I'm having much the same problem. I just hard to reformat my computer. It came with Windows Vista & a free upgrade to Windows 7 When it was released. When I upgraded to Win 7 it locked up all the time so I went back to Vista. & used it for years. Now that I have reformatted & upgraded to Win 7 I can't get anything to load to my GPS from Geocaching.com. I says "Garmin Communicator Not Detected. I have the latest Garmin Communicator installed & it recognizes my GPS. But every time I try to send a cache to my GPS geocaching.com still says it's there & wants to to reinstall it. But when I try to reinstall Garmin says I have the latest version. I tried the compatibly fix above & nothing has changed. I even tried using Google Chrome & still the same thing. Any suggestions? I'm going crazy here! Thanks!