+treebark Posted September 6, 2005 Share Posted September 6, 2005 I talked to Joe at garmin about my 60cs locking up and he didn't seem to know of any problems of them locking up I told him that there are about 20 people on this site that are having the same problem. He then talked to someone else that said could be from hitting the center button and locking up the tracking because now it is in the pan mode. He said to just hit the quit button and it will start working again. Now I don't know if this is whats going on or not. Mine did it a few times and being new to this I didn't know what I did if anything. So now I will use it untill it locks up then I will look at this more carefuly. IF this is a firmware problem then everyone with this problem needs to call GARMIN.. Quote Link to comment
+treebark Posted September 7, 2005 Author Share Posted September 7, 2005 Well thats not it. Locked up again!! Quote Link to comment
WH Posted September 7, 2005 Share Posted September 7, 2005 Did you pay the satellite access fee? Quote Link to comment
+treebark Posted September 7, 2005 Author Share Posted September 7, 2005 No, who should I make the check out to? Quote Link to comment
+LLB Quest'ers Posted September 7, 2005 Share Posted September 7, 2005 My 60 c locks up and I've tried the quit button, advancing to the compass mode and then quit to map mode, recalc and nothing.. It just seems to unlock on it's own schedule. Next time I will try a restart. I've contacted Garmin and told them about the lock and downgrading to 3.8.... Love the item and enjoying the caching but it is frustrating... Quote Link to comment
+Sputnik 57 Posted September 7, 2005 Share Posted September 7, 2005 I would recommend that people with lock-up problems continue to post them in this thread. Maybe we can get Hemlock to merge these two threads. I think the discussion would be easier to follow (and possible solutions, working or not) if everything were in one thread. Quote Link to comment
+GOT GPS? Posted September 7, 2005 Share Posted September 7, 2005 In the mean time, try turning off the data fields on the Map PAGE. This should help. Quote Link to comment
+treebark Posted September 8, 2005 Author Share Posted September 8, 2005 In the mean time, try turning off the data fields on the Map PAGE. This should help. I don't have any data fields on the map page and it still locks up. Quote Link to comment
+Postkid Posted September 8, 2005 Share Posted September 8, 2005 No, who should I make the check out to? please make all checks payable to the "Better Geocaching Gear For Postkid Fund" or "Postkid" if that seems easier. Quote Link to comment
+CompuCash Posted September 8, 2005 Share Posted September 8, 2005 No, who should I make the check out to? ME! of course! cc\ Quote Link to comment
+LLB Quest'ers Posted September 8, 2005 Share Posted September 8, 2005 Likewise.. I checked my GPS today and notice I only have the map function clicked on... no data fields.. I guess back to the drawing board.. Quote Link to comment
Neo_Geo Posted September 8, 2005 Share Posted September 8, 2005 FWIW my 60C has not had any problems for about a year. I did have problems with it shutting itself off spontaneously - but that's ancient history. I got the cogs turnin' in my head <sound of screeching metal on metal> Y'all are having the problem on the MAP page, correct? So what maps are you using? Upgrade to CSNA Ver. 7 perhaps??? CSNA Ver. 7 Stand-alone? 6? 5? Any particular geographic locations where this happens? Intersection maybe? Bridge over a highway? I've been happily using CSNA 5 since I got my 60C - no problems with lock-ups. Quote Link to comment
stevesisti Posted September 8, 2005 Share Posted September 8, 2005 Who knows what your particular problem is....I have had several "funky" things happen while using the 60cs...from lock-ups to routings that went one way... and then all of a sudden reversed direction and went the other.....finally a reset fiexed all....at least for the last few months now the operation is flawless. Simple approach....do a master reset.....start from square one and if the problem re-occurs, send it back to Garmin for a replacement....and don't be shy about talking to Garmin...they have excellent customer service...you paid good bucks for the unit...and should get good service in return.....and remember...it's not your job to figure out what the problem is....make a reasonable effort to get it functioning...after that....let Garmin take a crack at it or else replace the unit. Quote Link to comment
Neo_Geo Posted September 8, 2005 Share Posted September 8, 2005 (edited) send it back to Garmin for a replacement.... ...and they send you back a replacement unit with the same problem. ...it's not your job to figure out what the problem is My job is fixing peoples' computer problems - all day long. Nothing is more maddening to me than to have someone tell me, "My computer locked up on me." My response is, "What were you doing at the time?" Sometimes a user will tell me something like "I was just printing." "What were you printing?" "A document." "What kind of document?" "One on the Internet..." "Can you tell me where you found this document on the Internet?" "I fergot to bookmark it, but I know I need a new computer!" Now, if a user can tell me it was a .pdf document they found at www.lockupmycomputer.com, and they can show me the link that they clicked on while using the Mozilla Firefox Web browser to get to the document, then there's a good chance that I can determine that they do NOT need a new computer!!! So, the more information that we can provide to Garmin to help them reproduce the problem in a controlled environment, the sooner they can solve the software problem Edited September 8, 2005 by Neo_Geo Quote Link to comment
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