murja

I'd say that that instance was a dadgum good example (and there's not many) of why it's sometimes good to carry a gun. ANY dog, ANYWHERE that comes at a child of mine, or someone elses child for that matter, is going to be a target, and I don't care if the dogs "tail is in the air", "stuck between its legs" or stuck up its %$#. I'm so sick and tired of "dog lovers" defending the actions of their misbehaving dogs. How many times have I heard a dog owner say, "Gee, he's never done that before" after a person has been bit? Too many times, and I was the "bitee" on two of those occasions. There's a beautiful old cemetery where I live that has, for some reason, become the local "dog park". Dog owners seem perfectly at ease when watching their stupid animals take a crap on the grave of someones relative. Dogs and dog owners? You can have them, but keep them away from me.

Land Surveyor here. "D.BK 1430 pg 119" does indeed refer to the Deed Book and Page number of the recorded deed. It can be found at your county Registry of Deeds,and now quite often on-line. "Beg Point: D.BK 1430 pg 119" refers to the Beginning Point in the deed description for the parcel of land described in Deed Book 1430, Page 119. I would be willing to bet money that you won't find a Lat/Long. or coordinate value for that Point of Beginning either in the deed or on a survey pan unless the survey has been tied into a known coordinate system. Unfortunately in the past, and it still occurs today, some surveyors would take a reference bearing with their compass and use what they called "Magnetic North" as the basis for their survey. Essentially, this is an assumed coordinate system. It makes it easy for a landowner to follow their boundary lines with a compass but is useless in trying to replicate points or "property corners" with a hand held GPS. One option. Go to the property and locate as many known corners as you can with your GPS. Plot the position of your corners. Layout the mathematics of your survey using the "lengths and angles" you were talking about. This will result in a polygon with different line segments. Rotate the polygon to fit the coordinates of your located property corners. This will then allow you to assign coordinate values to property corners that are either missing or were'nt located. Just remember, your coordinate values are only as good as the accuracy of your GPS. DO NOT make any land transactions or plan ANY future construction based on your figures! As "okiebryan" said, get a surveyor. I too have seen this type of situation really blow up on folks. Good luck!

As a Land Surveyor I love to read this kind of stuff. You wouldn't believe the work I get "fixing" what laymen have screwed up. There are so many pitfalls, some of which are outlined above, you wouldn't believe it.

I have an Explorist 600 and have no problems at all downloading Geocache (.loc files) to my unit. When I try to download Benchmark files the file transfers to my Explorist fine, but when I navigate to the file on my SD card it doesn't open the file, even though it's plainly visible and also a (.loc) file. Any ideas?

I have an Explorist 600 and have no problems at all downloading Geocache (.loc files) to my unit. When I try to download Benchmark files the file transfers to my Explorist fine, but when I navigate to the file on my SD card it doesn't open the file, even though it's plainly visible and also a (.loc) file. Any ideas?

Do NOT send it in for a trade. If you do, your nightmares will truly begin and you'll be without ANY unit for months. I won't elaborate because it's been beat to death on this forum, but you can't count on ANYTHING Magellan "Customer Service" tells you. I speak from experience.

Land Surveyor/GPS Project Manager

Congratulations...you apparently got the ONLY good rep Magellan has.

I'd like to send some snail mail, but the top executives of Magellan are insulated better than a Mafia kingpin. If anyone can find an address I'd appreciate it. Meanwhile, during my daily phone call to "support" I was informed that they had lost my original (second) order, but not to worry, they were sending my replacement Maestro 3140 out immediately (I'm trying to get my old Explorist500LE back, or a replacement, remember?). What a bunch of idiots....

OK....many people have either told me to shut up or be more detailed regarding the problem I have with Magellan. Rather than re-write the whole tale, I'm just going to post the e-mail I wrote to Raphel Finelli their PR person, and the response I got back from him: Mr. Finelli, My name is Jim and I'm hoping you can help me with a problem I'm having. I have an Explorist 500LE that needed a non-warranty repair (the screen was badly scratched). On October 10, 2007 I called Magellans repair facility, and was told that it would cost $59.00 to repair the unit and would take 1-2 weeks to get it repaired. At that time, I gave someone my credit card information, received a repair order number and sent the unit out on the same day. According to the United Parcel Service tracking information it was delivered to your facility in Fort Worth, Texas, on October 16, 2007. I made my first call to your support department a week later and thats when things started going down hill. I was told that the repair had been made and that the unit was now at a "testing center" and would be sent out "in a couple of days". A couple of days later I called back to check and was told that the unit was still at the "repair facility". A couple of days after that I called to check on the unit and was told that the repair order "had not been processed" and that no further information could be obtained due to a "software problem". On November 7 I called and was given more of a run around about "computer problems" and "repair orders". I got the distinct impression that I was being told anything and everything just to get me off the line. When I asked to speak to a Supervisor I was put on hold for 45 minutes, but finally got someone named "Dominic" who apologized profusely for having me on hold for so long and for the difficulties I was having with my repair. Dominic finally admitted to me that my unit had been lost and could not be found and that he would send a new replacement out immediately and that I should be receiving the unit on Friday, November 9 or the following Monday, November 12. He also said that he would follow through on this problem "personally" and if I had any questions to call and ask for him. That afternoon, much to my surprise, I received an Order Confirmation by e-mail for a new Explorist 500LE. Well here it is, Friday, November 9, so I thought I would call to see what was going on. Not that I'm surprised, but the order has not even been processed and I have been told by various persons that Dominic either has the day off or is taking a break, or that if I talked to him "he would just tell you the same thing I've told you." I understand "out-sourcing" as well as the next person and am aware of the financial advantages of doing so. However, if this "out-sourcing" results in absolutely NO customer service at all, what advantage does Magellan think they're gaining? When you get a moment, Google "Magellan Customer Service", read what comes up and I think you'll be appalled...at least as a business person you should be. At this point I have NO GPS unit because YOUR "service facility" lost it, I have been billed $59.00 for a repair that never happened, and continue to get the run around from the very polite people in India, (or wherever they are). The purpose of this long winded e-mail is a request for help from you. Is there any way you can find out what the heck is going on? Expedite the order? Find and send me my old unit back and refund the $59.00 I've been billed? By the way, I've been writing this e-mail to you while being on hold, once again, with Magellan. I was just told moments ago that this afternoon I will be receiving by e-mail a tracking number for the shipped unit. At this point I'm not holding my breath. I look forward to hearing from you. Sincerely, Jim His reply: I will see what's going on....I am very sorry... Well, to date. No word from Mr. Finelli, Magellans "Senior Public Relations Manager", no tracking number from Magellan, NO help from the "support ENGINEERS" from Magellan and no GPS unit. I was told day before yesterday to call "support" on Thursday morning for a tracking number. I called, was put on hold by "Tony"..waited ten minutes and then was cut off. I called back and miraculously, was connected back to Tony, who then told me he was having "computer problems" (I've heard this one before...numerous times) and that I would have to call back "tomorrow or the next day" to get a tracking number because he couldn't access the database. So, what's my next step? I've written to, and heard back from Magellans "Senior Public Relations Manager", (in the form of a ten word e-mail that included a hollow apology), but it's been a week and I'm still waiting to hear from him regarding, "what's going on." I had assumed he was going to get back to me after finding out...wishful thinking on my part, huh? Is this how Magellan normally handles "public relations"? Well, I give up. I now realize that I've been had by Magellan and I just don't have the time or patience to take on a major corporation. I'll write off my loss to experience and do my best to warn other people not to make the same mistake I did.

"With all the problems people are having it may be appropriate to contact their Senior PR Manager" Like that's going to help? I wrote the guy a LONG e-mail outlining in detail what my problems were.....his reply? "I will see what's going on....I am very sorry..." That was four days ago.....Magellan customer service still hasn't done a thing to help me. "Senior PR Manager"? What a joke!

How many times do I have to say it? DO NOT buy Magellan products!

Well...the first thing you need to do is stop relying on Magellan for support....they don't provide any of that silly stuff....

Ok...I've read all the posts regarding LOUSY Magellan support, but now I'm on the receiving end, and am experiencing ALL that has been mentioned previously, so I won't go into that, and MORE. OK, I've talked to the very friendly folks in India and accomplished nothing. What can I do to "step it up" a bit. Does anyone have another number that I can call, preferably in the United States?

NEVER buy from Magellan. The heart burn you get from their lack of customer service just isn't worth it. I used to read all the complaints about lack of service and ask myself, "what are these guys talking about?", now that I'm on the receiving end of their "servicing" I KNOW. STAY AWAY! PLEASE!

NEVER buy from Magellan. The heart burn you get from their lack of customer service just isn't worth it. I used to read all the complaints about lack of service and ask myself, "what are these guys talking about?", now that I'm on the receiving end of their "servicing" I KNOW. STAY AWAY! PLEASE!

If a company isn't meeting it's obligations, it deserves to be "bashed." I say thanks for the warning and keep the "consumer reports" coming!

I've uploaded a bunch of geocache points and that went fine, but I can't see the "hint" on my unit. Any suggestions?

The update went well for me.

No carrying case, but mine came with a special $9.99 offer for Mapsend Topo. The CD comes in the package, you have to call in for an "unlock code" and pay them by credit card the $9.99. Saves around $100.00 in the long run and shipped really fast.

You guys should try "buydig.com". Explorist 500le for $175.00 which includes the Mapsend software for $9.99. They're in stock. Then go to Magellan and get the Lion battery and AC adapter for $19.99

Rockin.......are "frivilas" anything like tortillas?

I got my 500 le through Buydig.com also and got the $9.99 offer...worked fine.