+Melrose Plant Posted June 16, 2005 Share Posted June 16, 2005 I don't know what's going on, but my practically brand new 60CS refuses to turn on. I was just using it this morning to punch in some coordinates, and then when I went out to look for a cache, it refused to turn on. I figured it was just the batteries, but there is no change with new ones. I even tried leaving the batteries out for about half an hour, but it still won't switch on. Is it a trip back to Garmin for my unit? Quote Link to comment
+Sputnik 57 Posted June 16, 2005 Share Posted June 16, 2005 Before sending it back, you may want to try doing a master reset. That will erase everything in the unit, but it may get you a fresh start. To do a hard reset, press and hold ENTR and PAGE, then press the power button. More here. Quote Link to comment
+Melrose Plant Posted June 17, 2005 Author Share Posted June 17, 2005 Nope. Nothing. It's like the power has been disconnected. No button pressed in any order does anything. I've tried several different sets of batteries. How strange, since it was working just fine this morning. Quote Link to comment
+webscouter. Posted June 17, 2005 Share Posted June 17, 2005 Did you check to see if the contacts are making good contact? The older 60's needed the contacts "spread out" a little bit. Quote Link to comment
+Cap'n Cache & Lt. Geo Posted June 17, 2005 Share Posted June 17, 2005 My 60CS did exactly the same thing. I had to send it away for warranty repair. I'm still waiting to get it back. Quote Link to comment
ImpalaBob Posted June 17, 2005 Share Posted June 17, 2005 To EVERYONE ..... Use any new unit for a week before registering it to the parent company for warranties. Do not make any firmware upgrades! If it is defective TAKE IT BACK to where you bought it and ask for a replacement. If you bought it by credit card, contact your credit card company for assistance in getting the selling merchant to replace the defective product. YOU HAVE LEGAL RIGHTS to receive a working product. Otherwise contact the parent company and send it back for repairs .... which in Garmin's case is about a week turnaround. ImpalaBob Quote Link to comment
+IVxIV Posted June 17, 2005 Share Posted June 17, 2005 Have you tried using external power (car adapter etc)? Did you buy from a store or online? If you have to return it, that is one remaining perk of a store purchase.. you can walk in & return/replace a dud unit in one day. Online might be cheaper, but less convenient if you have a problem like that. Quote Link to comment
+Melrose Plant Posted June 17, 2005 Author Share Posted June 17, 2005 Alas, I bought it online. And, I've had it over a month and used it enough to go through several sets of batteries (I had it on a road trip). I'm afraid I'm probably going to have to send it to Garmin. I've got an e-mail into them right now, since "Why has my unit just totally and suddenly quit working?" is not one of the listed FAQs. I really hope I get called back to work today (there is a real possibility). It stinks being unemployed and not having a working GPS unit. Quote Link to comment
+wickedsprint Posted June 17, 2005 Share Posted June 17, 2005 Buy one from the local store that charges the most(to punish for price gouging), swap them, and return the defective one to the store. Quote Link to comment
+Melrose Plant Posted June 18, 2005 Author Share Posted June 18, 2005 Uh-huh. I just heard back from Garmin. It evidently has to go in. Oh well. At least it's under warranty. Quote Link to comment
+Alan Ellis Posted June 22, 2005 Share Posted June 22, 2005 (edited) The same thing happened to me but happened after only one day of use. I sent it back to the dealer and got a quick replacement. --------------------------------------- www.JackieandAlan.com Edited June 22, 2005 by Alan Ellis Quote Link to comment
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