+beckerbuns Posted August 25, 2005 Share Posted August 25, 2005 I'm sorry I didn't see this topic yesterday when it started. Sometime yesterday afternoon, the mail process on the PQ server got stuck. PQs were being generated and were in the queue, but were not being delivered to our mail server. I've restarted the process and they're going out now. We do have monitoring systems in place to make sure processes are running, but in this case, the process was technically running even though it wasn't actually doing anything. Again, sorry we didn't catch this sooner. All of yesterday's PQs should be delivered shortly. Elias Elias, I belatedly thank you for your response. We appreciate your efforts. Link to comment
+geomuse Posted August 25, 2005 Share Posted August 25, 2005 If this happens again, just e-mail from the contact page on geocaching.com.....that's how they gained knowledge of this issue. Once they knew they responded very promptly. Link to comment
+webscouter. Posted August 26, 2005 Share Posted August 26, 2005 Thanks Elias for all you do. Link to comment
+Thrak Posted August 26, 2005 Share Posted August 26, 2005 LOL - I had asked about this in another thread and everybody who responded said it had to be on my end. I **KNEW** it wasn't on my end but they insisted it had to be. Glad to see it got to the right folks finally. Link to comment
+beejay&esskay Posted August 26, 2005 Share Posted August 26, 2005 LOL - I had asked about this in another thread and everybody who responded said it had to be on my end. I **KNEW** it wasn't on my end but they insisted it had to be. Glad to see it got to the right folks finally. So are you getting your PQs now? When you first posted your problem (8/22?), nobody else was having a problem. Do you really think the problem was on Groundspeak's end? Link to comment
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