quote:Originally posted by ZingerHead:I have to put in my $.02 in support of Garmin. I just got my repaired Vista back today. The battery clip had broken off while changing batteries at 5 am in preparation for a day of caching. Not wanting to give up a day's caching I soldered the clip pieces together and it held together for the rest of the day. When I contacted Garmin tech support they mentioned that soldering is generally a good way to void your warranty, but they accepted it for repair. I sent it in with a cranky click stick, a chipped screen, peeling rubber rand, and the aforementioned busted battery clip. I got back a functionally and cosmetically brand new Vista. They even saved my waypoints and maps. I cannot say enough good things about a company that stands by its products so well. But I think I said it best when I went out and bought a yellow Etrex to tide me over while the Vista was in the shop. Never owned a Magellan, and now I never will.
I have a Legend and totally agree. I was boating and the lens over the display cracked, and they fixed it for free! It was great, and Garmin is the BEST.