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Ben H

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Everything posted by Ben H

  1. We released an update to the search page this afternoon which fixes a bug that we believe was causing the issue you described (along with other erroneous results). Please try your initial search again and let us know if you continue to see errors in the results. Thanks for reporting your issues!
  2. We released an update to the search page this afternoon which fixes a bug that we believe was causing the issue you described (along with other erroneous results). Please try your initial search again and let us know if you continue to see errors in the results. Thanks for reporting your issues!
  3. We released an update to the search page this afternoon which fixes a bug that we believe was causing all of these issues. Hopefully the incorrect results are no longer being returned in each case. Please let us know if you continue to see errors in the search results.
  4. This does appear to be the same bug. The search is incorrectly returning multis and mysteries that the searcher has found, owns, or has added corrected coords or a personal cache note to. We will be looking into the bug tomorrow.
  5. Thanks for reporting your issues. We have been able to reproduce some searches with incorrect result sets. It appears that one of our recent updates introduced a bug regarding multi and mystery caches in the search results. We are working to fix it ASAP.
  6. Thank you for reporting the issue. I am able to reproduce the error, so I have added a bug to our system. We'll get it fixed ASAP.
  7. That's our very next roadmap project, which will be starting very soon.
  8. In addition to the in-person user testing we continue to conduct for the new search tool (and other features), we've been listening to the struggles, requests, and complaints that people have shared in these forums and through other feedback channels. With all that feedback in mind, we've deployed several follow-on releases to the search tool with improvements such as: Making home location and current location searches more discoverable by suggesting them from the main search box Re-working regional searches (e.g. all caches in Canada) so that they are accessible from the main search box and to all members Letting users pick between a radius search or going directly to the cache page when they enter a GC code Creating a one click featured search for discovering upcoming events in your area Refining autocomplete fields for better keyboard accessibility Adding links to the old search forms and the FAQ for the new search tool Although there's plenty of improvements still to make - we're working on more right now - we've focused so far on some the top issues that users have expressed since the initial release a couple months ago. The relevant sections of the linked blog post have been repeatedly updated as we've released the changes described above.
  9. We added a link to the FAQ to the page about 3 weeks ago. It's visible at the top right of any search results page.
  10. This issue should now be fixed. Please let us know if you continue to get the 404 error after clicking the "Clear Search Filters" button.
  11. We have completed work on a fix for this bug. It should be released next week.
  12. Can you share the GC code which is resulting in the DNF message so we can attempt to reproduce the error if there is one? Right now, if you enter a valid GC code in the search box the tool will return search results centered around the location of that cache. As long as the GC code you searched for is not archived, that cache should be the top listing in the results. We realize this is not quickest solution for directly looking up known GC codes, so we are currently working on an update that will give users the option to choose between the current results or instead navigating directly to the page for the GC code entered (including archived caches). That update should be ready for release soon.
  13. Thanks for reporting this H_M_A. We are able to reproduce your issue and we'll work on a fix for the bug.
  14. The performance problems reported earlier should now be resolved. Our teams diagnosed and fixed a few issues unrelated to this week's release. Please let us know if you continue to see the same or new issues. Thanks again for your patience.
  15. Hi folks, We are aware of the reported problems on the site. Our IT and development teams are working to resolve them as quickly as possible. We apologize for the inconvenience and thank you for your patience.
  16. Hi, Tony. Thanks for reporting your issue. We released a couple updates this afternoon, including a fix for this bug. Please report back if you continue to see the same problem.
  17. We are aware of issues impacting this page and some others and we're working to fix them now. Thanks for your patience!
  18. The bad news: we released a new version of the search page yesterday which unfortunately introduced a bug in loading the root page. The good news: we're working on a fix now and we hope to have it out very soon. The fixed release will include a few much requested improvements. Thanks for your patience!
  19. Ben H

    New Advanced Search

    The bad news: we released a new version of the search page yesterday which unfortunately introduced a bug in loading the root page. The good news: we're working on a fix now and we hope to have it out very soon. As NYPC noticed above, the fixed release will include a few much requested improvements. Thanks for your patience!
  20. It seems to be. Same thing here. 500 - Server Error We're sorry, your request has resulted in an error. If you feel that the page you are looking for should be available, please let us know. Otherwise, you may continue to use the site through its navigation, or browse the links below: Visit the Geocaching.com Home Page Hi folks. Thanks for reporting your issues. We released an update to the Advanced Search sneak peak page yesterday. Could you please try clearing your browser cookies and reloading. Let us know if that does not correct the error. Thanks!
  21. Ben H

    New Advanced Search

    You are not the only one. Hi folks. Thanks for reporting your issues. We released an update to the Advanced Search sneak peak page yesterday. Could you please try clearing your browser cookies and reloading. Let us know if that does not correct the error. Thanks!
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