Hello! This is my first time using the forums. I'm having a similar problem: when I plug in my Magellan, go to the website, and click "Send to my GPS", both the "Check Device" and "Download" buttons are whited out. I know it's not to USB, because when I plug it in to my computer the file explorer opens up, so for some reason the computer recognizes it but the website doesn't. I've download and installed the Magellan communicator, both current and v.114, multiple times, on my laptop and desktop. I've tried two USBs, tried logging in and out, tried setting it to "Disc mode", nothing will work. Any suggestions? Also, what do you mean by "drag and drop"?
Thanks,
~Erin
