60cs - Weird Display Failures While "find"ing

[kerecsen]

Hi 60cs owners out there,

 

Lately I've been having a very strange issue with my 60cs. About every once out of 10 times the screen goes nuts while I'm doing a Find. Sometimes the GPS reboots shortly thereafter, but sometimes it keeps working with the display distorted.

The last time it happened I had my camera handy:

 

Besides the inverted display shown above, I've also seen "interlaced" (only every other line visible) and discolored image, as well as digital noise.

 

Anyone has seen any of these ever? If it is a unique hardware issue, I'd like to send the GPS back before the warrany expires, but if it is a more widespread issue, I don't want to lose my GPS for weeks to service...

 

Thanks!

[+briansnat]

Dosn't look good to me. Send it back. It won't be gone for weeks. Garmin is pretty good with that and you'll have it back within a week, maybe less.

[+Sputnik 57]

You've accidentally put the unit into DeVinci mode. All of the writing is mirror imaged. The bad news is that it is hard to read. The good news is that you are now able to paint the Mona Lisa!

 

I'd send it back. This is not a known bug. Garmin service is great.

[Neo_Geo]

Before I'd send it back, I'd try upgrading the firmware (new version 4.00 just came out). CLICK HERE

 

If that doesn't work, I'd try doing a MASTER RESET. Press and continue to hold down the [ENTER] and [PAGE] buttons while turning the unit on. All user data (Waypoints, Routes, Tracks, etc.) will be wiped-out after doing a Master Rest!

[+Rubberhead]

Just carry a mirror with you and get over it.

 

[+Alan Ellis]

It appears you have the Russion version of the 60CS.

 

Call service. They are quick and helpful.

 

AE

 

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www.JackieandAlan.com

[Timmus]

It's amazing what one can do with photoshop

 

Try a reload/reset....if not, Garmin has a fast turn around time...usually less than a week from all I've heard and read about

 

Timmus

[vr12]

I photoshop much better then OP.

[Honest Pleasure]

Hey - How come you 60CS Unit has..... ?seirogetaC tniopyaW

[+Team JASS]

I had a Pocket PC do something similar. In that case it was a hardware issue. I would be willing to bet your problem is hardware related as well!

[+GOT GPS?]

I noticed the top of the menu bar is clipped off despite the angle of view of the GPS.

 

Also something like this could happen if the polarity of a couple wires to the LCD module were reversed.

 

Send the GPS back to Garmin with a couple pictures in the box of what the screen looks like when messed up.

Edited June 22, 2005 by GOT GPS?

[kerecsen]

I noticed the top of the menu bar is clipped off despite the angle of view of the GPS.

...

Send the GPS back to Garmin with a couple pictures in the box of what the screen looks like  when messed up.

It is just a shadow, the menu bar was fine and dandy...

 

I guess repair is out of question, I've just barely run out of warranty and they demand $150 to fix it (when a new one is less than $350 -- are they insane?).

 

I have always been a big supporter of Garmin, but I guess I'm not buying my next GPS from them

[Neo_Geo]

If you called them, send an email. If you emailed them, call them. Keep contacting them until you get a customer service rep who's sympathetic to your situation and accepts the repair for free. Chances are you'll get a different rep each time.

[kerecsen]

If you called them, send an email.  If you emailed them, call them.  Keep contacting them until you get a customer service rep who's sympathetic to your situation and accepts the repair for free.  Chances are you'll get a different rep each time. 

The email rep was an a**, but the phone rep was nice and agreed to fix it for free (granted, I had to wait 45 minutes on hold!!!).

See follow-up thread for the next chapter of my odyssey.