Unlock Help Needed With City Select V6

[capt caper]

I sent my 60CS in for power button problem and they sent me another one and now the maps won't unlock.

Should I contact Garmin for an unlock code since they replaced the unit with another one and now the maps won't transfer? Or what?

[stevesisti]

Go into Mapsource, under utilities click on "un-lock maps" and at the bottom of the page is an option to restore previous unlock codes.

[+Thrak]

Contact Garmin. I had the same thing happen with my 76CS. They sent me a different unit with (obviously) a different unit ID. I called them and said I wanted to activate my maps on the replacement unit and did NOT want to use up my second unlock key. They said that they normally replace whatever was on the unit they replaced and didn't show that I had the maps unlocked on my unit I sent in. I informed them that I DID have the maps installed and unlocked. They gave me a new unlock code which worked fine and allowed me to unlock the maps on the replacement unit without having to use up my second unlock code.

 

Call them. Do it now.

[+DJ the Not So Ordinary]

Garmin's security on the unlock codes is very tight. The unlock codes you receive are based on the serial number of your GPSr.

 

If they gave you a new GPSr, then your original unlock codes will not work.

 

I had the a similar problem, and I had to call their technical support and get a new unlock code based on the serial number of my new GPSr.

 

DJ

[+Cymbaline]

Did you check the packing slip/repair paperwork carefully?

 

I got a brand-new-in-box replacement for my Rino 130 earlier this summer when I sent it in with bad radio problems. Included in the paperwork was a single page that had a new unlock code on it that matched the replacement's serial number.

 

Worked like a champ.

[capt caper]

Thanks for the replys.

 

I called Garmin and they were very curtious and gave me a new Unlock code not only for the CitySelect but also for the V5 I had also.