I was unable to get my update kit to work, it seems as though the chip failed. The first time I plugged it in my computer detected it but I had issues with the software so I had to unplug the cable and try again.
When I plugged it back in my computer did not detect that the cable was plugged into the USB ports I tried it on 3 different computers and had the same results. I tried every single tip and trick on the net and couldn't get it to work.
Finally I e-mailed support. Jo you are awesome! Thank you so much for taking care of everything for me. Even though we will have to wait for the unit I really appreciate Geomate Jr.'s support staff for all of their assistance.