working to resolve the situation (which I really appreciate). Sorry if my original post gave a bad impression. Quote Link to comment
+LadeBear68 Posted March 20, 2006 Share Posted March 20, 2006 I bought coins from someone in TN, they received the money and cashed the check. They told me they sent the coins, I waited. After a month I sent an email about the coins, they told me that they sent them but would send replacements. I contacted them again three or four more times still nothing. It has now been over six months and I never received the coins and they refuse to contact me at all. However, they haven't given up caching and spend a lot of time in the forums and going to TN events. The Wyoming coins are a prime example of not paying until the coins are in hand. I was billed three times for the same coins I paid for. Each time it was a mistake. Well I can forgive almost everything but waiting over four months and being fed crap is unforgiveable. Quote Link to comment
+Scaramanga Posted March 20, 2006 Author Share Posted March 20, 2006 Try PMing me here and include your paypal address. It's possible your emails ended up in a spam folder. Just got an answer from JMB, he offered to send replacement for half of the coins price. I think that's fair, we both carry half of the loss. Thanks Joe! Quote Link to comment
+JMBella Posted March 20, 2006 Share Posted March 20, 2006 Try PMing me here and include your paypal address. It's possible your emails ended up in a spam folder. Just got an answer from JMB, he offered to send replacement for half of the coins price. I think that's fair, we both carry half of the loss. Thanks Joe! No problem Michael. Glad we worked it out. Quote Link to comment
+The Blind Acorn Posted March 20, 2006 Share Posted March 20, 2006 In November I paid for 5 Long Island Geocoins. A few weeks after the first coins were sold on ebay in January, I send emails to the vendor to ask about the missing coins. JMB does not seem to be very interested in clearing the situation, he does not respond to emails. During the last months I ordered a lot of geocoins. International shipment seems to work very reliable. The Long Island are the first coins that I did not receive, so after all, I am still lucky. How many coins have you lost? What are your experiences? Scaramanga What email address did you sent it to? Anyone who has emailed me or PMed me has gotten a response. Out of the nearly 2000 coins that we sold and shipped a few did get lost. I've done my best to work with each of those purchasers. I did hear from someone this weekend that said they just received their coins after they were shipped well over a month ago. Some overseas orders are just taking that long to ship. Try PMing me here and include your paypal address. It's possible your emails ended up in a spam folder. I was gonna say, WOW b/c from all indication JMBella is a straightup cacher was very forth coming with information on his coins... Quote Link to comment
+JMBella Posted March 20, 2006 Share Posted March 20, 2006 I was gonna say, WOW b/c from all indication JMBella is a straightup cacher was very forth coming with information on his coins... Thanks... that free lighthouse coin is in the mail. Quote Link to comment
+hydnsek Posted March 20, 2006 Share Posted March 20, 2006 In November I paid for 5 Long Island Geocoins. A few weeks after the first coins were sold on ebay in January, I send emails to the vendor to ask about the missing coins. JMB does not seem to be very interested in clearing the situation, he does not respond to emails. During the last months I ordered a lot of geocoins. International shipment seems to work very reliable. The Long Island are the first coins that I did not receive, so after all, I am still lucky. How many coins have you lost? What are your experiences? Scaramanga What email address did you sent it to? Anyone who has emailed me or PMed me has gotten a response. Out of the nearly 2000 coins that we sold and shipped a few did get lost. I've done my best to work with each of those purchasers. I did hear from someone this weekend that said they just received their coins after they were shipped well over a month ago. Some overseas orders are just taking that long to ship. Try PMing me here and include your paypal address. It's possible your emails ended up in a spam folder. I support JM here. I didn't receive 2 of my original LIGO order, and they replaced them immediately. Thanks again! Quote Link to comment
+WeatherednBoston Posted March 20, 2006 Share Posted March 20, 2006 Brawney Bear is the only coin I'm waiting for...I'm not sure if anyone else has recieved this yet? I have been away from the coin board for quite some time spending my money on INXS tickets instead lol Quote Link to comment
+The Blind Acorn Posted March 20, 2006 Share Posted March 20, 2006 I was gonna say, WOW b/c from all indication JMBella is a straightup cacher was very forth coming with information on his coins... Thanks... that free lighthouse coin is in the mail. WOW you must me psychic as I never gave you my address!!!! Quote Link to comment
+WeatherednBoston Posted March 23, 2006 Share Posted March 23, 2006 Brawney Bear is the only coin I'm waiting for...I'm not sure if anyone else has recieved this yet? Bump! Quote Link to comment
+LadeBear68 Posted March 23, 2006 Share Posted March 23, 2006 This isn't a flame but rather a question. Did the Route 66 coins ship yet? I thought I ordered them but 9key is really good about updating the webpage and I can't find that particular page. Quote Link to comment
+ScoutingWV Posted March 24, 2006 Share Posted March 24, 2006 This isn't a flame but rather a question. Did the Route 66 coins ship yet? I thought I ordered them but 9key is really good about updating the webpage and I can't find that particular page. I had an email on March 9, that indicated he expects to receive them on March 27. Quote Link to comment
+carleenp Posted March 24, 2006 Share Posted March 24, 2006 Before recently learning that I ordered WY coins when I thought I hadn't, I've only ran into 2 problems. Once coins got lost in the mail and simply never showed up, the other the coin broke out of the package and I got an empty envelope. In both instances the trader/seller kindly and promptly sent replacements, which I thought was quite nice, especially for the one that got lost in the mail, since in the end I figure it was not the fault of the trader there. It was just one of those things that can happen and is not the fault of either party to the trade. I also had a coin I sent once take something like 2 weeks to get to a destination 2 states away. Right when I was about to pull my keeper version from my collection and send that to the person who had not received it, they wrote that the coin finally showed up. Whew! It did get me worried whenever I send coins though and I think that I will start insuring any particularly rare ones that I send since then I would be better able to buy a replacment if needed or have some compensation if I had to send back the coin I got in trade because a replacement could not be found. Insurance for up to $50 is only $1.35. Quote Link to comment
+Tennessee Jed Posted March 24, 2006 Share Posted March 24, 2006 I purchased some coins in early January that I have not received. Manhattan Urban Cachers Set (2), Manhattan Urban Cachers Flying Pigeon (2), Oklahoma Route 66 (2). Early Febuary I purchased Indiana Micro (2) without any updates. I guess the makers are getting the interest on my money. I no longer buy coins unless there is a set minting date or shipping date in the description. Quote Link to comment
+qattales Posted March 24, 2006 Share Posted March 24, 2006 last email on urban cachers and flying pigeon was they were being minted week 3/13. have received several update emails on those series. Quote Link to comment
Jake - Team A.I. Posted March 24, 2006 Share Posted March 24, 2006 I had a trade with a cacher in Canada that took just over a month to get to me. I was worride about hat one. The now "infamous one" has me mostly ticked off. I have some I'm waiting for that others have mentioned in this thread that haven't shipped yet. Since I have received coins from them before, i'm not concerned about them yet. Quote Link to comment
+hydnsek Posted March 24, 2006 Share Posted March 24, 2006 last email on urban cachers and flying pigeon was they were being minted week 3/13. have received several update emails on those series. You have? I ordered them and I haven't gotten any email updates. Hmmm. Quote Link to comment
+carleenp Posted March 24, 2006 Share Posted March 24, 2006 I just thought of another postal system thing. I recently had a coin I ordered not show up for some time after I saw it on Ebay and in trade offers. When I finally got around to writing from my work to ask about it, go figure that it showed up in my mail box that same day when I got home! It turned out that I had put mail on hold while traveling that didn't get delivered at the end of the hold (which was set to be delivered at the end date). So I got a bundle of mail with a note stating that there had been an error and here was my mail. I was glad to see the coins, but not amused by the couple of overdue bills that also were in that bundle! I guess I am quicker to miss coins than bills.... Quote Link to comment
+qattales Posted March 24, 2006 Share Posted March 24, 2006 (edited) You have? I ordered them and I haven't gotten any email updates. Hmmm. said it was to all on list, not a personal email..not on list somehow? went to spam? Edited March 24, 2006 by qattales Quote Link to comment
+Thorny1 Posted March 24, 2006 Share Posted March 24, 2006 Having been on all three sides of this issue (coin maker, coin trader, coin collector) I can say I've seen it from all three sides. I've replaced trades gone missing, we (Those Coin Guys) have replaced lost shipments and now I've had shipments replaced to me. This past week, I had a partial shipment arrive from CH Quality Coins, which he promptly replaced. The funny thing is, the rest of the coins showed up the day I expected the replacements and I assumed those were them. Then the next day the replacements showed up, which I promptly returned to him. Kudos to Tom for that! At the same time, I had a shipment from the GeoCoinStore go missing. I also contacted them, received a prompt reply, we gave it a little extra time and they promptly replaced the shipment. The original one hasn't showed up yet, unfortunately. Kudos to Mike and the gang there! After reading the various posts here and other places I've realized a couple things. Stuff does get lost in the mail, unfortunately. There are good traders and coin makers and customer service hasn't died (yet). Geocachers and GeocoinCollectors are still some of the best folks I know and I'm thankful for that. Sometimes I feel that a lot of the posts on the various boards are negative or negative based, so I wanted to make sure I posted a positive one here about folks that have done it right. My thanks to both of them Steve/Thorny1 Quote Link to comment
+BadAndy Posted March 24, 2006 Share Posted March 24, 2006 Until recently when someone told me "it must have gotten lost in the mail", I was'nt much of a believer. That changed about 2 weeks after I shipped my coins all over the world. Out of 400+ mailings, 4 of them never arrived in the US and 1 went missing in Germany (which showed up a week after I resent). If that average of 1% holds true, given the many thousands of geocoins being shipped in the past 5 months, there are hundreds of missing coins. With very few exceptions, all those missing coins were prompty replaced by the sender with no questions asked. I'd say thats a pretty decent record. Quote Link to comment
+AV Dezign Posted March 24, 2006 Share Posted March 24, 2006 It never happened to me before today, the package arrive torn and empty in a plastic bag with an apology on the bag and a letter with the option "Was part of a mail article found without contents in our processing stream" checked off on a long list of options on the page. . I must admit that the letter and apology offers little comfort. I had previously received a torn package last week but the content was still in it. Le me just say it is no fun getting a package like that. Quote Link to comment
+islander1988 Posted March 24, 2006 Share Posted March 24, 2006 With very few exceptions, all those missing coins were prompty replaced by the sender with no questions asked. I'd say thats a pretty decent record. Yup, southbayday has been great about my Grand Canyon coins that went missing in the mail and shipped replacements. If the loss rate is 1%, hopefully that means I'm safe from post office mishaps for the next 99 orders. Quote Link to comment
+dps782 Posted April 2, 2006 Share Posted April 2, 2006 Thankfully we have had a 100% success rate with coins arriving safe and secure. Quote Link to comment
+ByrnedFish Posted April 2, 2006 Share Posted April 2, 2006 Ordered 2 USA geocoins, but only one came. They were nice and said theyd send a replacement. should be here in a couple days Quote Link to comment
+islander1988 Posted April 2, 2006 Share Posted April 2, 2006 (edited) My replacement coins from Southbayday arrived this week, so my first (and hopefully last) experience with the mail losing my coins is done. Thanks Southbayday for the great customer service! Edited April 2, 2006 by islander1988 Quote Link to comment
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