Folkcat&Gryphon Posted July 18, 2005 Share Posted July 18, 2005 I kinda knew something was odd when I looked at my account profile information. Took a moment, then I realized what it was. It said down in the corner "You WANT to be notified when there are new caches in your area." Right! I thought. I remember choosing that option back when I joined up. I remember getting the weekly e-mails telling me about the new caches. But I haven't seen one in a while. What happened? I checked in my in-box, and sure enough, the last one arrived on 6/10/05 - over a month ago. So what's happened since then? I'm still receiving other mail on that e-mail account, even from geocaching. It hasn't been shuffled off into my JunkMail or Deleted folders. I've had no notices that attempts to deliver e-mail to me have failed. Just to be sure, I looked at the new listings of geocaches in New Hampshire, and there are plenty that I should have been e-mailed about. Has Geocaching Notify Bot been broken? Thanks, Folkcat of Folkcat&Gryphon New Hampshire Link to comment
+welch Posted July 18, 2005 Share Posted July 18, 2005 it should be the 5th? line down when you go to edit your profile. Are you sure the box is checked? Send emails in text formathtml formatShow my email address to other users (users can still contact you through the site if you uncheck this option) Inform me of new features and changes to the web site. Send me a weekly emailer of new caches in my area. if it is checked, are you receiving other emails (logs, messages sent threw the site, etc)? Link to comment
Folkcat&Gryphon Posted July 19, 2005 Author Share Posted July 19, 2005 Yes, the setting in my profile is correct - like I said, I remembered choosing that option when I first signed up, and I was receiving the Notify Bot e-mails up to and including June 10th. I'm still getting all other geocaching.com e-mails (watchlist notices, etc.), including your test e-mail. So the question is, why did the Geocaching Notify Bot e-mails stop coming? Link to comment
+welch Posted July 19, 2005 Share Posted July 19, 2005 hmm I don't know I'm receiving them fine as of July 14th. you might try reposting this question to the 'Geocaching.com Web Site' forum, since the admin people seem to troll that one looking for bug reports. (you'll want to double check your filters/junkmail folders, and maybe contact your isp to see if they're capturing it for some reason.) Link to comment
+Pioneer 'n' Tiff Posted July 19, 2005 Share Posted July 19, 2005 Hmmm, I too haven't received a weekly notification since the same date. I wonder if it may have something to do with us not being premium members yet? Link to comment
+bwick99 Posted July 19, 2005 Share Posted July 19, 2005 I haven't been receiving them either, I just thought the feature on the site was not active yet. Link to comment
+Muggermots Posted July 19, 2005 Share Posted July 19, 2005 I was getting them, and mine stopped, too. Not sure when they did, since I delete them after I look at them, but I haven't gotten one for the two most recent new caches in the area. Link to comment
+welch Posted July 19, 2005 Share Posted July 19, 2005 weird... you need to go post this problem to THIS forum. Link to comment
beegirl13 Posted July 19, 2005 Share Posted July 19, 2005 My most recent notification arrived on time, but I live in Western New York, and the nearby caches listed were in NYC and Long Island. Usually my notification is full of stuff from the southern tier, Ontario, and Buffalo and its suburbs, so there's no way the nearest new caches to me are in NYC. Link to comment
+Markwell Posted July 20, 2005 Share Posted July 20, 2005 Moving to Geocaching.com forum... Link to comment
Folkcat&Gryphon Posted July 21, 2005 Author Share Posted July 21, 2005 (you'll want to double check your filters/junkmail folders, and maybe contact your isp to see if they're capturing it for some reason.) It's not a matter of my ISP. The e-mail address I use for geocaching is through my personal domain, and I've had no problems with mail there. Of course, I'd rather none of us were having this problem, but I have to admit I'm pleased to see it's not just me! Now we just need an answer from someone official about what's wrong. Link to comment
Folkcat&Gryphon Posted July 22, 2005 Author Share Posted July 22, 2005 Interesting - I just got a Notify Bot e-mail again. The only change I had made in my account was this: I had previously set that I wanted e-mails to come in text format. I changed that to having them come in HTML format. Poof! suddenly I start getting Notify Bot e-mail again. Link to comment
+bwick99 Posted July 22, 2005 Share Posted July 22, 2005 I haven't been receiving them either, I just thought the feature on the site was not active yet. Just received my first one yesterday, It seems to be working for my account now...... Link to comment
Folkcat&Gryphon Posted August 7, 2005 Author Share Posted August 7, 2005 Yes, I started getting them again, too. Wonder what happened? Link to comment
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